English
Related papers

Related papers: Motivations, Challenges, Best Practices, and Benef…

200 papers

Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…

Human-Computer Interaction · Computer Science 2023-02-02 Alessandro Casadei , Stephan Schlögl , Markus Bergmann

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…

Conversational agents are systems with a conversational interface that afford interaction in spoken language. These systems are becoming prevalent and are preferred in various contexts and for many users. Despite their increasing success,…

Human-Computer Interaction · Computer Science 2019-02-19 Soodeh Atefi , Mohammad Amin Alipour

This paper envisions a transformative paradigm in software engineering, where Artificial Intelligence, embodied in fully autonomous agents, becomes the primary driver of the core software development activities. We introduce a new class of…

Software Engineering · Computer Science 2025-12-03 Hoa Khanh Dam , Geeta Mahala , Rashina Hoda , Xi Zheng , Cristina Conati

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah

Bots are becoming a popular method for automating basic everyday tasks in many software projects. This is true in particular because of the availability of many off-the-shelf task-specific bots that teams can quickly adopt (which are…

Software Engineering · Computer Science 2022-04-28 Théo Zimmermann , Julien Coolen , Jason Gross , Pierre-Marie Pédrot , Gaëtan Gilbert

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Software bots are used to streamline tasks in Open Source Software (OSS) projects' pull requests, saving development cost, time, and effort. However, their presence can be disruptive to the community. We identified several challenges caused…

Software Engineering · Computer Science 2024-01-24 Mairieli Wessel , Igor Wiese , Igor Steinmacher , Marco A. Gerosa

A conversational agent (chatbot) is a piece of software that is able to communicate with humans using natural language. Modeling conversation is an important task in natural language processing and artificial intelligence. While chatbots…

Computation and Language · Computer Science 2019-08-26 Richard Csaky

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

With robotics rapidly advancing, more effective human-robot interaction is increasingly needed to realize the full potential of robots for society. While spoken language must be part of the solution, our ability to provide spoken language…

Robotics · Computer Science 2024-03-25 Matthew Marge , Carol Espy-Wilson , Nigel Ward

Conversational agents or chatbots are widely investigated and used across different fields including healthcare, education, and marketing. Still, the development of chatbots for assisting secure coding practices is in its infancy. In this…

Human-Computer Interaction · Computer Science 2022-05-13 Catherine Tony , Mohana Balasubramanian , Nicolás E. Díaz Ferreyra , Riccardo Scandariato

Robots that support humans by performing useful tasks (a.k.a., service robots) are booming worldwide. In contrast to industrial robots, the development of service robots comes with severe software engineering challenges, since they require…

Software Engineering · Computer Science 2020-09-09 Sergio García , Daniel Strüber , Davide Brugali , Thorsten Berger , Patrizio Pelliccione

Artificial intelligence (AI), including large language models and generative AI, is emerging as a significant force in software development, offering developers powerful tools that span the entire development lifecycle. Although software…

Software Engineering · Computer Science 2025-02-06 Christoph Treude , Marco A. Gerosa

Large language models are redefining software engineering by implementing AI-powered techniques throughout the whole software development process, including requirement gathering, software architecture, code generation, testing, and…

Software Engineering · Computer Science 2024-06-11 Malik Abdul Sami , Muhammad Waseem , Zeeshan Rasheed , Mika Saari , Kari Systä , Pekka Abrahamsson

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Artificial Intelligence · Computer Science 2018-03-28 Biplav Srivastava

This review examines the role of artificial intelligence (AI) agents in programming education, focusing on how these tools are being integrated into educational practice and their impact on student learning outcomes. An analysis of…

Human-Computer Interaction · Computer Science 2026-01-16 Said Elnaffar , Farzad Rashidi , Abedallah Zaid Abualkishik

In this paper, we propose Tutoring bot, a generative chatbot trained on a large scale of tutor-student conversations for English-language learning. To mimic a human tutor's behavior in language education, the tutor bot leverages diverse…

Artificial Intelligence · Computer Science 2023-02-27 Hyungjoo Chae , Minjin Kim , Chaehyeong Kim , Wonseok Jeong , Hyejoong Kim , Junmyung Lee , Jinyoung Yeo

This paper presents a research platform that supports spoken dialogue interaction with multiple robots. The demonstration showcases our crafted MultiBot testing scenario in which users can verbally issue search, navigate, and follow…