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Introduction: The use of chatbots is becoming increasingly important across various aspects of daily life. However, the privacy concerns associated with these communications have not yet been thoroughly addressed. The aim of this study was…

Human-Computer Interaction · Computer Science 2025-08-12 Julia Ive , Vishal Yadav , Mariia Ignashina , Matthew Rand , Paulina Bondaronek

This study presents a unique framework that applies and extends Solove (2006)'s taxonomy to address privacy concerns in interactions with text-based AI chatbots. As chatbot prevalence grows, concerns about user privacy have heightened.…

Human-Computer Interaction · Computer Science 2024-02-16 Ece Gumusel , Kyrie Zhixuan Zhou , Madelyn Rose Sanfilippo

As Conversational Artificial Intelligence (AI) becomes more integrated into everyday life, AI-powered chatbot mobile applications are increasingly adopted across industries, particularly in the healthcare domain. These chatbots offer…

Human-Computer Interaction · Computer Science 2025-09-19 Ramazan Yener , Guan-Hung Chen , Ece Gumusel , Masooda Bashir

AI chatbots are widely used by children and teens today, but they pose significant risks to youth's privacy and safety due to both increasingly personal conversations and potential exposure to unsafe content. While children under 13 are…

Human-Computer Interaction · Computer Science 2026-02-12 Olivia Figueira , Pranathi Chamarthi , Tu Le , Athina Markopoulou

AI chatbots are becoming a primary interface for seeking information. As their popularity grows, chatbot providers are starting to deploy advertising and analytics. Despite this, tracking on AI chatbots has not been systematically studied.…

Cryptography and Security · Computer Science 2026-05-14 Muhammad Jazlan , Ethan Wang , Yash Vekaria , Zubair Shafiq

Through advances in their conversational abilities, chatbots have started to request and process an increasing variety of sensitive personal information. The accurate disclosure of sensitive information is essential where it is used to…

Computers and Society · Computer Science 2021-07-09 Rahime Belen Saglam , Jason R. C. Nurse , Duncan Hodges

Individuals are increasingly relying on large language model (LLM)-enabled conversational agents for emotional support. While prior research has examined privacy and security issues in chatbots specifically designed for mental health…

Computers and Society · Computer Science 2025-07-16 Jabari Kwesi , Jiaxun Cao , Riya Manchanda , Pardis Emami-Naeini

As artificial intelligence technology continues to advance, chatbots are becoming increasingly powerful. Among them, ChatGPT, launched by OpenAI, has garnered widespread attention globally due to its powerful natural language processing…

Cryptography and Security · Computer Science 2026-02-03 Yushan Xiang , Zhongwen Li , Xiaoqi Li

Users often wish to participate in online groups anonymously, but misbehaving users may abuse this anonymity to spam or disrupt the group. Messaging protocols such as Mix-nets and DC-nets leave online groups vulnerable to denial-of-service…

Cryptography and Security · Computer Science 2010-04-20 Henry Corrigan-Gibbs , Bryan Ford

As ChatGPT and other Large Language Model (LLM)-based AI chatbots become increasingly integrated into individuals' daily lives, important research questions arise. What concerns and risks do these systems pose for individual users? What…

Computers and Society · Computer Science 2025-08-15 Chengen Wang , Murat Kantarcioglu

AI chatbots designed as emotional companions blur the boundaries between interpersonal intimacy and institutional software, creating a complex, multi-dimensional privacy environment. Drawing on Communication Privacy Management theory and…

Cryptography and Security · Computer Science 2026-01-19 Hsuen-Chi Chiu , Jeremy Foote

Bots, in recent times, have posed a major threat to enterprise networks. With the distributed nature of the way in which botnets operate, the problems faced by enterprises have become acute. A bot is a program that operates as an agent for…

Cryptography and Security · Computer Science 2012-07-03 Manoj Rameshchandra Thakur

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…

Conversational agents (CAs) (e.g., chatbots) are increasingly used in settings where users disclose sensitive information, raising significant privacy concerns. Because privacy judgments are highly contextual, supporting users to engage in…

Human-Computer Interaction · Computer Science 2026-01-27 Mohammad Hadi Nezhad , Francisco Enrique Vicente Castro , Ivon Arroyo

Chatbots are mainly data-driven and usually based on utterances that might be sensitive. However, training deep learning models on shared data can violate user privacy. Such issues have commonly existed in chatbots since their inception. In…

Computation and Language · Computer Science 2023-04-07 Addi Ait-Mlouk , Sadi Alawadi , Salman Toor , Andreas Hellander

Popular large language model (LLM) chatbots such as ChatGPT and Claude require users to create an account with an email or a phone number before allowing full access to their services. This practice ties users' personally identifiable…

Cryptography and Security · Computer Science 2025-06-12 Dzung Pham , Jade Sheffey , Chau Minh Pham , Amir Houmansadr

Advancements in artificial intelligence (AI), speech recognition systems (ASR), and machine learning have enabled the development of intelligent computer programs called chatbots. Many chatbots have been proposed to provide different…

Cryptography and Security · Computer Science 2020-12-03 Sofian Hamad , Taoufik Yeferny

The rise of Artificial Intelligence (AI) has impacted the development of mobile health (mHealth) apps, most notably with the advent of AI-based chatbots used as ubiquitous ``companions'' for various services, from fitness to mental health…

Cryptography and Security · Computer Science 2025-11-18 Samuel Wairimu , Leonardo Horn Iwaya

LLM-driven chatbots like ChatGPT have created large volumes of conversational data, but little is known about how user privacy expectations are evolving with this technology. We conduct a survey experiment with 300 US ChatGPT users to…

Measuring personal disclosures made in human-chatbot interactions can provide a better understanding of users' AI literacy and facilitate privacy research for large language models (LLMs). We run an extensive, fine-grained analysis on the…

Computation and Language · Computer Science 2024-07-23 Niloofar Mireshghallah , Maria Antoniak , Yash More , Yejin Choi , Golnoosh Farnadi
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