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This study explores how discussing metaphors for AI can help build awareness of the frames that shape our understanding of AI systems, particularly large language models (LLMs) like ChatGPT. Given the pressing need to teach "critical AI…

Human-Computer Interaction · Computer Science 2024-02-06 Anuj Gupta , Yasser Atef , Anna Mills , Maha Bali

Large Language Models (LLMs) are increasingly tasked with creative generation, including the simulation of fictional characters. However, their ability to portray non-prosocial, antagonistic personas remains largely unexamined. We…

Computation and Language · Computer Science 2025-11-13 Zihao Yi , Qingxuan Jiang , Ruotian Ma , Xingyu Chen , Qu Yang , Mengru Wang , Fanghua Ye , Ying Shen , Zhaopeng Tu , Xiaolong Li , Linus

This study examines the rhetorical and linguistic features of argumentative texts generated by ChatGPT on ethically nuanced topics and investigates their persuasive impact on human readers.Through a user study involving 62 participants and…

Human-Computer Interaction · Computer Science 2025-08-14 Daniel Raffini , Agnese Macori , Lorenzo Porcaro , Tiziana Catarci , Marco Angelini

The advancement of Large Language Models (LLMs) has led to significant enhancements in the performance of chatbot systems. Many researchers have dedicated their efforts to the development of bringing characteristics to chatbots. While there…

Computation and Language · Computer Science 2024-03-20 Xi Wang , Hongliang Dai , Shen Gao , Piji Li

Conversational agents have come increasingly closer to human competence in open-domain dialogue settings; however, such models can reflect insensitive, hurtful, or entirely incoherent viewpoints that erode a user's trust in the moral…

Computation and Language · Computer Science 2022-04-08 Caleb Ziems , Jane A. Yu , Yi-Chia Wang , Alon Halevy , Diyi Yang

Persuasion plays a pivotal role in a wide range of applications from health intervention to the promotion of social good. Persuasive chatbots employed responsibly for social good can be an enabler of positive individual and social change.…

Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Computation and Language · Computer Science 2024-03-28 Yoon Kyung Lee , Jina Suh , Hongli Zhan , Junyi Jessy Li , Desmond C. Ong

AI systems have rapidly advanced, diversified, and proliferated, but our knowledge of people's perceptions of mind and morality in them is limited, despite its importance for outcomes such as whether people trust AIs and how they assign…

Human-Computer Interaction · Computer Science 2025-02-27 Ali Ladak , Matti Wilks , Steve Loughnan , Jacy Reese Anthis

This study explores real-world human interactions with large language models (LLMs) in diverse, unconstrained settings in contrast to most prior research focusing on ethically trimmed models like ChatGPT for specific tasks. We aim to…

Human-Computer Interaction · Computer Science 2024-07-09 Johannes Schneider , Arianna Casanova Flores , Anne-Catherine Kranz

Large-scale language technologies are increasingly used in various forms of communication with humans across different contexts. One particular use case for these technologies is conversational agents, which output natural language text in…

Computers and Society · Computer Science 2022-12-22 Atoosa Kasirzadeh , Iason Gabriel

Automated coaching messages for weight control can save time and costs, but their repetitive, generic nature may limit their effectiveness compared to human coaching. Large language model (LLM) based artificial intelligence (AI) chatbots,…

Computation and Language · Computer Science 2025-02-25 Zhuoran Huang , Michael P. Berry , Christina Chwyl , Gary Hsieh , Jing Wei , Evan M. Forman

The advent of large language models (LLMs) has made it possible to generate natural written dialogues between two agents. However, generating human-like spoken dialogues from these written dialogues remains challenging. Spoken dialogues…

Computation and Language · Computer Science 2023-10-03 Kentaro Mitsui , Yukiya Hono , Kei Sawada

As artificial intelligence systems become increasingly agentic, capable of general reasoning, planning, and value prioritization, current safety practices that treat obedience as a proxy for ethical behavior are becoming inadequate. This…

Artificial Intelligence · Computer Science 2025-07-04 Joseph Boland

Does AI understand human values? While this remains an open philosophical question, we take a pragmatic stance by introducing VAPT, the Value-Alignment Perception Toolkit, for studying how LLMs reflect people's values and how people judge…

Human-Computer Interaction · Computer Science 2026-04-15 Bhada Yun , Renn Su , April Yi Wang

Given the fast rise of increasingly autonomous artificial agents and robots, a key acceptability criterion will be the possible moral implications of their actions. In particular, intelligent persuasive systems (systems designed to…

Computers and Society · Computer Science 2014-04-16 Marco Guerini , Fabio Pianesi , Oliviero Stock

Large-language models (LLMs) hold significant promise in improving human-robot interaction, offering advanced conversational skills and versatility in managing diverse, open-ended user requests in various tasks and domains. Despite the…

Robotics · Computer Science 2024-01-09 Callie Y. Kim , Christine P. Lee , Bilge Mutlu

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

Human-Computer Interaction · Computer Science 2024-09-10 Jaekwon Park , Jiyoung Bae , Unggi Lee , Taekyung Ahn , Sookbun Lee , Dohee Kim , Aram Choi , Yeil Jeong , Jewoong Moon , Hyeoncheol Kim

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Users can discuss a wide range of topics with large language models (LLMs), but they do not always prefer solving problems or getting information through lengthy conversations. This raises an intriguing HCI question: How does instructing…

Human-Computer Interaction · Computer Science 2024-04-29 Shih-Hong Huang , Ya-Fang Lin , Zeyu He , Chieh-Yang Huang , Ting-Hao 'Kenneth' Huang

Programming assistants powered by large language models (LLMs) have become widely available, with conversational assistants like ChatGPT particularly accessible to novice programmers. However, varied tool capabilities and inconsistent…

Human-Computer Interaction · Computer Science 2026-03-02 Gabrielle O'Brien , Antonio Pedro Santos Alves , Sebastian Baltes , Grischa Liebel , Mircea Lungu , Marcos Kalinowski