English
Related papers

Related papers: ProxyLLM : LLM-Driven Framework for Customer Suppo…

200 papers

Personalization today is fundamentally platform-centric: services build user representations from the behavioral fragments they observe. Yet no platform can construct a complete picture of the user, as competitive incentives, legal…

The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…

Human-Computer Interaction · Computer Science 2025-06-10 Fan Yang , Yuan Tian , Jiansong Zhang

Large Language Models (LLMs) have emerged as formidable instruments capable of comprehending and producing human-like text. This paper explores the potential of LLMs, to shape user perspectives and subsequently influence their decisions on…

Artificial Intelligence · Computer Science 2024-09-04 Ganesh Prasath Ramani , Shirish Karande , Santhosh V , Yash Bhatia

Metaverse service is a product of the convergence between Metaverse and service systems, designed to address service-related challenges concerning digital avatars, digital twins, and digital natives within Metaverse. With the rise of large…

Artificial Intelligence · Computer Science 2025-07-31 Qun Ma , Xiao Xue , Ming Zhang , Yifan Shen , Zihan Zhao

The emergence of agentic recommender systems powered by Large Language Models (LLMs) represents a paradigm shift in personalized recommendations, leveraging LLMs' advanced reasoning and role-playing capabilities to enable autonomous,…

Information Retrieval · Computer Science 2025-05-29 Yu Shang , Peijie Liu , Yuwei Yan , Zijing Wu , Leheng Sheng , Yuanqing Yu , Chumeng Jiang , An Zhang , Fengli Xu , Yu Wang , Min Zhang , Yong Li

Large Language Models (LLMs) have significantly impacted various domains, especially through organized LLM-driven autonomous agents. A representative scenario is in software development, where agents can collaborate in a team like humans,…

Computation and Language · Computer Science 2025-06-09 Zhuoyun Du , Chen Qian , Wei Liu , Zihao Xie , YiFei Wang , Rennai Qiu , Yufan Dang , Weize Chen , Cheng Yang , Ye Tian , Xuantang Xiong , Lei Han

Large Language Models (LLMs) have emerged as powerful tools for automating complex reasoning and decision-making tasks. In telecommunications, they hold the potential to transform network optimization, automate troubleshooting, enhance…

This study deeply explores the application of large language model (LLM) in personalized recommendation system of e-commerce. Aiming at the limitations of traditional recommendation algorithms in processing large-scale and multi-dimensional…

Information Retrieval · Computer Science 2024-10-18 Wei Xu , Jue Xiao , Jianlong Chen

Computational social experiments, which typically employ agent-based modeling to create testbeds for piloting social experiments, not only provide a computational solution to the major challenges faced by traditional experimental methods,…

Computers and Society · Computer Science 2025-08-13 Jinghua Piao , Yuwei Yan , Nian Li , Jun Zhang , Yong Li

Interactive user interfaces have increasingly explored AI's role in enhancing communication efficiency and productivity in collaborative tasks. The emergence of Large Language Models (LLMs) such as ChatGPT has revolutionized conversational…

Human-Computer Interaction · Computer Science 2024-03-06 Ashish Bastola , Hao Wang , Judsen Hembree , Pooja Yadav , Zihao Gong , Emma Dixon , Abolfazl Razi , Nathan McNeese

Predicting a user's next search query from recent interaction behaviors is a critical problem in modern e-commerce systems, particularly in scenarios where user intent evolves rapidly. Large Language Models (LLMs) offer strong semantic…

Information Retrieval · Computer Science 2026-05-07 Bin Zhang , Weipeng Huang , Dimin Wang , Jialin Zhu , Yuning Jiang , Zhaode Wang , Chengfei Lv , Jian Wang , Qichao Ma , Li Chen , Junqing Wu , Yipeng Yu

Robust therapeutic relationships between counselors and clients are fundamental to counseling effectiveness. The assessment of therapeutic alliance is well-established in traditional face-to-face therapy but may not directly translate to…

Computation and Language · Computer Science 2024-10-10 Anqi Li , Yu Lu , Nirui Song , Shuai Zhang , Lizhi Ma , Zhenzhong Lan

The emergence of agentic AI, powered by Large Language Models (LLMs), marks a paradigm shift from reactive generative systems to proactive, goal-oriented autonomous agents capable of sophisticated planning, memory, and tool use. This…

Artificial Intelligence · Computer Science 2025-09-05 Yineng Yan , Xidong Wang , Jin Seng Cheng , Ran Hu , Wentao Guan , Nahid Farahmand , Hengte Lin , Yue Li

The introduction of large language models (LLMs) has greatly enhanced the capabilities of software agents. Instead of relying on rule-based interactions, agents can now interact in flexible ways akin to humans. However, this flexibility…

Human-Computer Interaction · Computer Science 2026-02-04 Joar Sabel , Mattias Wingren , Andreas Lundell , Sören Andersson , Sara Rosenberg , Susanne Hägglund , Linda Estman , Malin Andtfolk

Large Language Model (LLM) Agents are an emerging computing paradigm that blends generative machine learning with tools such as code interpreters, web browsing, email, and more generally, external resources. These agent-based systems…

Cryptography and Security · Computer Science 2024-10-23 Xiaohan Fu , Shuheng Li , Zihan Wang , Yihao Liu , Rajesh K. Gupta , Taylor Berg-Kirkpatrick , Earlence Fernandes

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

This survey examines evaluation methods for large language model (LLM)-based agents in multi-turn conversational settings. Using a PRISMA-inspired framework, we systematically reviewed nearly 250 scholarly sources, capturing the state of…

Computation and Language · Computer Science 2026-01-06 Shengyue Guan , Jindong Wang , Jiang Bian , Bin Zhu , Jian-guang Lou , Haoyi Xiong

We propose a personal-LLM exchange (LLM-X), a scalable negotiation-oriented environment that enables direct, structured communication across populations of personal agents (LLMs), each representing an individual user. Unlike existing…

Artificial Intelligence · Computer Science 2026-05-13 Giuliano Lorenzoni , Paulo Alencar , Donald Cowan

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Studies on in-vehicle conversational agents have traditionally relied on pre-scripted prompts or limited voice commands, constraining natural driver-agent interaction. To resolve this issue, the present study explored the potential of a…

Human-Computer Interaction · Computer Science 2025-08-12 Yeana Lee Bond , Mungyeong Choe , Baker Kasim Hasan , Arsh Siddiqui , Myounghoon Jeon