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Nowadays, automation not only dominates industry but becomes more and more a part of our private, everyday lives. Following the notion of increased convenience and more time for the "important things in life", automation relieves us from…

Computers and Society · Computer Science 2020-03-13 Holger Klapperich , Alarith Uhde , Marc Hassenzahl

Nowadays, automation not only permeates industry but also becomes a substantial part of our private, everyday lives. Driven by the idea of increased convenience and more time for the "important things in life," automation relieves us from…

Human-Computer Interaction · Computer Science 2020-09-30 Holger Klapperich , Alarith Uhde , Marc Hassenzahl

Common narratives about automation often pit new technologies against workers. The introduction of advanced machine tools, industrial robots, and AI have all been met with concern that technological progress will mean fewer jobs. However,…

Human-Computer Interaction · Computer Science 2024-10-01 Ben Armstrong , Valerie K. Chen , Alex Cuellar , Alexandra Forsey-Smerek , Julie A. Shah

Automation through IoT brings with it a whole new set of philosophical and ethical implications that we barely began to address. However, it is widely considered by many scholars as the panacea to overcoming the majority of societal issues.…

Human-Computer Interaction · Computer Science 2019-11-21 D. Casado-Mansilla , P. Garaizar , A. Irizar-Arrieta , D. López-de-Ipiña

Loneliness and stress are prevalent among young adults and are linked to significant psychological and health-related consequences. Social robots may offer a promising avenue for emotional support, especially when considering the ongoing…

Human-Computer Interaction · Computer Science 2025-04-07 Guy Laban , Sophie Chiang , Hatice Gunes

Roboticists often design with the assumption that assistive robots should be fully autonomous. However, it remains unclear whether users prefer highly autonomous robots, as prior work in assistive robotics suggests otherwise. High robot…

Robotics · Computer Science 2025-06-25 Claire Yang , Heer Patel , Max Kleiman-Weiner , Maya Cakmak

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks…

Computers and Society · Computer Science 2026-03-17 Jaspreet Ranjit , Ke Zhou , Swabha Swayamdipta , Daniele Quercia

Social robots are increasingly being explored as tools to support emotional wellbeing, particularly in non-clinical settings. Drawing on a range of empirical studies and practical deployments, this paper outlines six key insights that…

Robotics · Computer Science 2025-06-17 Guy Laban , Micol Spitale , Minja Axelsson , Nida Itrat Abbasi , Hatice Gunes

Previous research found that robots should best be designed to fit their given task, whilst others identified gender effects in people's evaluations of robots. This study combines this knowledge to investigate stereotyping effects of robot…

Robotics · Computer Science 2021-04-14 Sven Y. Neuteboom , Maartje M. A. de Graaf

Human interaction experience plays a crucial role in the effectiveness of human-machine collaboration, especially as interactions in future systems progress towards tighter physical and functional integration. While automation design has…

Affective robotics research aims to better understand human social and emotional signals to improve human-robot interaction (HRI), and has been widely used during the last decade in multiple application fields. Past works have demonstrated,…

Robotics · Computer Science 2023-04-05 Micol Spitale , Hatice Gunes

Social robots have been used to assist with mental well-being in various ways such as to help children with autism improve on their social skills and executive functioning such as joint attention and bodily awareness. They are also used to…

Robotics · Computer Science 2022-10-26 Raida Karim , Edgar Lopez , Katelynn Oleson , Tony Li , Elin A. Björling , Maya Cakmak

The technocrat epoch is overflowing with new technologies and such cutting-edge facilities accompany the risks and pitfalls. Robotic process automation is another innovation that empowers the computerization of high-volume, manual,…

Robotics · Computer Science 2022-12-13 Nishith Gajjar , Keyur Rathod , Khushali Jani

Artificial intelligence technologies that can assist with at-home tasks have the potential to help older adults age in place. Robot assistance in particular has been applied towards physical and cognitive support for older adults living…

Robotics · Computer Science 2023-02-27 Gopika Ajaykumar , Chien-Ming Huang

Process automation is a crucial strategy for improving business processes, but little attention has been paid to the effects that automation has once it is operational. This paper addresses this research problem by reviewing the literature…

Software Engineering · Computer Science 2025-07-15 Hoang Vu , Jennifer Haase , Henrik Leopold , Jan Mendling

Robots (and computers) are increasingly being used in scenarios where they interact socially with people. How people react to these agents is telling about the perceived animacy of such agents. Mistreatment of robots (or computers) by…

Robotics · Computer Science 2017-11-03 Zachary Carlson , Louise Lemmon , MacCallister Higgins , David Frank , David Feil-Seifer

An increasingly large number of experiments study the labor productivity effects of automation technologies such as generative algorithms. A popular question in these experiments relates to inequality: does the technology increase output…

General Economics · Economics 2025-10-30 Seth Benzell , Kyle Myers

Since cobots (collaborative robots) are increasingly being introduced in industrial environments, being aware of their potential positive and negative impacts on human collaborators is essential. This study guides occupational health…

Human-Computer Interaction · Computer Science 2023-05-31 Étienne Fournier , Dorilys Kilgus , Aurélie Landry , Belal Hmedan , Damien Pellier , Humbert Fiorino , Christine Jeoffrion

As robots increasingly enter the workforce, human-robot interaction (HRI) must address how implicit social biases influence user preferences. This paper investigates how users rationalize their selections of robots varying in skin tone and…

Robotics · Computer Science 2026-04-01 Jiangen He , Wanqi Zhang , Jessica K. Barfield
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