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Computer Anxiety is a phenomenon studied in multiple contexts and, in the actual COVID-19 scenario, it is gaining more and more importance as it impacts technology adoption and autonomy. People with Computer Anxiety (PwCA) might feel…
The use of AI assistants, along with the challenges they present, has sparked significant debate within the community of computer science education. While these tools demonstrate the potential to support students' learning and instructors'…
Smart factories are equipped with machines that can sense their manufacturing environments, interact with each other, and control production processes. Smooth operation of such factories requires that the machines and engineering personnel…
AI assistance produces significant productivity gains across professional domains, particularly for novice workers. Yet how this assistance affects the development of skills required to effectively supervise AI remains unclear. Novice…
The cognitive process of Search-as-Learning (SAL) is most effective when searching promotes active encoding of information. The rise of LLMs-based chatbots, which provide instant answers, introduces a trade-off between efficiency and depth…
The construction industry is characterized by both high physical and psychological risks, yet supports of mental health remain limited. While advancements in artificial intelligence (AI), particularly large language models (LLMs), offer…
The advent of industrial robotics and autonomous systems endow human-robot collaboration in a massive scale. However, current industrial robots are restrained in co-working with human in close proximity due to inability of interpreting…
Qualitative research offers deep insights into human experiences, but its processes, such as coding and thematic analysis, are time-intensive and laborious. Recent advancements in qualitative data analysis (QDA) tools have introduced AI…
There has been a surge in the number and type of AI tools being tested and deployed within both national and local government in the UK, including within the social care sector. Given the many ongoing and planned future developments, the…
Organisations generate vast amounts of information, which has resulted in a long-term research effort into knowledge access systems for enterprise settings. Recent developments in artificial intelligence, in relation to large language…
Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…
Artificial intelligence (AI) based learning assistants and chatbots are increasingly integrated into higher education. While these tools are often evaluated in terms of technical performance, their successful and ethical use also depends on…
AI-based design tools are proliferating in professional software to assist engineering and industrial designers in complex manufacturing and design tasks. These tools take on more agentic roles than traditional computer-aided design tools…
This paper investigates the impact of artificial intelligence integration on remote operations, emphasising its influence on both distributed and team cognition. As remote operations increasingly rely on digital interfaces, sensors, and…
This Chapter examines the dynamics of conflict and collaboration in human-machine systems, with a particular focus on large-scale, internet-based collaborative platforms. While these platforms represent successful examples of collective…
Following the recent release of various Artificial Intelligence (AI) based Conversation Agents (CAs), adolescents are increasingly using CAs for interactive knowledge discovery on sensitive topics, including mental and sexual health topics.…
As AI becomes more deeply embedded in knowledge work, building assistants that support human creativity and expertise becomes more important. Yet achieving synergy in human-AI collaboration is not easy. Providing AI with detailed…
AI conversational agents have demonstrated efficacy in social contact interventions for stigma reduction at a low cost. However, the underlying mechanisms of how interaction designs contribute to these effects remain unclear. This study…
Generative AI's humanlike qualities are driving its rapid adoption in professional domains. However, this anthropomorphic appeal raises concerns from HCI and responsible AI scholars about potential hazards and harms, such as overtrust in…
This paper presents Compliance Brain Assistant (CBA), a conversational, agentic AI assistant designed to boost the efficiency of daily compliance tasks for personnel in enterprise environments. To strike a good balance between response…