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The task of predicting dialog acts (DA) based on conversational dialog is a key component in the development of conversational agents. Accurately predicting DAs requires a precise modeling of both the conversation and the global tag…

Computation and Language · Computer Science 2020-02-27 Pierre Colombo , Emile Chapuis , Matteo Manica , Emmanuel Vignon , Giovanna Varni , Chloe Clavel

Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or…

Computation and Language · Computer Science 2018-11-19 Marjan Ghazvininejad , Chris Brockett , Ming-Wei Chang , Bill Dolan , Jianfeng Gao , Wen-tau Yih , Michel Galley

Recently, open domain multi-turn chatbots have attracted much interest from lots of researchers in both academia and industry. The dominant retrieval-based methods use context-response matching mechanisms for multi-turn response selection.…

Computation and Language · Computer Science 2020-05-19 Chao Xiong , Che Liu , Zijun Xu , Junfeng Jiang , Jieping Ye

The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…

Machine Learning · Computer Science 2025-02-04 Zenon Lamprou , Yashar Moshfeghi

Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…

Computation and Language · Computer Science 2020-07-09 Nazakat Ali

Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…

Computation and Language · Computer Science 2025-02-20 Dong-Ho Lee , Adyasha Maharana , Jay Pujara , Xiang Ren , Francesco Barbieri

In this work, we propose a realistic semantic network called seq2seq-SC, designed to be compatible with 5G NR and capable of working with generalized text datasets using a pre-trained language model. The goal is to achieve unprecedented…

Signal Processing · Electrical Eng. & Systems 2023-10-19 Ju-Hyung Lee , Dong-Ho Lee , Eunsoo Sheen , Thomas Choi , Jay Pujara

Recent trends in neural network based text-to-speech/speech synthesis pipelines have employed recurrent Seq2seq architectures that can synthesize realistic sounding speech directly from text characters. These systems however have complex…

Computation and Language · Computer Science 2019-03-19 Gary Wang

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Artificial Intelligence · Computer Science 2025-10-28 Won Seok Jang , Hieu Tran , Manav Mistry , SaiKiran Gandluri , Yifan Zhang , Sharmin Sultana , Sunjae Kown , Yuan Zhang , Zonghai Yao , Hong Yu

Providing the best customer experience is one of the primary concerns for the firms that are based online. The advancement of machine learning is revolutionising the company's attitude towards the client through improving the service…

Computation and Language · Computer Science 2022-07-22 Rejwan Bin Sulaiman

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

Logic in Computer Science · Computer Science 2025-02-14 Yankai Zeng

In this paper, we propose Evebot, an innovative, sequence to sequence (Seq2seq) based, fully generative conversational system for the diagnosis of negative emotions and prevention of depression through positively suggestive responses. The…

Artificial Intelligence · Computer Science 2019-10-16 Junjie Yin , Zixun Chen , Kelai Zhou , Chongyuan Yu

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

This paper describes the systems submitted by team6 for ChatEval, the DSTC 11 Track 4 competition. We present three different approaches to predicting turn-level qualities of chatbot responses based on large language models (LLMs). We…

Computation and Language · Computer Science 2023-08-15 Ondřej Plátek , Vojtěch Hudeček , Patricia Schmidtová , Mateusz Lango , Ondřej Dušek

This paper describes a method based on a sequence-to-sequence learning (Seq2Seq) with attention and context preservation mechanism for voice conversion (VC) tasks. Seq2Seq has been outstanding at numerous tasks involving sequence modeling…

Audio and Speech Processing · Electrical Eng. & Systems 2018-11-13 Kou Tanaka , Hirokazu Kameoka , Takuhiro Kaneko , Nobukatsu Hojo

Conventional seq2seq chatbot models attempt only to find sentences with the highest probabilities conditioned on the input sequences, without considering the sentiment of the output sentences. In this paper, we investigate four models to…

Computation and Language · Computer Science 2020-07-15 Hung-yi Lee , Cheng-Hao Ho , Chien-Fu Lin , Chiung-Chih Chang , Chih-Wei Lee , Yau-Shian Wang , Tsung-Yuan Hsu , Kuan-Yu Chen

University students often spend a considerable amount of time seeking answers to common questions from administrators or teachers. This can become tedious for both parties, leading to a need for a solution. In response, this paper proposes…

Computers and Society · Computer Science 2026-04-20 Goitom Ybrah Hailu , Hadush Hailu , Shishay Welay

Large language models (LLMs) can reshape information processing by handling data analysis, visualization, and interpretation in an interactive, context-aware dialogue with users, including voice interaction, while maintaining high…

Artificial Intelligence · Computer Science 2025-11-25 Mohammad Nour Al Awad , Sergey Ivanov , Olga Tikhonova , Ivan Khodnenko

Autonomous conversational agents, i.e. chatbots, are becoming an increasingly common mechanism for enterprises to provide support to customers and partners. In order to rate chatbots, especially ones powered by Generative AI tools like…

Computation and Language · Computer Science 2023-08-10 Debarag Banerjee , Pooja Singh , Arjun Avadhanam , Saksham Srivastava

Large Language Model (LLM) assistants, such as ChatGPT, have emerged as potential alternatives to search methods for helping users navigate complex, feature-rich software. LLMs use vast training data from domain-specific texts, software…

Human-Computer Interaction · Computer Science 2024-02-14 Anjali Khurana , Hari Subramonyam , Parmit K Chilana