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Recommender systems have become integral to digital experiences, shaping user interactions and preferences across various platforms. Despite their widespread use, these systems often suffer from algorithmic biases that can lead to unfair…

Information Retrieval · Computer Science 2024-09-12 Yongsu Ahn , Quinn K Wolter , Jonilyn Dick , Janet Dick , Yu-Ru Lin

A growing body of literature has proposed formal approaches to audit algorithmic systems for biased and harmful behaviors. While formal auditing approaches have been greatly impactful, they often suffer major blindspots, with critical…

Human-Computer Interaction · Computer Science 2021-08-26 Hong Shen , Alicia DeVos , Motahhare Eslami , Kenneth Holstein

AI audits are an increasingly popular mechanism for algorithmic accountability; however, they remain poorly defined. Without a clear understanding of audit practices, let alone widely used standards or regulatory guidance, claims that an AI…

Computers and Society · Computer Science 2023-10-05 Sasha Costanza-Chock , Emma Harvey , Inioluwa Deborah Raji , Martha Czernuszenko , Joy Buolamwini

Rising concern for the societal implications of artificial intelligence systems has inspired a wave of academic and journalistic literature in which deployed systems are audited for harm by investigators from outside the organizations…

Algorithm audits are powerful tools for studying black-box systems. While very effective in examining technical components, the method stops short of a sociotechnical frame, which would also consider users as an integral and dynamic part of…

Human-Computer Interaction · Computer Science 2023-08-31 Michelle S. Lam , Ayush Pandit , Colin H. Kalicki , Rachit Gupta , Poonam Sahoo , Danaë Metaxa

Social media platforms curate access to information and opportunities, and so play a critical role in shaping public discourse today. The opaque nature of the algorithms these platforms use to curate content raises societal questions. Prior…

Computers and Society · Computer Science 2023-03-08 Basileal Imana , Aleksandra Korolova , John Heidemann

There has been growing interest from both practitioners and researchers in engaging end users in AI auditing, to draw upon users' unique knowledge and lived experiences. However, we know little about how to effectively scaffold end users in…

Human-Computer Interaction · Computer Science 2025-04-30 Wesley Hanwen Deng , Wang Claire , Howard Ziyu Han , Jason I. Hong , Kenneth Holstein , Motahhare Eslami

Decisions impacting human lives are increasingly being made or assisted by automated decision-making algorithms. Many of these algorithms process personal data for predicting recidivism, credit risk analysis, identifying individuals using…

Computers and Society · Computer Science 2022-09-02 Furkan Gursoy , Ioannis A. Kakadiaris

Recent years have seen growing interest among both researchers and practitioners in user-engaged approaches to algorithm auditing, which directly engage users in detecting problematic behaviors in algorithmic systems. However, we know…

Human-Computer Interaction · Computer Science 2023-02-22 Wesley Hanwen Deng , Bill Boyuan Guo , Alicia DeVrio , Hong Shen , Motahhare Eslami , Kenneth Holstein

With the European Union's Artificial Intelligence Act taking effect on 1 August 2024, high-risk AI applications must adhere to stringent transparency and fairness standards. This paper addresses a crucial question: how can we scientifically…

Applications · Statistics 2024-09-09 Shiqi Fang , Zexun Chen , Jake Ansell

The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…

Human-Computer Interaction · Computer Science 2020-02-05 Malin Eiband , Sarah Theres Völkel , Daniel Buschek , Sophia Cook , Heinrich Hussmann

AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry).…

Human-Computer Interaction · Computer Science 2026-04-20 Mengke Wu , Weizi Liu , Yanyun Wang , Weiyu Ding , Mike Yao

Personalized recommendations form an important part of today's internet ecosystem, helping artists and creators to reach interested users, and helping users to discover new and engaging content. However, many users today are skeptical of…

Cryptography and Security · Computer Science 2024-01-09 Allegra Laro , Yanqing Chen , Hao He , Babak Aghazadeh

Personalized recommendation algorithms deliver content to the user on most major social media platforms. While these algorithms are crucial for helping users find relevant content, users lack meaningful control over them. This reduces…

Human-Computer Interaction · Computer Science 2025-09-25 Frederick Choi , Eshwar Chandrasekharan

Recommender systems are gaining increasing and critical impacts on human and society since a growing number of users use them for information seeking and decision making. Therefore, it is crucial to address the potential unfairness problems…

Information Retrieval · Computer Science 2021-11-08 Yunqi Li , Hanxiong Chen , Shuyuan Xu , Yingqiang Ge , Yongfeng Zhang

This study investigates how high school-aged youth engage in algorithm auditing to identify and understand biases in artificial intelligence and machine learning (AI/ML) tools they encounter daily. With AI/ML technologies being increasingly…

Human-Computer Interaction · Computer Science 2025-08-11 Luis Morales-Navarro , Michelle Gan , Evelyn Yu , Lauren Vogelstein , Yasmin B. Kafai , Danaé Metaxa

Data generated by audits of social media websites have formed the basis of our understanding of the biases presented in algorithmic content recommendation systems. As legislators around the world are beginning to consider regulating the…

Information Retrieval · Computer Science 2026-03-10 Sarmad Chandio , Daniyal Pirwani Dar , Rishab Nithyanand

As artificial intelligence/machine learning (AI/ML) applications become more pervasive in youth lives, supporting them to interact, design, and evaluate applications is crucial. This paper positions youth as auditors of their peers'…

Human-Computer Interaction · Computer Science 2024-04-17 Luis Morales-Navarro , Yasmin B. Kafai , Vedya Konda , Danaë Metaxa

In recent years, discussions about fairness in machine learning, AI ethics and algorithm audits have increased. Many entities have developed framework guidance to establish a baseline rubric for fairness and accountability. However, in…

Machine Learning · Computer Science 2022-06-23 Cherie M Poland

Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized…

Social and Information Networks · Computer Science 2020-09-17 Christian von der Weth , Ashraf Abdul , Shaojing Fan , Mohan Kankanhalli
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