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During natural or man-made disasters, humanitarian response organizations look for useful information to support their decision-making processes. Social media platforms such as Twitter have been considered as a vital source of useful…

Computation and Language · Computer Science 2016-10-06 Dat Tien Nguyen , Shafiq Joty , Muhammad Imran , Hassan Sajjad , Prasenjit Mitra

Generative AI offers a simple, prompt-based alternative to fine-tuning smaller BERT-style LLMs for text classification tasks. This promises to eliminate the need for manually labeled training data and task-specific model training. However,…

Computation and Language · Computer Science 2024-08-19 Martin Juan José Bucher , Marco Martini

Images shared on social media help crisis managers gain situational awareness and assess incurred damages, among other response tasks. As the volume and velocity of such content are typically high, real-time image classification has become…

Computer Vision and Pattern Recognition · Computer Science 2021-07-20 Firoj Alam , Tanvirul Alam , Muhammad Imran , Ferda Ofli

Social media has quickly grown into an essential tool for people to communicate and express their needs during crisis events. Prior work in analyzing social media data for crisis management has focused primarily on automatically identifying…

Social and Information Networks · Computer Science 2020-07-24 Swati Padhee , Tanay Kumar Saha , Joel Tetreault , Alejandro Jaimes

Social media data has emerged as a useful source of timely information about real-world crisis events. One of the main tasks related to the use of social media for disaster management is the automatic identification of crisis-related…

Computation and Language · Computer Science 2022-11-01 Cinthia Sánchez , Hernan Sarmiento , Andres Abeliuk , Jorge Pérez , Barbara Poblete

Social media is often utilized as a lifeline for communication during natural disasters. Traditionally, natural disaster tweets are filtered from the Twitter stream using the name of the natural disaster and the filtered tweets are sent for…

Computation and Language · Computer Science 2022-07-12 Ramya Tekumalla , Juan M. Banda

Twitter and other social media platforms have become vital sources of real time information during disasters and public safety emergencies. Automatically classifying disaster related tweets can help emergency services respond faster and…

Computation and Language · Computer Science 2026-03-16 Sharif Noor Zisad , N. M. Istiak Chowdhury , Ragib Hasan

Tradition tweet classification models for crisis response focus on convolutional layers and domain-specific word embeddings. In this paper, we study the application of different neural networks with general-purpose and domain-specific word…

Computation and Language · Computer Science 2019-03-27 Reem ALRashdi , Simon O'Keefe

Retrained large language models (LLMs) have become extensively used across various sub-disciplines of natural language processing (NLP). In NLP, text classification problems have garnered considerable focus, but still faced with some…

Computation and Language · Computer Science 2023-12-05 Zhiqiang Wang , Yiran Pang , Yanbin Lin

Humanitarian disasters have been on the rise in recent years due to the effects of climate change and socio-political situations such as the refugee crisis. Technology can be used to best mobilize resources such as food and water in the…

Computation and Language · Computer Science 2019-07-17 Mayank Kejriwal , Peilin Zhou

Emergencies and critical incidents often unfold rapidly, necessitating a swift and effective response. In this research, we introduce a novel approach to identify and classify emergency situations from social media posts and direct…

Computation and Language · Computer Science 2024-08-02 Hakan T. Otal , M. Abdullah Canbaz

Timely detection of problematic research is essential for safeguarding scientific integrity. To explore whether social media commentary can serve as an early indicator of potentially problematic articles, this study analysed 3,815 tweets…

Digital Libraries · Computer Science 2025-09-26 Er-Te Zheng , Hui-Zhen Fu , Mike Thelwall , Zhichao Fang

In a classification task, dealing with text snippets and metadata usually requires dealing with multimodal approaches. When those metadata are textual, it is tempting to use them intrinsically with a pre-trained transformer, in order to…

Computation and Language · Computer Science 2021-11-09 Barriere Valentin , Jacquet Guillaume

Social media has become a critical source of situational awareness during disasters, providing real-time insights into evolving impacts and emerging needs. To support crisis response at scale, recent work has increasingly leveraged large…

Computers and Society · Computer Science 2026-05-05 Timothy Douglas , Roben Delos Reyes , Asanobu Kitamoto

Psychological support hotlines serve as critical lifelines for crisis intervention but encounter significant challenges due to rising demand and limited resources. Large language models (LLMs) offer potential support in crisis assessments,…

Computation and Language · Computer Science 2025-12-19 Guifeng Deng , Shuyin Rao , Tianyu Lin , Anlu Dai , Pan Wang , Junyi Xie , Haidong Song , Ke Zhao , Dongwu Xu , Zhengdong Cheng , Tao Li , Haiteng Jiang

The widespread use of social media highlights the need to understand its impact, particularly the role of online social support. This study uses a dataset focused on online social support, which includes binary and multiclass…

Computation and Language · Computer Science 2025-01-08 Olga Kolesnikova , Moein Shahiki Tash , Zahra Ahani , Ameeta Agrawal , Raul Monroy , Grigori Sidorov

The widespread use of social media platforms like Twitter and Facebook has enabled people of all ages to share their thoughts and experiences, leading to an immense accumulation of user-generated content. However, alongside the benefits,…

Computation and Language · Computer Science 2025-03-26 Aniket Deroy , Subhankar Maity

Social media has become an important tool to share information about crisis events such as natural disasters and mass attacks. Detecting actionable posts that contain useful information requires rapid analysis of huge volume of data in…

Computation and Language · Computer Science 2020-11-03 Evangelia Spiliopoulou , Salvador Medina Maza , Eduard Hovy , Alexander Hauptmann

Large Language Models revolutionized NLP and showed dramatic performance improvements across several tasks. In this paper, we investigated the role of such language models in text classification and how they compare with other approaches…

Computation and Language · Computer Science 2025-02-21 Sowmya Vajjala , Shwetali Shimangaud

During time-critical situations such as natural disasters, rapid classification of data posted on social networks by affected people is useful for humanitarian organizations to gain situational awareness and to plan response efforts.…

Computers and Society · Computer Science 2018-05-17 Firoj Alam , Shafiq Joty , Muhammad Imran