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The deployment of Large Language Models (LLMs) in customer support is constrained by hallucination (generating false information) and the high cost of proprietary models. To address these challenges, we propose a retrieval-augmented…

Computation and Language · Computer Science 2025-07-22 Ashley Lewis , Michael White , Jing Liu , Toshiaki Koike-Akino , Kieran Parsons , Ye Wang

When prompted with a few examples and intermediate steps, large language models (LLMs) have demonstrated impressive performance in various reasoning tasks. However, prompting methods that rely on implicit knowledge in an LLM often generate…

Artificial Intelligence · Computer Science 2024-12-23 Zhaocheng Zhu , Yuan Xue , Xinyun Chen , Denny Zhou , Jian Tang , Dale Schuurmans , Hanjun Dai

Large language models (LLMs) have led to breakthroughs in language tasks, yet the internal mechanisms that enable their remarkable generalization and reasoning abilities remain opaque. This lack of transparency presents challenges such as…

Computation and Language · Computer Science 2024-04-17 Haiyan Zhao , Fan Yang , Bo Shen , Himabindu Lakkaraju , Mengnan Du

In this work, we systematically expose and measure the inconsistency and knowledge gaps of Large Language Models (LLMs). Specifically, we propose an automated testing framework (called KonTest) which leverages a knowledge graph to construct…

Computation and Language · Computer Science 2025-08-15 Sai Sathiesh Rajan , Ezekiel Soremekun , Sudipta Chattopadhyay

While large language models (LLMs) demonstrate strong capabilities across diverse user queries, they still suffer from hallucinations, often arising from knowledge misalignment between pre-training and fine-tuning. To address this…

Computation and Language · Computer Science 2026-04-08 Joosung Lee , Hwiyeol Jo , Donghyeon Ko , Kyubyung Chae , Cheonbok Park , Jeonghoon Kim

Large language models (LLMs) often encounter knowledge conflicts, scenarios where discrepancy arises between the internal parametric knowledge of LLMs and non-parametric information provided in the prompt context. In this work we ask what…

Computation and Language · Computer Science 2024-10-16 Yike Wang , Shangbin Feng , Heng Wang , Weijia Shi , Vidhisha Balachandran , Tianxing He , Yulia Tsvetkov

By leveraging the retrieval of information from external knowledge databases, Large Language Models (LLMs) exhibit enhanced capabilities for accomplishing many knowledge-intensive tasks. However, due to the inherent flaws of current…

Computation and Language · Computer Science 2024-09-13 Siye Wu , Jian Xie , Jiangjie Chen , Tinghui Zhu , Kai Zhang , Yanghua Xiao

Hallucination is often viewed as a direct consequence of missing knowledge: a model answers incorrectly when the correct answer is absent from its generation-time distribution, and correctly when it is present. We test this assumption by…

Computation and Language · Computer Science 2026-05-22 Jewon Yeom , Jaewon Sok , Heejun Kim , Seonghyeon Park , Jeongjae Park , Taesup Kim

Large language models (LLMs) excel in many tasks but struggle to accurately quantify uncertainty in their generated responses. This limitation makes it challenging to detect misinformation and ensure reliable decision-making. Existing…

Computation and Language · Computer Science 2025-06-04 Boxuan Zhang , Ruqi Zhang

If a Large Language Model (LLM) answers "yes" to the question "Are mountains tall?" then does it know what a mountain is? Can you rely on it responding correctly or incorrectly to other questions about mountains? The success of Large…

Computation and Language · Computer Science 2022-10-03 Pritish Sahu , Michael Cogswell , Yunye Gong , Ajay Divakaran

Interpretability and explainability of AI are becoming increasingly important in light of the rapid development of large language models (LLMs). This paper investigates the interpretation of LLMs in the context of the knowledge-based…

Computation and Language · Computer Science 2024-06-05 Valeriya Goloviznina , Evgeny Kotelnikov

Large language models (LLMs) can store a significant amount of factual knowledge in their parameters. However, their parametric knowledge may conflict with the information provided in the context. Such conflicts can lead to undesirable…

Computation and Language · Computer Science 2025-02-11 Yu Zhao , Xiaotang Du , Giwon Hong , Aryo Pradipta Gema , Alessio Devoto , Hongru Wang , Xuanli He , Kam-Fai Wong , Pasquale Minervini

Large language models (LLMs) show an innate skill for solving language based tasks. But insights have suggested an inability to adjust for information or task-solving skills becoming outdated, as their knowledge, stored directly within…

Computation and Language · Computer Science 2024-04-16 Jerry Huang , Prasanna Parthasarathi , Mehdi Rezagholizadeh , Sarath Chandar

Large Language Models (LLMs) are versatile, yet they often falter in tasks requiring deep and reliable reasoning due to issues like hallucinations, limiting their applicability in critical scenarios. This paper introduces a rigorously…

Computation and Language · Computer Science 2023-11-21 Saizhuo Wang , Zhihan Liu , Zhaoran Wang , Jian Guo

Large language Models (LLMs) have achieved significant breakthroughs across diverse domains; however, they can still produce unreliable or misleading outputs. For responsible LLM application, Uncertainty Quantification (UQ) techniques are…

Machine Learning · Computer Science 2026-05-15 Qihao Wen , Jiahao Wang , Yang Nan , Pengfei He , Ravi Tandon , Han Xu

Large language models (LLMs) store extensive factual knowledge, but the mechanisms behind how they store and express this knowledge remain unclear. The Knowledge Neuron (KN) thesis is a prominent theory for explaining these mechanisms. This…

Computation and Language · Computer Science 2025-02-28 Yuheng Chen , Pengfei Cao , Yubo Chen , Kang Liu , Jun Zhao

In this paper, we investigate whether Large Language Models (LLMs) actively recall or retrieve their internal repositories of factual knowledge when faced with reasoning tasks. Through an analysis of LLMs' internal factual recall at each…

Computation and Language · Computer Science 2024-10-02 Yifei Wang , Yuheng Chen , Wanting Wen , Yu Sheng , Linjing Li , Daniel Dajun Zeng

Large Language Models (LLMs) have exhibited impressive generation capabilities, but they suffer from hallucinations when solely relying on their internal knowledge, especially when answering questions that require less commonly known…

Computation and Language · Computer Science 2023-11-01 Wenting Zhao , Ye Liu , Tong Niu , Yao Wan , Philip S. Yu , Shafiq Joty , Yingbo Zhou , Semih Yavuz

The integration of large language models (LLMs) and search engines represents a significant evolution in knowledge acquisition methodologies. However, determining the knowledge that an LLM already possesses and the knowledge that requires…

Computation and Language · Computer Science 2024-05-31 Jiejun Tan , Zhicheng Dou , Yutao Zhu , Peidong Guo , Kun Fang , Ji-Rong Wen

Large Language Models (LLMs) can make up answers that are not real, and this is known as hallucination. This research aims to see if, how, and to what extent LLMs are aware of hallucination. More specifically, we check whether and how an…

Computation and Language · Computer Science 2024-02-16 Hanyu Duan , Yi Yang , Kar Yan Tam
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