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Interaction between learner and feedback-giver has come into focus recently for post-training of Large Language Models (LLMs), through the use of reward models that judge the appropriateness of a model's response. In this paper, we…

Workshop courses designed to foster creativity are gaining popularity. However, even experienced faculty teams find it challenging to realize a holistic evaluation that accommodates diverse perspectives. Adequate deliberation is essential…

Computers and Society · Computer Science 2025-07-04 Toru Ishida , Tongxi Liu , Hailong Wang , William K. Cheunga

The rise of Large Language Models (LLMs) has sparked interest in their application to sequential recommendation tasks as they can provide supportive item information. However, due to the inherent complexities of sequential recommendation,…

Information Retrieval · Computer Science 2023-12-19 Yu Wang , Zhiwei Liu , Jianguo Zhang , Weiran Yao , Shelby Heinecke , Philip S. Yu

People have long hoped for a conversational system that can assist in real-life situations, and recent progress on large language models (LLMs) is bringing this idea closer to reality. While LLMs are often impressive in performance, their…

Computation and Language · Computer Science 2025-02-06 Linkai Peng , Baorian Nuchged , Yingming Gao

This research investigates the application of Large Language Models (LLMs) to augment conversational agents in process mining, aiming to tackle its inherent complexity and diverse skill requirements. While LLM advancements present novel…

Artificial Intelligence · Computer Science 2023-07-20 Urszula Jessen , Michal Sroka , Dirk Fahland

Despite growing awareness of ethical challenges in software development, practitioners still lack structured tools that help them critically engage with the lived experiences of marginalized users. This paper presents PerspectiveCoach, a…

Software Engineering · Computer Science 2026-01-07 Lauren Olson , Emitzá Guzmán , Florian Kunneman

With the rapid improvement of LLMs' coding capabilities, the bottleneck of LLM-based automated software development is shifting from generating correct code to eliciting users' requirements. Despite growing interest, the interview…

Software Engineering · Computer Science 2026-02-23 Dongming Jin , Zhi Jin , Zheng Fang , Linyu Li , XiaoTian Yang , Yuanpeng He , Xiaohong Chen

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

The assessment of advanced generative large language models (LLMs) poses a significant challenge, given their heightened complexity in recent developments. Furthermore, evaluating the performance of LLM-based applications in various…

Computation and Language · Computer Science 2023-11-17 Ken E. Friedl , Abbas Goher Khan , Soumya Ranjan Sahoo , Md Rashad Al Hasan Rony , Jana Germies , Christian Süß

Tool learning aims to enhance and expand large language models' (LLMs) capabilities with external tools, which has gained significant attention recently. Current methods have shown that LLMs can effectively handle a certain amount of tools…

Computation and Language · Computer Science 2024-10-01 Qiancheng Xu , Yongqi Li , Heming Xia , Wenjie Li

The application scope of large language models (LLMs) is increasingly expanding. In practical use, users might provide feedback based on the model's output, hoping for a responsive model that can complete responses according to their…

Computation and Language · Computer Science 2024-07-25 Jianhao Yan , Yun Luo , Yue Zhang

Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…

Computation and Language · Computer Science 2024-05-06 Nikhita Vedula , Oleg Rokhlenko , Shervin Malmasi

Group conversations are valuable for second language (L2) learners as they provide opportunities to practice listening and speaking, exercise complex turn-taking skills, and experience group social dynamics in a target language. However,…

Human-Computer Interaction · Computer Science 2025-06-02 Jad Bendarkawi , Ashley Ponce , Sean Mata , Aminah Aliu , Yuhan Liu , Lei Zhang , Amna Liaqat , Varun Nagaraj Rao , Andrés Monroy-Hernández

Self-reflection for Large Language Models (LLMs) has gained significant attention. Existing approaches involve models iterating and improving their previous responses based on LLMs' internal reflection ability or external feedback. However,…

Computation and Language · Computer Science 2025-03-04 Liping Liu , Chunhong Zhang , Likang Wu , Chuang Zhao , Zheng Hu , Ming He , Jianping Fan

To improve user engagement during conversations with dialogue systems, we must improve individual dialogue responses and dialogue impressions such as consistency, personality, and empathy throughout the entire dialogue. While such dialogue…

Computation and Language · Computer Science 2025-01-28 Kai Yoshida , Masahiro Mizukami , Seiya Kawano , Canasai Kruengkrai , Hiroaki Sugiyama , Koichiro Yoshino

The use of large language models (LLMs) in natural language processing (NLP) tasks is rapidly increasing, leading to changes in how researchers approach problems in the field. To fully utilize these models' abilities, a better understanding…

Computation and Language · Computer Science 2023-11-07 Bishal Santra , Sakya Basak , Abhinandan De , Manish Gupta , Pawan Goyal

Humans follow criteria when they execute tasks, and these criteria are directly used to assess the quality of task completion. Therefore, having models learn to use criteria to provide feedback can help humans or models to perform tasks…

Computation and Language · Computer Science 2024-06-05 Weizhe Yuan , Pengfei Liu , Matthias Gallé

Large Language Models (LLMs) have made progress in various real-world tasks, which stimulates requirements for the evaluation of LLMs. Existing LLM evaluation methods are mainly supervised signal-based which depends on static datasets and…

Computation and Language · Computer Science 2023-09-11 Jiatong Li , Rui Li , Qi Liu

Task-oriented dialog systems have been applied in various tasks, such as automated personal assistants, customer service providers and tutors. These systems work well when users have clear and explicit intentions that are well-aligned to…

Computation and Language · Computer Science 2018-01-09 Zhou Yu , Alan W Black , Alexander I. Rudnicky

The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools,…

Artificial Intelligence · Computer Science 2026-03-06 Hunter McNichols , Fareya Ikram , Andrew Lan