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Digital behaviour change systems increasingly rely on repeated, system-initiated messages to support users in everyday contexts. LLMs enable these messages to be personalised consistently across interactions, yet it remains unclear whether…

Human-Computer Interaction · Computer Science 2026-03-02 Dominik P. Hofer , David Haag , Rania Islambouli , Jan D. Smeddinck

In order for AI systems to communicate effectively with people, they must understand how we make decisions. However, people's decisions are not always rational, so the implicit internal models of human decision-making in Large Language…

Computation and Language · Computer Science 2025-03-11 Ryan Liu , Jiayi Geng , Joshua C. Peterson , Ilia Sucholutsky , Thomas L. Griffiths

Large Language Models (LLMs) acquire extensive knowledge and remarkable abilities from extensive text corpora, making them powerful tools for various applications. To make LLMs more usable, aligning them with human preferences is essential.…

Computation and Language · Computer Science 2024-10-21 Mozhi Zhang , Pengyu Wang , Chenkun Tan , Mianqiu Huang , Dong Zhang , Yaqian Zhou , Xipeng Qiu

Preference-based reinforcement learning (RL) offers a promising approach for aligning policies with human intent but is often constrained by the high cost of human feedback. In this work, we introduce PrefVLM, a framework that integrates…

Machine Learning · Computer Science 2025-02-04 Udita Ghosh , Dripta S. Raychaudhuri , Jiachen Li , Konstantinos Karydis , Amit Roy-Chowdhury

Large Language Models (LLMs) have made it possible for recommendation systems to interact with users in open-ended conversational interfaces. In order to personalize LLM responses, it is crucial to elicit user preferences, especially when…

Artificial Intelligence · Computer Science 2025-10-15 Ali Montazeralghaem , Guy Tennenholtz , Craig Boutilier , Ofer Meshi

Personalization of LLMs by sociodemographic subgroup often improves user experience, but can also introduce or amplify biases and unfair outcomes across groups. Prior work has employed so-called personas, sociodemographic user attributes…

Computation and Language · Computer Science 2026-04-27 Franziska Weeber , Vera Neplenbroek , Jan Batzner , Sebastian Padó

Having been trained on massive pretraining data, large language models have shown excellent performance on many knowledge-intensive tasks. However, pretraining data tends to contain misleading and even conflicting information, and it is…

Computation and Language · Computer Science 2024-10-08 Jiahuan Li , Yiqing Cao , Shujian Huang , Jiajun Chen

Personalisation is a standard feature of conversational AI systems used by millions; yet, the efficacy of personalisation methods is often evaluated in academic research using simulated users rather than real people. This raises questions…

Computation and Language · Computer Science 2026-05-14 Hannah Rose Kirk , Liu Leqi , Fanzhi Zeng , Henry Davidson , Bertie Vidgen , Christopher Summerfield , Scott A. Hale

Effective emotional support hinges on understanding users' emotions and needs to provide meaningful comfort during multi-turn interactions. Large Language Models (LLMs) show great potential for expressing empathy; however, they often…

Computation and Language · Computer Science 2025-05-23 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

In conversational AI, personalizing dialogues with persona profiles and contextual understanding is essential. Despite large language models' (LLMs) improved response coherence, effective persona integration remains a challenge. In this…

Computation and Language · Computer Science 2024-06-27 Qiushi Huang , Xubo Liu , Tom Ko , Bo Wu , Wenwu Wang , Yu Zhang , Lilian Tang

Personalized LLMs can significantly enhance user experiences by tailoring responses to preferences such as helpfulness, conciseness, and humor. However, fine-tuning models to address all possible combinations of user preferences is…

Computation and Language · Computer Science 2026-05-11 Jinyan Su , Jinpeng Zhou , Claire Cardie , Wen Sun

As large language models (LLMs) demonstrate increasingly advanced capabilities, aligning their behaviors with human values and preferences becomes crucial for their wide adoption. While previous research focuses on general alignment to…

Computation and Language · Computer Science 2024-12-17 Shujin Wu , May Fung , Cheng Qian , Jeonghwan Kim , Dilek Hakkani-Tur , Heng Ji

Conventional algorithms for training language models (LMs) with human feedback rely on preferences that are assumed to account for an "average" user, disregarding subjectivity and finer-grained variations. Recent studies have raised…

Computation and Language · Computer Science 2024-10-22 Sachin Kumar , Chan Young Park , Yulia Tsvetkov , Noah A. Smith , Hannaneh Hajishirzi

Recent state-of-the-art recommender systems predominantly rely on either implicit or explicit feedback from users to suggest new items. While effective in recommending novel options, many recommender systems often use uninterpretable…

Information Retrieval · Computer Science 2024-07-22 Jerome Ramos , Hossen A. Rahmani , Xi Wang , Xiao Fu , Aldo Lipani

Reward models (RMs) are essential for aligning large language models (LLMs) with human preferences to improve interaction quality. However, the real world is pluralistic, which leads to diversified human preferences with respect to…

Computation and Language · Computer Science 2023-09-18 Pengyu Cheng , Jiawen Xie , Ke Bai , Yong Dai , Nan Du

Large Language Models (LLMs) exhibit remarkably powerful capabilities. One of the crucial factors to achieve success is aligning the LLM's output with human preferences. This alignment process often requires only a small amount of data to…

The increasing demand for personalized interactions with large language models (LLMs) calls for methodologies capable of accurately and efficiently identifying user opinions and preferences. Retrieval augmentation emerges as an effective…

Computation and Language · Computer Science 2025-02-04 Chenkai Sun , Ke Yang , Revanth Gangi Reddy , Yi R. Fung , Hou Pong Chan , Kevin Small , ChengXiang Zhai , Heng Ji

To assist users in complex tasks, LLMs generate plans: step-by-step instructions towards a goal. While alignment methods aim to ensure LLM plans are helpful, they train (RLHF) or evaluate (ChatbotArena) on what users prefer, assuming this…

As the diversity of users increases, the capability of providing personalized responses by large language models (LLMs) has become increasingly important. Existing approaches have only limited successes in LLM personalization, due to the…

Machine Learning · Computer Science 2025-03-05 Jaehyung Kim , Yiming Yang

Large Language Models (LLMs) are prone to sycophantic behavior, uncritically conforming to user beliefs. As models increasingly condition responses on user-specific context (personality traits, preferences, conversation history), they gain…

Computation and Language · Computer Science 2026-03-03 Sean W. Kelley , Christoph Riedl
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