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Dialogue segmentation is a crucial task for dialogue systems allowing a better understanding of conversational texts. Despite recent progress in unsupervised dialogue segmentation methods, their performances are limited by the lack of…
Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented…
Previous work on spoken language understanding (SLU) mainly focuses on single-intent settings, where each input utterance merely contains one user intent. This configuration significantly limits the surface form of user utterances and the…
We present a method that reduces, by an order of magnitude, the time and memory needed to train multi-task vision-language robotic diffusion policies. This improvement arises from a previously underexplored distinction between action…
User queries for a real-world dialog system may sometimes fall outside the scope of the system's capabilities, but appropriate system responses will enable smooth processing throughout the human-computer interaction. This paper is concerned…
In this paper, we design novel interactive deep learning methods to improve semantic interactions in visual analytics applications. The ability of semantic interaction to infer analysts' precise intents during sensemaking is dependent on…
The recently proposed audio-visual scene-aware dialog task paves the way to a more data-driven way of learning virtual assistants, smart speakers and car navigation systems. However, very little is known to date about how to effectively…
This paper proposes a user semantic intent modeling algorithm based on Capsule Networks to address the problem of insufficient accuracy in intent recognition for human-computer interaction. The method represents semantic features in input…
Semantic communication focuses on transmitting task-relevant semantic information, aiming for intent-oriented communication. While existing systems improve efficiency by extracting key semantics, they still fail to deeply understand and…
Few-shot Intent Detection is challenging due to the scarcity of available annotated utterances. Although recent works demonstrate that multi-level matching plays an important role in transferring learned knowledge from seen training classes…
Several recent studies on dyadic human-human interactions have been done on conversations without specific business objectives. However, many companies might benefit from studies dedicated to more precise environments such as after sales…
Intent classification (IC) plays an important role in task-oriented dialogue systems. However, IC models often generalize poorly when training without sufficient annotated examples for each user intent. We propose a novel pre-training…
Reliable slot and intent detection (SID) is crucial in natural language understanding for applications like digital assistants. Encoder-only transformer models fine-tuned on high-resource languages generally perform well on SID. However,…
Intent, a critical cognitive notion and mental state, is ubiquitous in human communication and problem-solving. Accurately understanding the underlying intent behind questions is imperative to reasoning towards correct answers. However,…
Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…
In this paper, we provide an extensive analysis of multi-label intent classification using Large Language Models (LLMs) that are open-source, publicly available, and can be run in consumer hardware. We use the MultiWOZ 2.1 dataset, a…
Intent detection with semantically similar fine-grained intents is a challenging task. To address it, we reformulate intent detection as a question-answering retrieval task by treating utterances and intent names as questions and answers.…
Deep neural language models have set new breakthroughs in many tasks of Natural Language Processing (NLP). Recent work has shown that deep transformer language models (pretrained on large amounts of texts) can achieve high levels of…
Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…
Document interpretation and dialog understanding are the two major challenges for conversational machine reading. In this work, we propose Discern, a discourse-aware entailment reasoning network to strengthen the connection and enhance the…