Related papers: Survey Insights on M365 Copilot Adoption
Organizations have widely deployed generative AI tools, yet productivity gains remain uneven, suggesting that how people use AI matters as much as whether they have access. We conducted a field experiment with 388 employees at a Fortune 500…
[Context] AI assistants, like GitHub Copilot and Cursor, are transforming software engineering. While several studies highlight productivity improvements, their impact on maintainability requires further investigation. [Objective] This…
Ensuring compliance of norms and policies when working on administrative law cases can be difficult to manage for government organisations. Automating this process could save a lot of time, effort and ensure compliance. Prior research…
In this paper we assess how well users know biometric authentication methods, how they perceive them, and if they have misconceptions about them. We present the results of an online survey that we conducted in two rounds (2019, N=57; and…
As AI agents take on increasingly long-running tasks involving sophisticated planning and execution, there is a corresponding need for novel interaction designs that enable deeper human-agent collaboration. However, most prior works…
AI applications are increasingly being introduced into digital health. While technical performance has advanced rapidly, successful deployment mainly depends on consumer attitudes, especially to patient-facing applications. However, most…
Large Language Model (LLM)-based in-application assistants, or copilots, can automate software tasks, but users often prefer learning by doing, raising questions about the optimal level of automation for an effective user experience. We…
Artificial Intelligence (AI) tools such as GitHub Copilot and ChatGPT are increasingly used in software engineering (SE) for tasks such as code, test, and documentation generation. However, engineers often face uncertainty about when to…
Recent advances in AI applications have raised growing concerns about the need for ethical guidelines and regulations to mitigate the risks posed by these technologies. In this paper, we present a mixed-methods survey study - combining…
Neural code synthesis has reached a point where snippet generation is accurate enough to be considered for integration into human software development workflows. Commercial products aim to increase programmers' productivity, without being…
Context: The usability software quality attribute aims to improve system user performance. In a previous study, we found evidence of the impact of a set of usability characteristics from the viewpoint of users in terms of efficiency,…
Despite AI tools becoming increasingly embedded in academic practice, little is known about how university students integrate them into their writing processes. We examine how students engage with AI across different writing tasks, and how…
As assistive and collaborative robots become more ubiquitous in the real-world, we need to develop interfaces and controllers that are safe for users to build trust and encourage adoption. In this Blue Sky paper, we discuss the need for…
With the recent advancement of Artificial Intelligence (AI) and Large Language Models (LLMs), AI-based code generation tools become a practical solution for software development. GitHub Copilot, the AI pair programmer, utilizes machine…
With advanced AI/ML, there has been growing research on explainable AI (XAI) and studies on how humans interact with AI and XAI for effective human-AI collaborative decision-making. However, we still have a lack of understanding of how AI…
AI copilots represent a new generation of AI-powered systems designed to assist users, particularly knowledge workers and developers, in complex, context-rich tasks. As these systems become more embedded in daily workflows, personalization…
Despite the widespread integration of generative artificial intelligence (GenAI) tools in higher education, there is limited empirical insight into students' experiences, competences, and readiness to adopt personalized AI companions. To…
Generative AI (GenAI) tools are transforming information seeking, but their fluent, authoritative responses risk overreliance and discourage independent verification and reasoning. Rather than replacing the cognitive work of users, GenAI…
This paper reports results from an online survey on the impact of travellers' privacy and security attitudes and concerns on their willingness to use mobility-as-a-service (MaaS) systems. This study is part of a larger project that aims at…
Human-robot collaboration enables highly adaptive co-working. The variety of resulting workflows makes it difficult to measure metrics as, e.g. makespans or idle times for multiple systems and tasks in a comparable manner. This issue can be…