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This paper presents the ArBanking77, a large Arabic dataset for intent detection in the banking domain. Our dataset was arabized and localized from the original English Banking77 dataset, which consists of 13,083 queries to ArBanking77…
Intention recognition is an important step to facilitate collaboration among multiple agents. Existing work mainly focuses on intention recognition in a single-agent setting and uses a descriptive model, e.g. Bayesian networks, in the…
Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However,…
This paper addresses the challenges posed by the unstructured nature and high-dimensional semantic complexity of electronic health record texts. A deep learning method based on attention mechanisms is proposed to achieve unified modeling…
New Intent Discovery (NID) aims at detecting known and previously undefined categories of user intent by utilizing limited labeled and massive unlabeled data. Most prior works often operate under the unrealistic assumption that the…
Discovering new intents is of great significance to establishing Bootstrapped Task-Oriented Dialogue System. Most existing methods either lack the ability to transfer prior knowledge in the known intent data or fall into the dilemma of…
In this paper, we introduce Auto-Intent, a method to adapt a pre-trained large language model (LLM) as an agent for a target domain without direct fine-tuning, where we empirically focus on web navigation tasks. Our approach first discovers…
In intent detection tasks, leveraging meaningful semantic information from intent labels can be particularly beneficial for few-shot scenarios. However, existing few-shot intent detection methods either ignore the intent labels, (e.g.…
Intent detection and slot filling are two main tasks for building a spoken language understanding(SLU) system. Multiple deep learning based models have demonstrated good results on these tasks . The most effective algorithms are based on…
Conventional Intent Detection (ID) models are usually trained offline, which relies on a fixed dataset and a predefined set of intent classes. However, in real-world applications, online systems usually involve continually emerging new user…
In this report, we provide a comparative analysis of different techniques for user intent classification towards the task of app recommendation. We analyse the performance of different models and architectures for multi-label classification…
Modern task-oriented dialog systems need to reliably understand users' intents. Intent detection is most challenging when moving to new domains or new languages, since there is little annotated data. To address this challenge, we present a…
The increasing proliferation of IoT devices and AI applications has created a demand for scalable and efficient computing solutions, particularly for applications requiring real-time processing. The compute continuum integrates edge and…
Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…
Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot…
Intent detection aims to identify user intents from natural language inputs, where supervised methods rely heavily on labeled in-domain (IND) data and struggle with out-of-domain (OOD) intents, limiting their practical applicability.…
Multi-intent spoken language understanding (SLU) involves two tasks: multiple intent detection and slot filling, which jointly handle utterances containing more than one intent. Owing to this characteristic, which closely reflects…
Multimodal intent recognition is a significant task for understanding human language in real-world multimodal scenes. Most existing intent recognition methods have limitations in leveraging the multimodal information due to the restrictions…
Multi-intent detection papers usually ask whether a model can recover multiple intents from one utterance. We ask a harder and, for deployment, more useful question: can it recover new combinations of familiar intents? Existing benchmarks…
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…