Related papers: Seq2Seq Model-Based Chatbot with LSTM and Attentio…
Managing natural dialogue timing is a significant challenge for voice-based chatbots. Most current systems usually rely on simple silence detection, which often fails because human speech patterns involve irregular pauses. This causes bots…
This paper proposes a novel Sequence-to-Sequence (Seq2Seq) model integrating the structure of Hidden Semi-Markov Models (HSMMs) into its attention mechanism. In speech synthesis, it has been shown that methods based on Seq2Seq models using…
The development of large language models (LLMs), such as GPT, has enabled the construction of several socialbots, like ChatGPT, that are receiving a lot of attention for their ability to simulate a human conversation. However, the…
Attention-based models have recently shown great performance on a range of tasks, such as speech recognition, machine translation, and image captioning due to their ability to summarize relevant information that expands through the entire…
AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…
Utilizing Large Language Models (LLM) as chatbots in diverse business scenarios often presents the challenge of maintaining topic continuity. Abrupt shifts in topics can lead to poor user experiences and inefficient utilization of…
This research paper explores the use of ChatGPT in database management. ChatGPT, an AI-powered chatbot, has limitations in performing tasks related to database management due to the lack of standardized vocabulary and grammar for…
As the Large-Language-Model-driven (LLM-driven) Artificial Intelligence (AI) bots became popular, people realized their strong potential in Task-Oriented Dialogue (TOD). However, bots relying wholly on LLMs are unreliable in their…
A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…
The recently proposed Sequence-to-Sequence (seq2seq) framework advocates replacing complex data processing pipelines, such as an entire automatic speech recognition system, with a single neural network trained in an end-to-end fashion. In…
In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…
Neural conversational models tend to produce generic or safe responses in different contexts, e.g., reply \textit{"Of course"} to narrative statements or \textit{"I don't know"} to questions. In this paper, we propose an end-to-end approach…
The use of large language model (LLM)-powered chatbots, such as ChatGPT, has become popular across various domains, supporting a range of tasks and processes. However, due to the intrinsic complexity of LLMs, effective prompting is more…
Since the advent of chatbots in the commercial sector, they have been widely employed in the customer service department. Typically, these commercial chatbots are retrieval-based, so they are unable to respond to queries absent in the…
We investigate the task of building a domain aware chat system which generates intelligent responses in a conversation comprising of different domains. The domain, in this case, is the topic or theme of the conversation. To achieve this, we…
Although LLM-based conversational agents demonstrate strong fluency and coherence, they still produce undesirable behaviors (errors) that are challenging to prevent from reaching users during deployment. Recent research leverages large…
Task-oriented dialogue systems can efficiently serve a large number of customers and relieve people from tedious works. However, existing task-oriented dialogue systems depend on handcrafted actions and states or extra semantic labels,…
Diversity is a long-studied topic in information retrieval that usually refers to the requirement that retrieved results should be non-repetitive and cover different aspects. In a conversational setting, an additional dimension of diversity…
This work explores the capability of conversational chatbots powered by large language models (LLMs), to understand and characterize predicate symmetry, a cognitive linguistic function traditionally believed to be an inherent human trait.…
Recent reinforcement learning algorithms for task-oriented dialogue system absorbs a lot of interest. However, an unavoidable obstacle for training such algorithms is that annotated dialogue corpora are often unavailable. One of the popular…