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Related papers: Beyond-RAG: Question Identification and Answer Gen…

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Large Language Models (LLMs) have shown versatility in various Natural Language Processing (NLP) tasks, including their potential as effective question-answering systems. However, to provide precise and relevant information in response to…

Computation and Language · Computer Science 2024-09-09 Sriram Veturi , Saurabh Vaichal , Reshma Lal Jagadheesh , Nafis Irtiza Tripto , Nian Yan

Retrieval-augmented generation (RAG) is a popular technique for using large language models (LLMs) to build customer-support, question-answering solutions. In this paper, we share our team's practical experience building and maintaining…

Information Retrieval · Computer Science 2024-10-18 Sarah Packowski , Inge Halilovic , Jenifer Schlotfeldt , Trish Smith

Large Language Models (LLMs) have advanced artificial intelligence by enabling human-like text generation and natural language understanding. However, their reliance on static training data limits their ability to respond to dynamic,…

Artificial Intelligence · Computer Science 2026-04-02 Aditi Singh , Abul Ehtesham , Saket Kumar , Tala Talaei Khoei , Athanasios V. Vasilakos

Retrieval-Augmented Generation (RAG) enables large language models (LLMs) to access external knowledge sources, but the effectiveness of RAG relies on the coordination between the retriever and the generator. Since these components are…

Computation and Language · Computer Science 2025-09-24 Junlin Wang , Zehao Wu , Shaowei Lu , Yanlan Li , Xinghao Huang

Retrieval Augmented Generation (RAG) enables Large Language Models (LLMs) to generalize to new information by decoupling reasoning capabilities from static knowledge bases. Traditional RAG enhancements have explored vertical…

Software Engineering · Computer Science 2025-04-30 Michael Iannelli , Sneha Kuchipudi , Vera Dvorak

Developers spend much time finding information that is relevant to their questions. Stack Overflow has been the leading resource, and with the advent of Large Language Models (LLMs), generative models such as ChatGPT are used frequently.…

Artificial Intelligence · Computer Science 2024-06-21 Davit Abrahamyan , Fatemeh H. Fard

Retrieval-Augmented Generation (RAG) enhances Large Language Models (LLMs) by integrating them with an external knowledge base to improve the answer relevance and accuracy. In real-world scenarios, beyond pure text, a substantial amount of…

Computation and Language · Computer Science 2025-10-07 Jiaru Zou , Dongqi Fu , Sirui Chen , Xinrui He , Zihao Li , Yada Zhu , Jiawei Han , Jingrui He

Risk and Quality (R&Q) assurance in highly regulated industries requires constant navigation of complex regulatory frameworks, with employees handling numerous daily queries demanding accurate policy interpretation. Traditional methods…

Retrieval Augmented Generation (RAG) has become prevalent in question-answering (QA) tasks due to its ability of utilizing search engine to enhance the quality of long-form question-answering (LFQA). Despite the emergence of various open…

Computation and Language · Computer Science 2024-07-02 Tianchi Cai , Zhiwen Tan , Xierui Song , Tao Sun , Jiyan Jiang , Yunqi Xu , Yinger Zhang , Jinjie Gu

Recent advances in large language models (LLMs) provide new opportunities for context understanding in virtual reality (VR). However, VR contexts are often highly localized and personalized, limiting the effectiveness of general-purpose…

Information Retrieval · Computer Science 2025-04-15 Shiyi Ding , Ying Chen

There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on…

Computation and Language · Computer Science 2024-06-06 Nick Alonso , Tomás Figliolia , Anthony Ndirango , Beren Millidge

Retrieval-Augmented Generation (RAG) aims to generate more reliable and accurate responses, by augmenting large language models (LLMs) with the external vast and dynamic knowledge. Most previous work focuses on using RAG for single-round…

Artificial Intelligence · Computer Science 2024-03-28 Linhao Ye , Zhikai Lei , Jianghao Yin , Qin Chen , Jie Zhou , Liang He

The utilization of conversational AI systems by leveraging Retrieval Augmented Generation (RAG) techniques to solve customer problems has been on the rise with the rapid progress of Large Language Models (LLMs). However, the absence of a…

Computation and Language · Computer Science 2025-10-10 Md Tahmid Rahman Laskar , Julien Bouvier Tremblay , Xue-Yong Fu , Cheng Chen , Shashi Bhushan TN

Large Language Models (LLMs) struggle with generating reliable outputs due to outdated knowledge and hallucinations. Retrieval-Augmented Generation (RAG) models address this by enhancing LLMs with external knowledge, but often fail to…

Information Retrieval · Computer Science 2026-01-16 Saber Zerhoudi , Michael Granitzer

Retrieval-Augmented Generation (RAG) lifts the factuality of Large Language Models (LLMs) by injecting external knowledge, yet it falls short on problems that demand multi-step inference; conversely, purely reasoning-oriented approaches…

Large Language Models (LLMs) are becoming essential tools for various natural language processing tasks but often suffer from generating outdated or incorrect information. Retrieval-Augmented Generation (RAG) addresses this issue by…

In customer service technical support, swiftly and accurately retrieving relevant past issues is critical for efficiently resolving customer inquiries. The conventional retrieval methods in retrieval-augmented generation (RAG) for large…

Information Retrieval · Computer Science 2024-05-07 Zhentao Xu , Mark Jerome Cruz , Matthew Guevara , Tie Wang , Manasi Deshpande , Xiaofeng Wang , Zheng Li

Large Language Models (LLMs) exhibit remarkable capabilities but are prone to generating inaccurate or hallucinatory responses. This limitation stems from their reliance on vast pretraining datasets, making them susceptible to errors in…

Computation and Language · Computer Science 2024-04-02 Chi-Min Chan , Chunpu Xu , Ruibin Yuan , Hongyin Luo , Wei Xue , Yike Guo , Jie Fu

Adaptive retrieval-augmented generation (ARAG) aims to dynamically determine the necessity of retrieval for queries instead of retrieving indiscriminately to enhance the efficiency and relevance of the sourced information. However, previous…

Computation and Language · Computer Science 2024-06-06 Zihan Zhang , Meng Fang , Ling Chen

Large language models (LLMs) often generate outdated or inaccurate information based on static training datasets. Retrieval-augmented generation (RAG) mitigates this by integrating outside data sources. While previous RAG systems used…

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