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People increasingly seek personal advice from large language models (LLMs), yet whether humans follow their advice, and its consequences for their well-being, remains unknown. In a longitudinal randomised controlled trial with a…

Artificial intelligence (AI) assisting with antimicrobial prescribing raises significant moral questions. Utilising ethical frameworks alongside AI-driven systems, while considering infection specific complexities, can support moral…

Computers and Society · Computer Science 2022-12-06 William J Bolton , Cosmin Badea , Pantelis Georgiou , Alison Holmes , Timothy M Rawson

Artificially intelligent systems, given a set of non-trivial ethical rules to follow, will inevitably be faced with scenarios which call into question the scope of those rules. In such cases, human reasoners typically will engage in…

Artificial Intelligence · Computer Science 2019-11-06 John Licato , Zaid Marji , Sophia Abraham

Advances in artificial intelligence (AI) raise important questions about whether people view moral evaluations by AI systems similarly to human-generated moral evaluations. We conducted a modified Moral Turing Test (m-MTT), inspired by…

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

Thanks to platforms such as Twitter and Facebook, people can know facts and events that otherwise would have been silenced. However, social media significantly contribute also to fast spreading biased and false news while targeting specific…

Social and Information Networks · Computer Science 2025-11-05 Alessandro Balestrucci , Rocco De Nicola , Marinella Petrocchi , Catia Trubiani

With the rise of individual and collaborative networks of autonomous agents, AI is deployed in more key reasoning and decision-making roles. For this reason, ethics-based audits play a pivotal role in the rapidly growing fields of AI safety…

Computers and Society · Computer Science 2024-02-06 Jon Chun , Katherine Elkins

Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…

Human-Computer Interaction · Computer Science 2021-06-07 Justin Edwards , Leigh Clark , Allison Perrone

Artificial intelligence based chatbots have brought unprecedented business potential. This study aims to explore consumers trust and response to a text-based chatbot in ecommerce, involving the moderating effects of task complexity and…

Artificial Intelligence · Computer Science 2024-01-24 Xusen Cheng , Ying Bao , Alex Zarifis , Wankun Gong , Jian Mou

In this essay, I argue that explicit ethical machines, whose moral principles are inferred through a bottom-up approach, are unable to replicate human-like moral reasoning and cannot be considered moral agents. By utilizing Alan Turing's…

Computers and Society · Computer Science 2024-07-25 Massimo Passamonti

Software bots operating in multiple virtual digital platforms must understand the platforms' affordances and behave like human users. Platform affordances or features differ from one application platform to another or through a life cycle,…

Artificial Intelligence · Computer Science 2023-05-30 Habtom Kahsay Gidey , Peter Hillmann , Andreas Karcher , Alois Knoll

Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Artificial Intelligence · Computer Science 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Through advances in their conversational abilities, chatbots have started to request and process an increasing variety of sensitive personal information. The accurate disclosure of sensitive information is essential where it is used to…

Computers and Society · Computer Science 2021-07-09 Rahime Belen Saglam , Jason R. C. Nurse , Duncan Hodges

Artificial intelligence (AI) was initially developed as an implicit moral agent to solve simple and clearly defined tasks where all options are predictable. However, it is now part of our daily life powering cell phones, cameras, watches,…

Computers and Society · Computer Science 2020-02-11 Mohamed Akrout , Robert Steinbauer

The development of advanced generative chat models, such as ChatGPT, has raised questions about the potential consciousness of these tools and the extent of their general artificial intelligence. ChatGPT consistent avoidance of passing the…

General Literature · Computer Science 2023-04-26 Arend Hintze

How much are we to trust a decision made by an AI algorithm? Trusting an algorithm without cause may lead to abuse, and mistrusting it may similarly lead to disuse. Trust in an AI is only desirable if it is warranted; thus, calibrating…

Human-Computer Interaction · Computer Science 2023-03-27 Neil Natarajan , Reuben Binns , Jun Zhao , Nigel Shadbolt

We paraphrase Descartes' famous dictum in the area of AI ethics where the "I doubt and therefore I am" is suggested as a necessary aspect of morality. Therefore AI, which cannot doubt itself, cannot possess moral agency. Of course, this is…

Artificial Intelligence · Computer Science 2025-03-13 Viktor Dorfler , Giles Cuthbert

How to attribute responsibility for autonomous artificial intelligence (AI) systems' actions has been widely debated across the humanities and social science disciplines. This work presents two experiments ($N$=200 each) that measure…

Computers and Society · Computer Science 2021-02-02 Gabriel Lima , Nina Grgić-Hlača , Meeyoung Cha

The capability of GenAI-based chatbots, such as ChatGPT and Gemini, has expanded quickly in recent years, turning them into GenAI Chatbot Ecosystems. Yet, users' understanding of how such ecosystems work remains unknown. In this paper, we…

Human-Computer Interaction · Computer Science 2025-02-03 Xingyi Wang , Xiaozheng Wang , Sunyup Park , Yaxing Yao