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As social robots get more deeply integrated intoour everyday lives, they will be expected to engage in meaningful conversations and exhibit socio-emotionally intelligent listening behaviors when interacting with people. Active listening and…

Human-Computer Interaction · Computer Science 2025-11-17 Hieu Tran , Go-Eum Cha , Sooyeon Jeong

This study investigated whether robotic agents that deal with social hierarchical relationships can reduce the dominance of superiors and equalize participation among participants in discussions with hierarchical structures. Thirty doctors…

Robotics · Computer Science 2025-08-13 Kazuki Komura , Kumi Ozaki , Seiji Yamada

In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as…

Information Retrieval · Computer Science 2021-06-16 T. Beelen , E. Velner , R. Ordelman , K. P. Truong , V. Evers , T. Huibers

Digital portals in retirement communities often create physical and cognitive barriers for older adults, leading to digital avoidance. Generative AI offers a solution by enabling natural language interaction, yet its adoption is hindered by…

Human-Computer Interaction · Computer Science 2026-03-13 Feng Chen , Luna Xingyu Li , Ray-Yuan Chung , Wenyu Zeng , Yein Jeon , Yizhou Hu , Oleg Zaslavsky

Intelligent agents have great potential as facilitators of group conversation among older adults. However, little is known about how to design agents for this purpose and user group, especially in terms of agent embodiment. To this end, we…

The ability to generate appropriate verbal and non-verbal backchannels by an agent during human-robot interaction greatly enhances the interaction experience. Backchannels are particularly important in applications like tutoring and…

Artificial Intelligence · Computer Science 2019-08-07 Nusrah Hussain , Engin Erzin , T. Metin Sezgin , Yucel Yemez

Older adults living alone have a number of challenges, and robots can help with some of them--by providing reminders, initiating activity, or offering comfort. As part of developing a cat robot with limited assistive functions, we designed…

Human-Computer Interaction · Computer Science 2026-05-05 Vivienne Bihe Chi , Claudia B. Rébola , Bertram F. Malle

In this paper, we explore the design and use of conversational telepresence robots to help homebound older adults interact with the external world. An initial needfinding study (N=8) using video vignettes revealed older adults' experiential…

Human-Computer Interaction · Computer Science 2024-05-27 Yaxin Hu , Laura Stegner , Yasmine Kotturi , Caroline Zhang , Yi-Hao Peng , Faria Huq , Yuhang Zhao , Jeffrey P. Bigham , Bilge Mutlu

Addressing the global caregiver shortage through socially assistive robots necessitates a deep understanding of their psychological and physiological impacts on older adults during human-robot interaction (HRI). This study addresses whether…

Robot-moderated group discussions have the potential to facilitate engaging and productive interactions among human participants. Previous work on topic management in conversational agents has predominantly focused on human engagement and…

Robotics · Computer Science 2025-04-04 Georgios Hadjiantonis , Sarah Gillet , Marynel Vázquez , Iolanda Leite , Fethiye Irmak Dogan

Designing Conversational AI systems to support older adults requires more than usability and reliability, it also necessitates robustness in handling conversational breakdowns. In this study, we investigate how older adults navigate and…

Human-Computer Interaction · Computer Science 2025-10-09 Niharika Mathur , Tamara Zubatiy , Agata Rozga , Elizabeth Mynatt

Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced in everyday use, particularly when AI systems limit,…

Human-Computer Interaction · Computer Science 2026-05-08 Mengqi Shi , Tianqi Song , Zicheng Zhu , Yi-Chieh Lee

General-purpose conversational AI chatbots and AI companions increasingly provide young adolescents with emotionally supportive conversations, raising questions about how conversational style shapes anthropomorphism and emotional reliance.…

Human-Computer Interaction · Computer Science 2025-12-19 Pilyoung Kim , Yun Xie , Sujin Yang

This position paper is part of a long-term research project on human-machine co-creativity with older adults. The goal is to investigate how robots and AI-generated content can contribute to older adults' creative experiences, with a focus…

Human-Computer Interaction · Computer Science 2023-09-14 Marianne Bossema , Rob Saunders , Somaya Ben Allouch

How do children respond to repeated robot errors? While prior research has examined adult reactions to successive robot errors, children's responses remain largely unexplored. In this study, we explore children's reactions to robot social…

Robotics · Computer Science 2026-01-05 Maria Teresa Parreira , Isabel Neto , Filipa Rocha , Wendy Ju

This research investigates the impact of social robot participation in group conversations and assesses the effectiveness of various addressing policies. The study involved 300 participants, divided into groups of four, interacting with a…

Robotics · Computer Science 2024-08-02 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…

Robotics · Computer Science 2024-09-12 Davide Ferrari , Filippo Alberi , Cristian Secchi

Recently, research in human-robot interaction began to consider a robot's influence at the group level. Despite the recent growth in research investigating the effects of robots within groups of people, our overall understanding of what…

Human-Computer Interaction · Computer Science 2023-12-22 Tung Nguyen , Eric Nichols , Randy Gomez

Artificially intelligent systems optimized for speech conversation are appearing at a fast pace. Such models are interesting from a healthcare perspective, as these voice-controlled assistants may support the elderly and enable remote…

Computation and Language · Computer Science 2024-12-11 Willemijn Klaassen , Bram van Dijk , Marco Spruit

The goal of this study is to identify factors that support and enhance older adults' creative experiences in human-robot co-creativity. Because the research into the use of robots for creativity support with older adults remains…

Human-Computer Interaction · Computer Science 2025-06-24 Marianne Bossema , Somaya Ben Allouch , Aske Plaat , Rob Saunders
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