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Intent discovery is the task of inferring latent intents from a set of unlabeled utterances, and is a useful step towards the efficient creation of new conversational agents. We show that recent competitive methods in intent discovery can…
Multi-label classification plays a momentous role in perceiving intricate contents of an aerial image and triggers several related studies over the last years. However, most of them deploy few efforts in exploiting label relations, while…
Self-attention networks (SAN) have shown promising performance in various Natural Language Processing (NLP) scenarios, especially in machine translation. One of the main points of SANs is the strength of capturing long-range and multi-scale…
Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…
In this paper, we propose a multi-label classification framework to detect multiple speaking styles in a speech sample. Unlike previous studies that have primarily focused on identifying a single target style, our framework effectively…
Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…
New intent discovery (NID) seeks to recognize both new and known intents from unlabeled user utterances, which finds prevalent use in practical dialogue systems. Existing works towards NID mainly adopt a cascaded architecture, wherein the…
Accurately predicting the intent of customer support requests is vital for efficient support systems, enabling agents to quickly understand messages and prioritize responses accordingly. While different approaches exist for intent…
Query intent classification, which aims at assisting customers to find desired products, has become an essential component of the e-commerce search. Existing query intent classification models either design more exquisite models to enhance…
Recent graph-based models for multi-intent SLU have obtained promising results through modeling the guidance from the prediction of intents to the decoding of slot filling. However, existing methods (1) only model the unidirectional…
Large language models (LLMs) have showcased remarkable capabilities in conversational AI, enabling open-domain responses in chat-bots, as well as advanced processing of conversations like summarization, intent classification, and insights…
If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…
The integration of Machine Learning and Artificial Intelligence (ML/AI) into fifth-generation (5G) networks has made evident the limitations of network intelligence with ever-increasing, strenuous requirements for current and…
Open intent classification is a practical yet challenging task in dialogue systems. Its objective is to accurately classify samples of known intents while at the same time detecting those of open (unknown) intents. Existing methods usually…
Stance detection, which aims to identify public opinion towards specific targets using social media data, is an important yet challenging task. With the proliferation of diverse multimodal social media content including text, and images…
Recognizing speaker intent in long audio dialogues among speakers has a wide range of applications, but is a non-trivial AI task due to complex inter-dependencies in speaker utterances and scarce annotated data. To address these challenges,…
Accurate multi-turn intent classification is essential for advancing conversational AI systems. However, challenges such as the scarcity of comprehensive datasets and the complexity of contextual dependencies across dialogue turns hinder…
The focus of this work is to investigate unsupervised approaches to overcome quintessential challenges in designing task-oriented dialog schema: assigning intent labels to each dialog turn (intent clustering) and generating a set of intents…
Multiple intent detection and slot filling are two fundamental and crucial tasks in spoken language understanding. Motivated by the fact that the two tasks are closely related, joint models that can detect intents and extract slots…
In Multi-Label Text Classification (MLTC), one sample can belong to more than one class. It is observed that most MLTC tasks, there are dependencies or correlations among labels. Existing methods tend to ignore the relationship among…