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In customer contact centers, human agents often struggle with long average handling times (AHT) due to the need to manually interpret queries and retrieve relevant knowledge base (KB) articles. While retrieval augmented generation (RAG)…

Computation and Language · Computer Science 2024-10-15 Garima Agrawal , Sashank Gummuluri , Cosimo Spera

Knowledge components (KCs) mapped to problems help model student learning, tracking their mastery levels on fine-grained skills thereby facilitating personalized learning and feedback in online learning platforms. However, crafting and…

Large Language Models (LLMs) have shown strong inductive reasoning ability across various domains, but their reliability is hindered by the outdated knowledge and hallucinations. Retrieval-Augmented Generation mitigates these issues by…

Computation and Language · Computer Science 2025-06-12 Tianjun Yao , Haoxuan Li , Zhiqiang Shen , Pan Li , Tongliang Liu , Kun Zhang

Generating multiple-choice questions (MCQs) with difficulty estimation remains challenging in automated MCQ-generation systems used in adaptive, AI-assisted education. This study proposes a novel methodology for generating MCQs with…

Computation and Language · Computer Science 2026-04-14 Mehmet Can Şakiroğlu , H. Altay Güvenir , Kamer Kaya

Knowledge graphs (KGs) play a crucial role in many applications, such as question answering, but incompleteness is an urgent issue for their broad application. Much research in knowledge graph completion (KGC) has been performed to resolve…

Artificial Intelligence · Computer Science 2023-01-10 Yinyu Lan , Shizhu He , Kang Liu , Jun Zhao

Retrieval-Augmented Generation has made significant progress in the field of natural language processing. By combining the advantages of information retrieval and large language models, RAG can generate relevant and contextually appropriate…

Information Retrieval · Computer Science 2025-10-20 Da Li , Zecheng Fang , Qiang Yan , Wei Huang , Xuanpu Luo

A question-answering (QA) system is to search suitable answers within a knowledge base. Current QA systems struggle with queries requiring complex reasoning or real-time knowledge integration. They are often supplemented with retrieval…

Computation and Language · Computer Science 2025-05-21 Sizhe Yuen , Ting Su , Ziyang Wang , Yali Du , Adam J. Sobey

Graph-based retrieval-augmented generation (RAG) enriches large language models (LLMs) with external knowledge for long-context understanding and multi-hop reasoning, but existing methods face a granularity dilemma: fine-grained…

Computation and Language · Computer Science 2025-09-26 Yaxiong Wu , Jianyuan Bo , Yongyue Zhang , Sheng Liang , Yong Liu

Large Language Models (LLMs) often struggle with dynamically changing knowledge and handling unknown static information. Retrieval-Augmented Generation (RAG) is employed to tackle these challenges and has a significant impact on improving…

Computation and Language · Computer Science 2025-09-18 Zhen Zhang , Xinyu Wang , Yong Jiang , Zile Qiao , Zhuo Chen , Guangyu Li , Feiteng Mu , Mengting Hu , Pengjun Xie , Fei Huang

This study introduces Knowledge Augmented Question Generation (KAQG), an educational assessment framework that integrates Item Response Theory, abbreviated as IRT, Bloom's Taxonomy, and knowledge graphs into a multi-agent…

Information Retrieval · Computer Science 2025-09-30 Ching Han Chen , Ming Fang Shiu

Retrieval-augmented generation (RAG) has emerged as a promising paradigm for enhancing large language models (LLMs) on multi-hop question answering (QA), which requires reasoning over evidence from multiple documents. Current multi-hop RAG…

Computation and Language · Computer Science 2026-05-28 Yikai Zhu , Kunfeng Chen , Qihuang Zhong , Juhua Liu , Bo Du

Recent advancements in Large Language Models (LLMs) have transformed Natural Language Processing (NLP), enabling complex information retrieval and generation tasks. Retrieval-Augmented Generation (RAG) has emerged as a key innovation,…

Information Retrieval · Computer Science 2026-02-27 Teri Rumble , Zbyněk Gazdík , Javad Zarrin , Jagdeep Ahluwalia

Recommender systems (RS) are currently being studied to mitigate limitations during cold-start conditions by leveraging modality information or introducing Agent concepts based on the exceptional reasoning capabilities of Large Language…

Information Retrieval · Computer Science 2025-11-18 Seung Hwan Cho , Yujin Yang , Danik Baeck , Minjoo Kim , Young-Min Kim , Heejung Lee , Sangjin Park

Multi-hop Knowledge Base Question Answering(KBQA) aims to find the answer entity in a knowledge graph (KG), which requires multiple steps of reasoning. Existing retrieval-based approaches solve this task by concentrating on the specific…

Computation and Language · Computer Science 2023-12-20 Haowei Du , Quzhe Huang , Chen Li , Chen Zhang , Yang Li , Dongyan Zhao

Retrieval-augmented generation (RAG) empowers large language models to access external and private corpus, enabling factually consistent responses in specific domains. By exploiting the inherent structure of the corpus, graph-based RAG…

Artificial Intelligence · Computer Science 2025-04-17 Tianyang Xu , Haojie Zheng , Chengze Li , Haoxiang Chen , Yixin Liu , Ruoxi Chen , Lichao Sun

Knowledge Graphs represent real-world entities and the relationships between them. Multilingual Knowledge Graph Construction (mKGC) refers to the task of automatically constructing or predicting missing entities and links for knowledge…

Computation and Language · Computer Science 2025-07-23 Hellina Hailu Nigatu , Min Li , Maartje ter Hoeve , Saloni Potdar , Sarah Chasins

Efficiently processing and interpreting network data is critical for the operation of increasingly complex networks. Recent advances in Large Language Models (LLM) and Retrieval-Augmented Generation (RAG) techniques have improved data…

Networking and Internet Architecture · Computer Science 2025-06-17 Amar Abane , Anis Bekri , Abdella Battou , Saddek Bensalem

The Adobe Experience Platform AI Assistant is a conversational tool that enables organizations to interact seamlessly with proprietary enterprise data through a chatbot. However, due to access restrictions, Large Language Models (LLMs)…

Information Retrieval · Computer Science 2025-02-24 Manisha Mukherjee , Sungchul Kim , Xiang Chen , Dan Luo , Tong Yu , Tung Mai

Grounding large language models (LLMs) in verifiable external sources is a well-established strategy for generating reliable answers. Retrieval-augmented generation (RAG) is one such approach, particularly effective for tasks like question…

Computation and Language · Computer Science 2025-07-02 Paul J. L. Ammann , Jonas Golde , Alan Akbik

Retrieval-augmented generation (RAG) systems address complex user requests by decomposing them into subqueries, retrieving potentially relevant documents for each, and then aggregating them to generate an answer. Efficiently selecting…

Artificial Intelligence · Computer Science 2025-10-22 Roxana Petcu , Kenton Murray , Daniel Khashabi , Evangelos Kanoulas , Maarten de Rijke , Dawn Lawrie , Kevin Duh