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In this work, we present a new dataset and a computational strategy for a digital coach that aims to guide users in practicing the protocols of self-attachment therapy. Our framework augments a rule-based conversational agent with a…

Artificial Intelligence · Computer Science 2024-02-01 Lisa Alazraki , Ali Ghachem , Neophytos Polydorou , Foaad Khosmood , Abbas Edalat

The integration of AI chatbots into educational settings has opened new pathways for transforming teaching and learning, offering enhanced support to both educators and learners. This study investigates the design and application of an AI…

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

The proliferation of assistive chatbots offering efficient, personalized communication has driven widespread over-reliance on them for decision-making, information-seeking and everyday tasks. This dependence was found to have adverse…

Human-Computer Interaction · Computer Science 2025-11-10 Hala Sheta

Large Language Models (LLMs) have significantly enhanced conversational Artificial Intelligence(AI) chatbots; however, domain-specific accuracy and the avoidance of factual inconsistencies remain pressing challenges, particularly for large…

Information Retrieval · Computer Science 2025-09-24 Olalekan K. Akindele , Bhupesh Kumar Mishra , Kenneth Y. Wertheim

A chatbot that converses like a human should be goal-oriented (i.e., be purposeful in conversation), which is beyond language generation. However, existing dialogue systems often heavily rely on cumbersome hand-crafted rules or costly…

Computation and Language · Computer Science 2020-05-27 Jianfeng Liu , Feiyang Pan , Ling Luo

Retrieval-Augmented Generation (RAG) based chatbots are not only useful for information retrieval through questionanswering but also for making complex decisions based on injected private data.we present a survey on how much search time can…

Information Retrieval · Computer Science 2026-01-14 Jinesh Patel , Arpit Malhotra , Ajay Pande , Prateek Caire

This study introduces a novel method that employs tag annotation coupled with the ChatGPT language model to analyze student learning behaviors and generate personalized feedback. Central to this approach is the conversion of complex student…

Artificial Intelligence · Computer Science 2025-01-14 Yizhou Zhou , Mengqiao Zhang , Yuan-Hao Jiang , Xinyu Gao , Naijie Liu , Bo Jiang

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

As artificial intelligence (AI) regulations evolve and the regulatory landscape develops and becomes more complex, ensuring compliance with ethical guidelines and legal frameworks remains a challenge for AI developers. This paper introduces…

Information Retrieval · Computer Science 2025-05-20 Adam Kovari , Yasin Ghafourian , Csaba Hegedus , Belal Abu Naim , Kitti Mezei , Pal Varga , Markus Tauber

One-on-one tutoring is an effective instructional method for enhancing learning, yet its efficacy hinges on tutor competencies. Novice math tutors often prioritize content-specific guidance, neglecting aspects such as social-emotional…

Chat GPT belongs to the category of Generative Pre-trained Transformer (GPT) language models, which have received specialized training to produce text based on natural language inputs. Its purpose is to imitate human-like conversation and…

Human-Computer Interaction · Computer Science 2023-11-03 Wei Zhou

Background: The increasing deployment of Conversational Artificial Intelligence (CAI) in mental health interventions necessitates an evaluation of their efficacy in rectifying cognitive biases and recognizing affect in human-AI…

Computers and Society · Computer Science 2025-02-11 Marcin Rządeczka , Anna Sterna , Julia Stolińska , Paulina Kaczyńska , Marcin Moskalewicz

This study is among the first to develop different prototypes of generative artificial intelligence (GenAI) chatbots powered by GPT-4 to communicate hurricane preparedness information to diverse residents. Drawing from the Computers Are…

Computation and Language · Computer Science 2025-02-04 Xinyan Zhao , Yuan Sun , Wenlin Liu , Chau-Wai Wong

Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…

Human-Computer Interaction · Computer Science 2025-04-22 Jinwen Tang , Songxi Chen , Yi Shang

Higher education instructors often lack timely and pedagogically grounded support, as scalable instructional guidance remains limited and existing tools rely on generic chatbot advice or non-scalable teaching center human-human…

Artificial Intelligence · Computer Science 2026-03-20 Isabel Molnar , Peiyu Li , Si Chen , Sugana Chawla , James Lang , Ronald Metoyer , Ting Hua , Nitesh V. Chawla

Social chatbots have become essential intelligent companions in daily scenarios ranging from emotional support to personal interaction. However, conventional chatbots with passive response mechanisms usually rely on users to initiate or…

Artificial Intelligence · Computer Science 2025-04-30 Zihan Niu , Zheyong Xie , Shaosheng Cao , Chonggang Lu , Zheyu Ye , Tong Xu , Zuozhu Liu , Yan Gao , Jia Chen , Zhe Xu , Yi Wu , Yao Hu

ChatGPT, with its customization features and Voice Mode, has the potential for more engaging and peresonalized ESL (English as a Second Language) education. This study examines the efficacy of customized ChatGPT conversational features in…

Human-Computer Interaction · Computer Science 2026-03-17 Fanfei Meng

Regulatory compliance in the pharmaceutical industry entails navigating through complex and voluminous guidelines, often requiring significant human resources. To address these challenges, our study introduces a chatbot model that utilizes…

Computation and Language · Computer Science 2024-02-07 Jaewoong Kim , Moohong Min

During a psychotherapy session, the counselor typically adopts techniques which are codified along specific dimensions (e.g., 'displays warmth and confidence', or 'attempts to set up collaboration') to facilitate the evaluation of the…

Computation and Language · Computer Science 2021-10-26 Nikolaos Flemotomos , Victor R. Martinez , Zhuohao Chen , Torrey A. Creed , David C. Atkins , Shrikanth Narayanan