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Recommender systems often rely on models which are trained to maximize accuracy in predicting user preferences. When the systems are deployed, these models determine the availability of content and information to different users. The gap…
Smart recommendation algorithms have revolutionized content delivery and improved efficiency across various domains. However, concerns about user agency arise from the algorithms' inherent opacity (information asymmetry) and one-way output…
Decisions such as which movie to watch next, which song to listen to, or which product to buy online, are increasingly influenced by recommender systems and user models that incorporate information on users' past behaviours, preferences,…
Online experiments (A/B tests) are widely regarded as the gold standard for evaluating recommender system variants and guiding launch decisions. However, a variety of biases can distort the results of the experiment and mislead…
Selection bias is prevalent in the data for training and evaluating recommendation systems with explicit feedback. For example, users tend to rate items they like. However, when rating an item concerning a specific user, most of the…
We explore the fairness issue that arises in recommender systems. Biased data due to inherent stereotypes of particular groups (e.g., male students' average rating on mathematics is often higher than that on humanities, and vice versa for…
Algorithms in public services such as child welfare, criminal justice, and education are increasingly being used to make high-stakes decisions about human lives. Drawing upon findings from a two-year ethnography conducted at a child welfare…
Popularity bias and positivity bias are two prominent sources of bias in recommender systems. Both arise from input data, propagate through recommendation models, and lead to unfair or suboptimal outcomes. Popularity bias occurs when a…
Big Data analytics and Artificial Intelligence systems derive non-intuitive and often unverifiable inferences about individuals' behaviors, preferences, and private lives. Drawing on diverse, feature-rich datasets of unpredictable value,…
Decision making in crucial applications such as lending, hiring, and college admissions has witnessed increasing use of algorithmic models and techniques as a result of a confluence of factors such as ubiquitous connectivity, ability to…
Recommender systems have become an essential tool to help resolve the information overload problem in recent decades. Traditional recommender systems, however, suffer from data sparsity and cold start problems. To address these issues, a…
While personalization increases the utility of recommender systems, it also brings the issue of filter bubbles. E.g., if the system keeps exposing and recommending the items that the user is interested in, it may also make the user feel…
This study uses agent-based modeling to examine the impact of various recommendation algorithms on the propagation of misinformation on online social networks. We simulate a synthetic environment consisting of heterogeneous agents,…
With the spread of false and misleading information in current news, many algorithmic tools have been introduced with the aim of assessing bias and reliability in written content. However, there has been little work exploring how effective…
Today's online platforms heavily lean on algorithmic recommendations for bolstering user engagement and driving revenue. However, these recommendations can impact multiple stakeholders simultaneously -- the platform, items (sellers), and…
Algorithms have been becoming increasingly relevant for various decision-making processes in the forms of Decision Support Systems or Decision-making systems in areas such as Criminal-Justice systems, Job Application Filtering, Medicine,…
Despite the benefits of personalizing items and information tailored to users' needs, it has been found that recommender systems tend to introduce biases that favor popular items or certain categories of items, and dominant user groups. In…
With the current ongoing debate about fairness, explainability and transparency of machine learning models, their application in high-impact clinical decision-making systems must be scrutinized. We consider a real-life example of risk…
Recommender Systems (RS) often suffer from popularity bias, where a small set of popular items dominate the recommendation results due to their high interaction rates, leaving many less popular items overlooked. This phenomenon…
While popularity bias is recognized to play a crucial role in recommmender (and other ranking-based) systems, detailed analysis of its impact on collective user welfare has largely been lacking. We propose and theoretically analyze a…