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AI-enhanced personality assessments are increasingly shaping hiring decisions, using affective computing to predict traits from the Big Five (OCEAN) model. However, integrating AI into these assessments raises ethical concerns, especially…
The term filter bubble has been coined to describe the situation of online users which---due to filtering algorithms---live in a personalised information universe biased towards their own interests.In this paper we use an agent-based…
Several studies have identified discrepancies between the popularity of items in user profiles and the corresponding recommendation lists. Such behavior, which concerns a variety of recommendation algorithms, is referred to as popularity…
Recommender systems use algorithms to provide users with product or service recommendations. Recently, these systems have been using machine learning algorithms from the field of artificial intelligence. However, choosing a suitable machine…
Collaborative filtering based recommendation learns users' preferences from all users' historical behavior data, and has been popular to facilitate decision making. R Recently, the fairness issue of recommendation has become more and more…
This paper investigates the specific experience of following a suggestion by an intelligent machine that has a wrong outcome and the emotions people feel. By adopting a typical task employed in studies on decision-making, we presented…
Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…
Recommender systems present a customized list of items based upon user or item characteristics with the objective of reducing a large number of possible choices to a smaller ranked set most likely to appeal to the user. A variety of…
The increasing application of Artificial Intelligence and Machine Learning models poses potential risks of unfair behavior and, in light of recent regulations, has attracted the attention of the research community. Several researchers…
An increasing number of decisions regarding the daily lives of human beings are being controlled by artificial intelligence (AI) algorithms in spheres ranging from healthcare, transportation, and education to college admissions,…
Recently, privacy issues in web services that rely on users' personal data have raised great attention. Unlike existing privacy-preserving technologies such as federated learning and differential privacy, we explore another way to mitigate…
Personalization is pervasive in the online space as, when combined with learning, it leads to higher efficiency and revenue by allowing the most relevant content to be served to each user. However, recent studies suggest that such…
Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized…
A central role in shaping the experience of users online is played by recommendation algorithms. On the one hand they help retrieving content that best suits users taste, but on the other hand they may give rise to the so called "filter…
Recommender systems serve the dual purpose of presenting relevant content to users and helping content creators reach their target audience. The dual nature of these systems naturally influences both users and creators: users' preferences…
Recommendation systems have been integrated into the majority of large online systems. They tailor those systems to individual users by filtering and ranking information according to user profiles. This adaptation process influences the way…
Recommender systems play a crucial role in mediating our access to online information. We show that such algorithms induce a particular kind of stereotyping: if preferences for a set of items are anti-correlated in the general user…
In many real-life settings, algorithms play the role of assistants, while humans ultimately make the final decision. Often, algorithms specifically act as curators, narrowing down a wide range of options into a smaller subset that the human…
Decision-support systems are information systems that offer support to people's decisions in various applications such as judiciary, real-estate and banking sectors. Lately, these support systems have been found to be discriminatory in the…
We study fairness in collaborative-filtering recommender systems, which are sensitive to discrimination that exists in historical data. Biased data can lead collaborative filtering methods to make unfair predictions against minority groups…