Related papers: Towards a Better Modqueue: Designing for Diversity…
Designers of AI agents often iterate on the reward function in a trial-and-error process until they get the desired behavior, but this only guarantees good behavior in the training environment. We propose structuring this process as a…
In the development and evolution of VR ecosystem, platform stakeholders continuously adapt their products in response to user and technical feedback, often reflected in subtle shifts in discussion topics or system updates. A comprehensive…
Content moderators play a key role in keeping the conversation on social media healthy. While the high volume of content they need to judge represents a bottleneck to the moderation pipeline, no studies have explored how models could…
Millions of people use online social networks to reinforce their sense of belonging, for example by giving and asking for feedback as a form of social validation and self-recognition. It is common to observe disagreement among people…
An essential part of software maintenance and evolution, refactoring is performed by developers, regardless of technology or domain, to improve the internal quality of the system, and reduce its technical debt. However, choosing the…
Online communities offer their members various benefits, such as information access, social and emotional support, and entertainment. Despite the important role that founders play in shaping communities, prior research has focused primarily…
Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…
Anti-social behaviors in social media can happen both at user and community levels. While a great deal of attention is on the individual as an 'aggressor,' the banning of entire Reddit subcommunities (i.e., subreddits) demonstrates that…
The rise of online platforms has enabled covert illicit activities, including online prostitution, to pose challenges for detection and regulation. In this study, we introduce REDDIX-NET, a novel benchmark dataset specifically designed for…
How are Reddit communities responding to AI-generated content? We explored this question through a large-scale analysis of subreddit community rules and their change over time. We collected the metadata and community rules for over…
By filtering the content that users see, social media platforms have the ability to influence users' perceptions and decisions, from their dining choices to their voting preferences. This influence has drawn scrutiny, with many calling for…
The aim of this paper is to present methods to systematically analyze individual and group behavioral patterns observed in community driven discussion platforms like Reddit where users exchange information and views on various topics of…
Game developers cannot always meet the growing and changing needs of the gaming community, due to the often already overloaded schedules of developers. So-called modders can potentially assist game developers with addressing gamers' needs.…
Quality-diversity (QD) algorithms search for a set of good solutions which cover a space as defined by behavior metrics. This simultaneous focus on quality and diversity with explicit metrics sets QD algorithms apart from standard single-…
Diversity-aware platform design is a paradigm that responds to the ethical challenges of existing social media platforms. Available platforms have been criticized for minimizing users' autonomy, marginalizing minorities, and exploiting…
As emotional support chatbots have recently gained significant traction across both research and industry, a common evaluation strategy has emerged: use help-seeker simulators to interact with supporter chatbots. However, current simulators…
Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…
This study introduces ValueScope, a framework leveraging language models to quantify social norms and values within online communities, grounded in social science perspectives on normative structures. We employ ValueScope to dissect and…
Social media platforms are like giant arenas where users can rely on different content and express their opinions through likes, comments, and shares. However, do users welcome different perspectives or only listen to their preferred…
As AI systems become increasingly capable and autonomous, domain experts' roles are shifting from performing tasks themselves to overseeing AI-generated outputs. Such oversight is critical, as undetected errors can have serious consequences…