English
Related papers

Related papers: ProxyLLM : LLM-Driven Framework for Customer Suppo…

200 papers

Domain specific chatbot applications often involve multi step interactions, such as refining search filters, selecting multiple items, or performing comparisons. Traditional graphical user interfaces (GUIs) handle these workflows by…

Human-Computer Interaction · Computer Science 2025-07-03 Sanjay Krishna Anbalagan , Xinrui Nie , Umesh Mohan , Vijay Kumar Kanamarlapudi , Anughna Kommalapati , Xiaodan Zhao

Large Language Model (LLM) assistants, such as ChatGPT, have emerged as potential alternatives to search methods for helping users navigate complex, feature-rich software. LLMs use vast training data from domain-specific texts, software…

Human-Computer Interaction · Computer Science 2024-02-14 Anjali Khurana , Hari Subramonyam , Parmit K Chilana

Task-orientated conversational agents interact with users and assist them via leveraging external APIs. A typical task-oriented conversational system can be broken down into three phases: external API selection, argument filling, and…

Computation and Language · Computer Science 2024-07-18 Jisoo Mok , Mohammad Kachuee , Shuyang Dai , Shayan Ray , Tara Taghavi , Sungroh Yoon

With the rapid expansion of large language model (LLM) applications, there is an emerging shift in the role of LLM-based AI chatbots from serving merely as general inquiry tools to acting as professional service agents. However, current…

Human-Computer Interaction · Computer Science 2025-09-01 Wenwen Li , Kangwei Shi , Yidong Chai

Large Language Models (LLMs) often generate substantively relevant content but fail to adhere to formal constraints, leading to outputs that are conceptually correct but procedurally flawed. Traditional prompt refinement approaches focus on…

Artificial Intelligence · Computer Science 2026-01-08 Alberto Purpura , Li Wang , Sahil Badyal , Eugenio Beaufrand , Adam Faulkner

LLM-driven dialog systems are used in a diverse set of applications, ranging from healthcare to customer service. However, given their generalization capability, it is difficult to ensure that these chatbots stay within the boundaries of…

Computation and Language · Computer Science 2024-08-06 Stuti Agrawal , Nishi Uppuluri , Pranav Pillai , Revanth Gangi Reddy , Zoey Li , Gokhan Tur , Dilek Hakkani-Tur , Heng Ji

The advancement of Large Language Models (LLM) has also resulted in an equivalent proliferation in its applications. Software design, being one, has gained tremendous benefits in using LLMs as an interface component that extends fixed user…

Software Engineering · Computer Science 2024-07-01 Claudionor N. Coelho , Hanchen Xiong , Tushar Karayil , Sree Koratala , Rex Shang , Jacob Bollinger , Mohamed Shabar , Syam Nair

Query understanding in Conversational Information Seeking (CIS) involves accurately interpreting user intent through context-aware interactions. This includes resolving ambiguities, refining queries, and adapting to evolving information…

Computation and Language · Computer Science 2025-04-10 Yifei Yuan , Zahra Abbasiantaeb , Yang Deng , Mohammad Aliannejadi

The development of believable, natural, and interactive digital artificial agents is a field of growing interest. Theoretical uncertainties and technical barriers present considerable challenges to the field, particularly with regards to…

Artificial Intelligence · Computer Science 2023-09-12 Maximilian Croissant , Madeleine Frister , Guy Schofield , Cade McCall

Agent-Based Modelling (ABM) has emerged as an essential tool for simulating social networks, encompassing diverse phenomena such as information dissemination, influence dynamics, and community formation. However, manually configuring varied…

While Large Language Models (LLMs) are being quickly adapted to many domains, including healthcare, their strengths and pitfalls remain under-explored. In our study, we examine the effects of prompt engineering to guide Large Language…

Computation and Language · Computer Science 2024-09-04 Daniil Filienko , Yinzhou Wang , Caroline El Jazmi , Serena Xie , Trevor Cohen , Martine De Cock , Weichao Yuwen

Large Language Models (LLMs) offer a promising basis for creating agents that can tackle complex tasks through iterative environmental interaction. Existing methods either require these agents to mimic expert-provided trajectories or rely…

Computation and Language · Computer Science 2024-12-02 Dihong Gong , Pu Lu , Zelong Wang , Meng Zhou , Xiuqiang He

Multimodal recommender systems (MRS) integrate heterogeneous user and item data, such as text, images, and structured information, to enhance recommendation performance. The emergence of large language models (LLMs) introduces new…

Information Retrieval · Computer Science 2025-05-16 Alejo Lopez-Avila , Jinhua Du

Agents represent one of the most emerging applications of Large Language Models (LLMs) and Generative AI, with their effectiveness hinging on multimodal capabilities to navigate complex user environments. Conversational Health Agents…

Computation and Language · Computer Science 2024-05-09 Mahyar Abbasian , Iman Azimi , Mohammad Feli , Amir M. Rahmani , Ramesh Jain

Recent advancements in large language models (LLMs) have brought significant changes to various domains, especially through LLM-driven autonomous agents. A representative scenario is in software development, where LLM agents demonstrate…

Computation and Language · Computer Science 2024-06-06 Chen Qian , Yufan Dang , Jiahao Li , Wei Liu , Zihao Xie , Yifei Wang , Weize Chen , Cheng Yang , Xin Cong , Xiaoyin Che , Zhiyuan Liu , Maosong Sun

The increasing agentic capabilities of Large Language Models (LLMs) have enabled their deployment in real-world applications, such as cloud services, where customer-assistant interactions exhibit high technical complexity and long-horizon…

Mental health has attracted substantial attention in recent years and LLM can be an effective technology for alleviating this problem owing to its capability in text understanding and dialogue. However, existing research in this domain…

Computation and Language · Computer Science 2024-12-09 Jinpeng Hu , Tengteng Dong , Luo Gang , Hui Ma , Peng Zou , Xiao Sun , Dan Guo , Xun Yang , Meng Wang

Large language models (LLMs) have been a disruptive innovation in recent years, and they play a crucial role in our daily lives due to their ability to understand and generate human-like text. Their capabilities include natural language…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-10-17 Akrit Mudvari , Yuang Jiang , Leandros Tassiulas

This paper argues that large language model-based recommenders can displace today's attention-allocation machinery. LLM-based recommenders would ingest open-web content, infer a user's natural-language goals, and present information that…

Computers and Society · Computer Science 2025-07-03 Seth Lazar , Luke Thorburn , Tian Jin , Luca Belli

Large language models (LLMs) have demonstrated remarkable potential in natural language understanding and generation, making them valuable tools for enhancing conversational interactions. However, LLMs encounter challenges such as lacking…

Human-Computer Interaction · Computer Science 2023-11-10 Guinan Su , Yanwu Yang , Jie Guo
‹ Prev 1 8 9 10 Next ›