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Intelligent personal assistant systems that are able to have multi-turn conversations with human users are becoming increasingly popular. Most previous research has been focused on using either retrieval-based or generation-based methods to…

Information Retrieval · Computer Science 2019-08-27 Liu Yang , Junjie Hu , Minghui Qiu , Chen Qu , Jianfeng Gao , W. Bruce Croft , Xiaodong Liu , Yelong Shen , Jingjing Liu

Due to their unique persuasive power, language-capable robots must be able to both act in line with human moral norms and clearly and appropriately communicate those norms. These requirements are complicated by the possibility that humans…

Robotics · Computer Science 2021-04-15 Nichole D. Starr , Bertram Malle , Tom Williams

Mental health conversational agents have the potential to deliver valuable therapeutic impact, but low user engagement remains a critical barrier hindering their efficacy. Existing therapeutic approaches have leveraged clients' internal…

Human-Computer Interaction · Computer Science 2025-09-09 Mehrnoosh Sadat Shirvani , Jackie Liu , Thomas Chao , Suky Martinez , Laura Brandt , Ig-Jae Kim , Dongwook Yoon

Interruptions, a fundamental component of human communication, can enhance the dynamism and effectiveness of conversations, but only when effectively managed by all parties involved. Despite advancements in robotic systems, state-of-the-art…

Human-Computer Interaction · Computer Science 2025-04-29 Shiye Cao , Jiwon Moon , Amama Mahmood , Victor Nikhil Antony , Ziang Xiao , Anqi Liu , Chien-Ming Huang

Emotion regulation is a crucial skill for managing emotions in everyday life, yet finding a constructive and accessible method to support these processes remains challenging due to their cognitive demands. In this study, we explore how…

Human-Computer Interaction · Computer Science 2025-07-01 Guy Laban , Julie Wang , Hatice Gunes

Conversational agents that mimic people have raised questions about the ethics of anthropomorphizing machines with human social identity cues. Critics have also questioned assumptions of identity neutrality in humanlike agents. Recent work…

Human-Computer Interaction · Computer Science 2025-06-04 Takao Fujii , Katie Seaborn , Madeleine Steeds , Jun Kato

We present data from two online human-robot interaction experiments where 227 participants viewed videos of a humanoid robot exhibiting faulty or non-faulty behaviours while either remaining mute or speaking. The participants were asked to…

Robotics · Computer Science 2022-08-30 Amandus Krantz , Christian Balkenius , Birger Johansson

Deep learning's success in perception, natural language processing, etc. inspires hopes for advancements in autonomous robotics. However, real-world robotics face challenges like variability, high-dimensional state spaces, non-linear…

Robotics · Computer Science 2025-01-28 Sven Behnke

Intergenerational linguistic differences pose challenges to effective and intimate family communication. This paper presents GenSync, a chat-based interface that supports intergenerational understanding through different forms of…

Human-Computer Interaction · Computer Science 2026-04-22 Sora Kang , Youjin Hwang , Joonhwan Lee

Informed consent is a core cornerstone of ethics in human subject research. Through the informed consent process, participants learn about the study procedure, benefits, risks, and more to make an informed decision. However, recent studies…

Human-Computer Interaction · Computer Science 2023-02-03 Ziang Xiao , Tiffany Wenting Li , Karrie Karahalios , Hari Sundaram

This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow…

To enhance human-robot social interaction, it is essential for robots to process multiple social cues in a complex real-world environment. However, incongruency of input information across modalities is inevitable and could be challenging…

Robotics · Computer Science 2023-03-14 Di Fu , Fares Abawi , Hugo Carneiro , Matthias Kerzel , Ziwei Chen , Erik Strahl , Xun Liu , Stefan Wermter

With the advent of off-the-shelf intelligent home products and broader internet adoption, researchers increasingly explore smart computing applications that provide easier access to health and wellness resources. AI-based systems like…

Human-Computer Interaction · Computer Science 2021-07-29 Lu Wang , Munif Ishad Mujib , Jake Williams , George Demiris , Jina Huh-Yoo

As robots are increasingly deployed in real-world scenarios, a key question is how to best transfer knowledge learned in one environment to another, where shifting constraints and human preferences render adaptation challenging. A central…

Human-Computer Interaction · Computer Science 2022-05-18 Andreea Bobu , Andi Peng

This paper presents the design, development, methodology, and the results of a pilot study on using an intelligent, emotive and perceptive social robot (aka Companionbot) for improving the quality of life of elderly people with dementia…

Robotics · Computer Science 2018-02-07 Hojjat Abdollahi , Ali Mollahosseini , Josh T. Lane , Mohammad H. Mahoor

Recently the field of Human-Robot Interaction gained popularity, due to the wide range of possibilities of how robots can support humans during daily tasks. One form of supportive robots are socially assistive robots which are specifically…

Human-Computer Interaction · Computer Science 2023-03-15 Jan Leusmann , Chao Wang , Michael Gienger , Albrecht Schmidt , Sven Mayer

Conversational AI models are becoming increasingly popular and are about to replace traditional search engines for information retrieval and product discovery. This raises concerns about monetization strategies and the potential for subtle…

General Economics · Economics 2024-09-19 Tobias Werner , Ivan Soraperra , Emilio Calvano , David C. Parkes , Iyad Rahwan

As artificial intelligence (AI) becomes deeply integrated into family life, immigrant families must navigate unique intergenerational, linguistic, and cultural challenges. This study examines how Korean immigrant families in the United…

Human-Computer Interaction · Computer Science 2025-06-13 Jeongone Seo , Ryan Womack , Tawfiq Ammari

Turn-taking is a fundamental aspect of conversation, but current Human-Robot Interaction (HRI) systems often rely on simplistic, silence-based models, leading to unnatural pauses and interruptions. This paper investigates, for the first…

Computation and Language · Computer Science 2025-01-16 Gabriel Skantze , Bahar Irfan

A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

Human-Computer Interaction · Computer Science 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate