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Timely classification of humanitarian information from social media is critical for effective disaster response. However, deploying large language models (LLMs) for this task faces challenges in resource-constrained emergency settings. This…
The shared real-time information about natural disasters on social media platforms like Twitter and Facebook plays a critical role in informing volunteers, emergency managers, and response organizations. However, supervised learning models…
Time-critical analysis of social media streams is important for humanitarian organizations for planing rapid response during disasters. The \textit{crisis informatics} research community has developed several techniques and systems for…
During crises, social media serves as a crucial coordination tool, but the vast influx of posts--from "actionable" requests and offers to generic content like emotional support, behavioural guidance, or outdated information--complicates…
It is a challenging and complex task to acquire information from different regions of a disaster-affected area in a timely fashion. The extensive spread and reach of social media and networks allow people to share information in real-time.…
The widespread use of microblogging platforms like X (formerly Twitter) during disasters provides real-time information to governments and response authorities. However, the data from these platforms is often noisy, requiring automated…
In the field of crisis/disaster informatics, social media is increasingly being used for improving situational awareness to inform response and relief efforts. Efficient and accurate text classification tools have been a focal area of…
The role of social media, in particular microblogging platforms such as Twitter, as a conduit for actionable and tactical information during disasters is increasingly acknowledged. However, time-critical analysis of big crisis data on…
Very large language models (LLMs) perform extremely well on a spectrum of NLP tasks in a zero-shot setting. However, little is known about their performance on human-level NLP problems which rely on understanding psychological concepts,…
Early detection of depression from online social media posts holds promise for providing timely mental health interventions. In this work, we present a high-quality, expert-annotated dataset of 1,017 social media posts labeled with…
Social media plays a significant role in disaster management by providing valuable data about affected people, donations and help requests. Recent studies highlight the need to filter information on social media into fine-grained content…
Social media such as tweets are emerging as platforms contributing to situational awareness during disasters. Information shared on Twitter by both affected population (e.g., requesting assistance, warning) and those outside the impact zone…
Online social microblogging platforms including Twitter are increasingly used for aiding relief operations during disaster events. During most of the calamities that can be natural disasters or even armed attacks, non-governmental…
Large language models (LLMs) have demonstrated remarkable success in NLP tasks. However, there is a paucity of studies that attempt to evaluate their performances on social media-based health-related natural language processing tasks, which…
Natural disasters often result in a surge of social media activity, including requests for assistance, offers of help, sentiments, and general updates. To enable humanitarian organizations to respond more efficiently, we propose a…
Research shows that exposure to suicide-related news media content is associated with suicide rates, with some content characteristics likely having harmful and others potentially protective effects. Although good evidence exists for a few…
Information from social media can provide essential information for emergency response during natural disasters in near real-time. However, it is difficult to identify the disaster-related posts among the large amounts of unstructured data…
The first objective towards the effective use of microblogging services such as Twitter for situational awareness during the emerging disasters is discovery of the disaster-related postings. Given the wide range of possible disasters, using…
During a disaster event, images shared on social media helps crisis managers gain situational awareness and assess incurred damages, among other response tasks. Recent advances in computer vision and deep neural networks have enabled the…
Social media sources can provide crucial information in crisis situations, but discovering relevant messages is not trivial. Methods have so far focused on universal detection models for all kinds of crises or for certain crisis types (e.g.…