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The increase in the prevalence of mental health problems has coincided with a growing popularity of health related social networking sites. Regardless of their therapeutic potential, On-line Support Groups (OSGs) can also have negative…

Human-Computer Interaction · Computer Science 2019-11-05 Giuliano Tortoreto , Evgeny A. Stepanov , Alessandra Cervone , Mateusz Dubiel , Giuseppe Riccardi

Open Source Software (OSS) development challenges traditional software engineering practices. In particular, OSS projects are managed by a large number of volunteers, working freely on the tasks they choose to undertake. OSS projects also…

Human-Computer Interaction · Computer Science 2016-08-14 Warren Sack , Françoise Détienne , Nicholas Ducheneaut , Jean-Marie Burkhardt , Dilan Mahendran , Flore Barcellini

Effective communication is a critical factor in successful software engineering collaboration. However, communication gaps remain a persistent challenge, often leading to misunderstandings, inefficiencies, and defects. This research…

Common problems in playing online mobile and computer games were related to toxic behavior and abusive communication among players. Based on different reports and studies, the study also discusses the impact of online hate speech and…

Computation and Language · Computer Science 2024-03-28 Daniel Fesalbon , Arvin De La Cruz , Marvin Mallari , Nelson Rodelas

Multilingual toxicity detection remains a significant challenge due to the scarcity of training data and resources for many languages. While prior work has leveraged the translate-test paradigm to support cross-lingual transfer across a…

Computation and Language · Computer Science 2025-09-19 Samuel J. Bell , Eduardo Sánchez , David Dale , Pontus Stenetorp , Mikel Artetxe , Marta R. Costa-jussà

Positive feedback via likes and awards is central to online governance, yet which attributes of users' posts elicit rewards -- and how these vary across authors and communities -- remains unclear. To examine this, we combine…

Human-Computer Interaction · Computer Science 2026-02-03 Agam Goyal , Charlotte Lambert , Eshwar Chandrasekharan

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

Human-Computer Interaction · Computer Science 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

The lack of reliable sources of detailed information on the vulnerabilities of open-source software (OSS) components is a major obstacle to maintaining a secure software supply chain and an effective vulnerability management process.…

Cryptography and Security · Computer Science 2025-03-18 Antonino Sabetta , Michele Bezzi

Existing innovation metrics inadequately capture software innovation, creating blind spots for researchers and policymakers seeking to understand and foster technological innovation in an increasingly software-defined economy. This paper…

Software Engineering · Computer Science 2025-07-01 Eva Maxfield Brown , Cailean Osborne , Peter Cihon , Moritz Böhmecke-Schwafert , Kevin Xu , Mirko Boehm , Knut Blind

Toxic language is difficult to define, as it is not monolithic and has many variations in perceptions of toxicity. This challenge of detecting toxic language is increased by the highly contextual and subjectivity of its interpretation,…

Computation and Language · Computer Science 2023-05-19 Huriyyah Althunayan , Rahaf Bahlas , Manar Alharbi , Lena Alsuwailem , Abeer Aldayel , Rehab ALahmadi

Moral values play a fundamental role in how we evaluate information, make decisions, and form judgements around important social issues. The possibility to extract morality rapidly from lyrics enables a deeper understanding of our…

Computers and Society · Computer Science 2025-09-18 Vjosa Preniqi , Iacopo Ghinassi , Julia Ive , Kyriaki Kalimeri , Charalampos Saitis

Moderation of user-generated content in an online community is a challenge that has great socio-economical ramifications. However, the costs incurred by delegating this work to human agents are high. For this reason, an automatic system…

Information Retrieval · Computer Science 2019-02-01 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

Biased associations have been a challenge in the development of classifiers for detecting toxic language, hindering both fairness and accuracy. As potential solutions, we investigate recently introduced debiasing methods for text…

Computation and Language · Computer Science 2021-02-02 Xuhui Zhou , Maarten Sap , Swabha Swayamdipta , Noah A. Smith , Yejin Choi

The open-source software (OSS) community has historically been dominated by English as the primary language for code, documentation, and developer interactions. However, with growing global participation and better support for non-Latin…

Software Engineering · Computer Science 2026-02-24 Masudul Hasan Masud Bhuiyan , Manish Kumar Bala Kumar , Cristian-Alexandru Staicu

Language models (LMs) can reproduce (or amplify) toxic language seen during training, which poses a risk to their practical application. In this paper, we conduct extensive experiments to study this phenomenon. We analyze the impact of…

Computation and Language · Computer Science 2022-03-08 Canwen Xu , Zexue He , Zhankui He , Julian McAuley

Automatic detection of toxic language plays an essential role in protecting social media users, especially minority groups, from verbal abuse. However, biases toward some attributes, including gender, race, and dialect, exist in most…

Computation and Language · Computer Science 2021-06-15 Yung-Sung Chuang , Mingye Gao , Hongyin Luo , James Glass , Hung-yi Lee , Yun-Nung Chen , Shang-Wen Li

Due to the complexity of modern computer systems, novel and unexpected behaviors frequently occur. Such deviations are either normal occurrences, such as software updates and new user activities, or abnormalities, such as misconfigurations,…

Machine Learning · Computer Science 2023-09-06 Quentin Fournier , Daniel Aloise , Leandro R. Costa

The detection of toxic language in the Arabic language has emerged as an active area of research in recent years, and reviewing the existing datasets employed for training the developed solutions has become a pressing need. This paper…

Computation and Language · Computer Science 2024-01-31 Imene Bensalem , Paolo Rosso , Hanane Zitouni

Internet memes are powerful tools for communication, capable of spreading political, psychological, and sociocultural ideas. However, they can be harmful and can be used to disseminate hate toward targeted individuals or groups. Although…

Computer Vision and Pattern Recognition · Computer Science 2026-02-03 Felix Breiteneder , Mohammad Belal , Muhammad Saad Saeed , Shahed Masoudian , Usman Naseem , Kulshrestha Juhi , Markus Schedl , Shah Nawaz

Toxic and antisocial user behavior on social media platforms has received considerable scholarly attention due to its detrimental effects on society. This study takes a holistic perspective on the phenomenon of online toxicity by…

Social and Information Networks · Computer Science 2025-11-24 Lorenzo Alvisi , Victoria Popa , Guglielmo Cola , Serena Tardelli , Maurizio Tesconi