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ChatGPT is not only fun to chat with, but it also searches information, answers questions, and gives advice. With consistent moral advice, it might improve the moral judgment and decisions of users, who often hold contradictory moral…

Computers and Society · Computer Science 2023-01-19 Sebastian Krügel , Andreas Ostermaier , Matthias Uhl

Due to their unique persuasive power, language-capable robots must be able to both act in line with human moral norms and clearly and appropriately communicate those norms. These requirements are complicated by the possibility that humans…

Robotics · Computer Science 2021-04-15 Nichole D. Starr , Bertram Malle , Tom Williams

Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

A growing literature studies how humans incorporate advice from algorithms. This study examines an algorithm with millions of daily users: ChatGPT. In a preregistered study, 118 student participants answer 2,828 multiple-choice questions…

Human-Computer Interaction · Computer Science 2023-06-14 Peter Zhang

As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…

Artificial Intelligence · Computer Science 2026-03-11 Aditya Gulati , Nuria Oliver

AI chatbots are an emerging security attack vector, vulnerable to threats such as prompt injection, and rogue chatbot creation. When deployed in domains such as corporate security policy, they could be weaponized to deliver guidance that…

Human-Computer Interaction · Computer Science 2025-10-13 Brandon Lit , Edward Crowder , Daniel Vogel , Hassan Khan

Apologies serve essential functions for moral agents such as expressing remorse, taking responsibility, and repairing trust. LLM-based chatbots routinely produce output that has the linguistic form of an apology. However, they do this…

Human-Computer Interaction · Computer Science 2025-06-27 P. D. Magnus , Alessandra Buccella , Jason D'Cruz

Moral judgements form the foundation of human social behavior and societal systems. While Artificial Intelligence chatbots increasingly serve as personal advisors, their influence on moral judgments remains largely unexplored. Here, we…

Artificial Intelligence · Computer Science 2026-04-24 Yue Teng , Qianer Zhong , Kim Mai Tich Nguyen Thordsen , Christian Montag , Benjamin Becker

ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…

Computers and Society · Computer Science 2023-06-27 Xiao Zhan , Yifan Xu , Stefan Sarkadi

Departing from the claim that AI needs to be trustworthy, we find that ethical advice from an AI-powered algorithm is trusted even when its users know nothing about its training data and when they learn information about it that warrants…

Human-Computer Interaction · Computer Science 2021-11-03 Sebastian Krügel , Andreas Ostermaier , Matthias Uhl

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…

Artificial Intelligence · Computer Science 2025-02-07 Jianlong Zhou , Heimo Müller , Andreas Holzinger , Fang Chen

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

Social and Information Networks · Computer Science 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Autonomous intelligent agents are playing increasingly important roles in our lives. They contain information about us and start to perform tasks on our behalves. Chatbots are an example of such agents that need to engage in a complex…

Artificial Intelligence · Computer Science 2019-09-19 Abeer Dyoub , Stefania Costantini , Francesca A. Lisi

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Telling lies and faking emotions is quite common in human-human interactions: though there are risks, in many situations such behaviours provide social benefits. In recent years, there have been many social robots and chatbots that fake…

Robotics · Computer Science 2023-10-20 Bipin Indurkhya

While people generally trust AI to make decisions in various aspects of their lives, concerns arise when AI is involved in decisions with significant moral implications. The absence of a precise mathematical framework for moral reasoning…

Artificial Intelligence · Computer Science 2024-07-11 Vincent Conitzer

As artificial intelligence (AI) becomes more widespread, one question that arises is how human-AI interaction might impact human-human interaction. Chatbots, for example, are increasingly used as social companions, and while much is…

Human-Computer Interaction · Computer Science 2025-04-14 Rose E. Guingrich , Michael S. A. Graziano

Politically sensitive topics are still a challenge for open-domain chatbots. However, dealing with politically sensitive content in a responsible, non-partisan, and safe behavior way is integral for these chatbots. Currently, the main…

Computation and Language · Computer Science 2021-06-14 Yejin Bang , Nayeon Lee , Etsuko Ishii , Andrea Madotto , Pascale Fung
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