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Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Recommender systems can influence human behavior in significant ways, in some cases making people more machine-like. In this sense, recommender systems may be deleterious to notions of human autonomy. Many ethical systems point to respect…

Computers and Society · Computer Science 2020-09-08 Lav R. Varshney

The rationale of this work is based on the current user trust discourse of Artificial Intelligence (AI). We aim to produce novel HCI approaches that use trust as a facilitator for the uptake (or appropriation) of current technologies. We…

Human-Computer Interaction · Computer Science 2024-03-13 Sonia Sousa , Jose Cravino , Paulo Martins , David Lamas

One of the most essential parts of any recommender system is personalization-- how acceptable the recommendations are from the user's perspective. However, in many real-world applications, there are other stakeholders whose needs and…

Information Retrieval · Computer Science 2019-06-05 Himan Abdollahpouri

Conversational recommender systems enable natural language conversations and thus lead to a more engaging and effective recommendation scenario. As the conversations for recommender systems usually contain limited contextual information,…

Computation and Language · Computer Science 2025-08-28 Jie Zou , Cheng Lin , Weikang Guo , Zheng Wang , Jiwei Wei , Yang Yang , Heng Tao Shen

Collaborative filtering recommendation systems provide recommendations to users based on their own past preferences, as well as those of other users who share similar interests. The use of recommendation systems has grown widely in recent…

Cryptography and Security · Computer Science 2020-03-19 Islam Elnabarawy , Wei Jiang , Donald C. Wunsch

Recommender systems usually face the issue of filter bubbles: overrecommending homogeneous items based on user features and historical interactions. Filter bubbles will grow along the feedback loop and inadvertently narrow user interests.…

Information Retrieval · Computer Science 2022-05-02 Wenjie Wang , Fuli Feng , Liqiang Nie , Tat-Seng Chua

Recommender systems (RS), which are widely deployed across high-stakes domains, are susceptible to biases that can cause large-scale societal impacts. Researchers have proposed methods to measure and mitigate such biases - but translating…

Human-Computer Interaction · Computer Science 2026-03-02 Jing Nathan Yan , Emma Harvey , Junxiong Wang , Jeffrey M. Rzeszotarski , Allison Koenecke

Recommender Systems are inevitable to personalize user's experiences on the Internet. They are using different approaches to recommend the Top-K items to users according to their preferences. Nowadays recommender systems have become one of…

Information Retrieval · Computer Science 2021-05-26 Mostafa Khalaji , Chitra Dadkhah , Joobin Gharibshah

Conversational recommender systems have demonstrated great success. They can accurately capture a user's current detailed preference -- through a multi-round interaction cycle -- to effectively guide users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…

Information Retrieval · Computer Science 2023-05-02 Xuhui Ren , Tong Chen , Quoc Viet Hung Nguyen , Lizhen Cui , Zi Huang , Hongzhi Yin

Recommender systems are gaining increasing and critical impacts on human and society since a growing number of users use them for information seeking and decision making. Therefore, it is crucial to address the potential unfairness problems…

Information Retrieval · Computer Science 2021-11-08 Yunqi Li , Hanxiong Chen , Shuyuan Xu , Yingqiang Ge , Yongfeng Zhang

Recommender systems are becoming increasingly central as mediators of information with the potential to profoundly influence societal opinion. While approaches are being developed to ensure these systems are designed in a responsible way,…

Information Retrieval · Computer Science 2022-09-28 Susan Leavy

Research about recommender systems emerges over the last decade and comprises valuable services to increase different companies' revenue. Several approaches exist in handling paper recommender systems. While most existing recommender…

Information Retrieval · Computer Science 2022-03-28 Zahra Zamanzadeh Darban , Mohammad Hadi Valipour

Current LLM-based conversational recommender systems (CRS) primarily optimize recommendation accuracy and user satisfaction. We identify an underexplored vulnerability in which recommendation outputs may negatively impact users by violating…

Computation and Language · Computer Science 2026-03-05 Haochang Hao , Yifan Xu , Xinzhuo Li , Yingqiang Ge , Lu Cheng

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

Recommender systems is set up to address the issue of information overload in traditional information retrieval systems, which is focused on recommending information that is of most interest to users from massive information. Generally,…

Information Retrieval · Computer Science 2026-02-27 Xiaoqing Chen , Zhitao Li , Weike Pan , Zhong Ming

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Interactive intelligent systems, i.e., interactive systems that employ AI technologies, are currently present in many parts of our social, public and political life. An issue reoccurring often in the development of these systems is the…

Human-Computer Interaction · Computer Science 2019-09-17 Maximilian Mackeprang , Claudia Müller-Birn , Maximilian Timo Stauss
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