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Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…

Human-Computer Interaction · Computer Science 2018-12-11 Aaron Springer , Steve Whittaker

Previous work has shown that allowing users to adjust a machine learning (ML) model's predictions can reduce aversion to imperfect algorithmic decisions. However, these results were obtained in situations where users had no information…

Machine Learning · Computer Science 2025-08-06 Lasse Bohlen , Sven Kruschel , Julian Rosenberger , Patrick Zschech , Mathias Kraus

Should firms that apply machine learning algorithms in their decision-making make their algorithms transparent to the users they affect? Despite growing calls for algorithmic transparency, most firms have kept their algorithms opaque,…

Computer Science and Game Theory · Computer Science 2020-08-24 Qiaochu Wang , Yan Huang , Stefanus Jasin , Param Vir Singh

Throughout application domains, we now rely extensively on algorithmic systems to engage with ever-expanding datasets of information. Despite their benefits, these systems are often complex (comprising of many intricate tools, e.g.,…

Computers and Society · Computer Science 2025-10-21 Stefania Ionescu , Robin Forsberg , Elsa Lichtenegger , Salima Jaoua , Kshitijaa Jaglan , Florian Dorfler , Aniko Hannak

Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…

Computers and Society · Computer Science 2020-08-24 Laura Schelenz , Avi Segal , Kobi Gal

Algorithmic decision-making systems are increasingly used throughout the public and private sectors to make important decisions or assist humans in making these decisions with real social consequences. While there has been substantial…

Human-Computer Interaction · Computer Science 2020-01-28 Ruotong Wang , F. Maxwell Harper , Haiyi Zhu

Automated decision systems (ADS) are increasingly used for consequential decision-making. These systems often rely on sophisticated yet opaque machine learning models, which do not allow for understanding how a given decision was arrived…

Artificial Intelligence · Computer Science 2022-05-03 Jakob Schoeffer

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler

The rise of machine learning has brought closer scrutiny to intelligent systems, leading to calls for greater transparency and explainable algorithms. We explore the effects of transparency on user perceptions of a working intelligent…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker

Algorithmic transparency entails exposing system properties to various stakeholders for purposes that include understanding, improving, and contesting predictions. Until now, most research into algorithmic transparency has predominantly…

Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…

Artificial Intelligence · Computer Science 2025-03-11 Md. Tanzib Hosain , Mehedi Hasan Anik , Sadman Rafi , Rana Tabassum , Khaleque Insia , Md. Mehrab Siddiky

The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the…

Machine Learning · Computer Science 2020-02-11 Kacper Sokol , Peter Flach

The rapid growth of data in the recent years has led to the development of complex learning algorithms that are often used to make decisions in real world. While the positive impact of the algorithms has been tremendous, there is a need to…

Machine Learning · Computer Science 2022-01-03 Ankit Kulshrestha , Ilya Safro

As the role of algorithmic systems and processes increases in society, so does the risk of bias, which can result in discrimination against individuals and social groups. Research on algorithmic bias has exploded in recent years,…

The main aim of decision support systems is to find solutions that satisfy user requirements. Often, this leads to predictability of those solutions, in the sense that having the input data and the model, an adversary or enemy can predict…

Discrete Mathematics · Computer Science 2021-01-18 Daniel Karapetyan , Andrew J. Parkes

This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

Human trust in automation plays an essential role in interactions between humans and automation. While a lack of trust can lead to a human's disuse of automation, over-trust can result in a human trusting a faulty autonomous system which…

Human-Computer Interaction · Computer Science 2023-04-17 Kumar Akash , Griffon McMahon , Tahira Reid , Neera Jain

Algorithms have been becoming increasingly relevant for various decision-making processes in the forms of Decision Support Systems or Decision-making systems in areas such as Criminal-Justice systems, Job Application Filtering, Medicine,…

Computers and Society · Computer Science 2023-08-08 Sourabh Zanwar

Governments are increasingly turning to algorithmic risk assessments when making important decisions, such as whether to release criminal defendants before trial. Policymakers assert that providing public servants with algorithmic advice…

Human-Computer Interaction · Computer Science 2021-08-16 Ben Green , Yiling Chen

Fairness and interpretability play an important role in the adoption of decision-making algorithms across many application domains. These requirements are intended to avoid undesirable group differences and to alleviate concerns related to…

Econometrics · Economics 2025-09-16 Nora Bearth , Michael Lechner , Jana Mareckova , Fabian Muny
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