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This study investigates how the Big Five personality traits influence decision-making processes in AI agents within public spaces. Using AgentVerse framework and GPT-3.5-turbo, we simulated interactions among 10 AI agents, each embodying…

Human-Computer Interaction · Computer Science 2025-03-21 Mingjun Ren , Wentao Xu

Chatbots have garnered interest as conversational interfaces for a variety of tasks. While general design guidelines exist for chatbot interfaces, little work explores analytical chatbots that support conversing with data. We explore…

Human-Computer Interaction · Computer Science 2022-03-17 Vidya Setlur , Melanie Tory

This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…

Human-Computer Interaction · Computer Science 2025-03-24 Birger Moell

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Hundreds of millions of people now regularly interact with large language models via chatbots. Model developers are eager to acquire new sources of high-quality training data as they race to improve model capabilities and win market share.…

Computers and Society · Computer Science 2025-09-09 Jennifer King , Kevin Klyman , Emily Capstick , Tiffany Saade , Victoria Hsieh

Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…

This study presents a unique framework that applies and extends Solove (2006)'s taxonomy to address privacy concerns in interactions with text-based AI chatbots. As chatbot prevalence grows, concerns about user privacy have heightened.…

Human-Computer Interaction · Computer Science 2024-02-16 Ece Gumusel , Kyrie Zhixuan Zhou , Madelyn Rose Sanfilippo

We study the problem of personalization in large language models (LLMs). Prior work predominantly represents user preferences as implicit, model-specific vectors or parameters, yielding opaque ``black-box'' profiles that are difficult to…

Computation and Language · Computer Science 2026-01-09 Yuting Liu , Jian Guan , Jia-Nan Li , Wei Wu , Jiang-Ming Yang , Jianzhe Zhao , Guibing Guo

Sensitive information, such as knowledge about an individual's personality, can be can be misused to influence behavior (e.g., via personalized messaging). To assess to what extent an individual's personality can be inferred from user…

Computation and Language · Computer Science 2026-05-05 Derya Cögendez , Verena Zimmermann , Noé Zufferey

Partner selection is crucial for cooperation and hinges on communication. As artificial agents, especially those powered by large language models (LLMs), become more autonomous, intelligent, and persuasive, they compete with humans for…

Human-Computer Interaction · Computer Science 2025-07-21 Yaomin Jiang , Levin Brinkmann , Anne-Marie Nussberger , Ivan Soraperra , Jean-François Bonnefon , Iyad Rahwan

Prior research indicates that users prefer assistive technologies whose personalities align with their own. This has sparked interest in automatic personality perception (APP), which aims to predict an individual's perceived personality…

Audio and Speech Processing · Electrical Eng. & Systems 2025-07-28 Alice Zhang , Skanda Muralidhar , Daniel Gatica-Perez , Mathew Magimai-Doss

User ratings play a significant role in spoken dialogue systems. Typically, such ratings tend to be averaged across all users and then utilized as feedback to improve the system or personalize its behavior. While this method can be useful…

Computation and Language · Computer Science 2022-06-02 Alexandros Papangelis , Nicole Chartier , Pankaj Rajan , Julia Hirschberg , Dilek Hakkani-Tur

Recently, research into chatbots (also known as conversational agents, AI agents, voice assistants), which are computer applications using artificial intelligence to mimic human-like conversation, has grown sharply. Despite this growth,…

Computers and Society · Computer Science 2025-07-08 Celeste Campos-Castillo , Xuan Kang , Linnea I. Laestadius

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

Human-Computer Interaction · Computer Science 2021-10-29 Roxana Girju

Persona can function as the prior knowledge for maintaining the consistency of dialogue systems. Most of previous studies adopted the self persona in dialogue whose response was about to be selected from a set of candidates or directly…

Computation and Language · Computer Science 2021-05-24 Jia-Chen Gu , Hui Liu , Zhen-Hua Ling , Quan Liu , Zhigang Chen , Xiaodan Zhu

Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…

Human-Computer Interaction · Computer Science 2025-12-02 Soubhik Barari , Jarret Angbazo , Natalie Wang , Leah M. Christian , Elizabeth Dean , Zoe Slowinski , Brandon Sepulvado

Providing the best customer experience is one of the primary concerns for the firms that are based online. The advancement of machine learning is revolutionising the company's attitude towards the client through improving the service…

Computation and Language · Computer Science 2022-07-22 Rejwan Bin Sulaiman

We report on experiences with implementing conversational agents in the recruitment domain based on a machine learning (ML) system. Recruitment chatbots mediate communication between job-seekers and recruiters by exposing ML data to…

Artificial Intelligence · Computer Science 2019-05-18 Kit Kuksenok , Nina Praß

What makes an interaction with the LLM more preferable for the user? While it is intuitive to assume that information accuracy in the LLM's responses would be one of the influential variables, recent studies have found that inaccurate LLM's…

Computation and Language · Computer Science 2025-04-25 Rendi Chevi , Kentaro Inui , Thamar Solorio , Alham Fikri Aji
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