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As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

Despite tremendous advancements in dialogue systems, stable evaluation still requires human judgments producing notoriously high-variance metrics due to their inherent subjectivity. Moreover, methods and labels in dialogue evaluation are…

Computation and Language · Computer Science 2023-08-01 Sarah E. Finch , James D. Finch , Jinho D. Choi

As large language models continue to advance, their application in educational contexts remains underexplored and under-optimized. In this paper, we address this gap by introducing the first diverse benchmark tailored for educational…

Computation and Language · Computer Science 2026-01-07 Bin Xu , Yu Bai , Huashan Sun , Yiguan Lin , Siming Liu , Xinyue Liang , Yaolin Li , Zhuangzhi Dong , Jingren Zhang , Yufan Deng , Xinyu Zou , Yang Gao , Heyan Huang

Human feedback is crucial in the interactions between humans and Large Language Models (LLMs). However, existing research primarily focuses on benchmarking LLMs in single-turn dialogues. Even in benchmarks designed for multi-turn dialogues,…

Computation and Language · Computer Science 2025-02-18 Youquan Li , Miao Zheng , Fan Yang , Guosheng Dong , Bin Cui , Weipeng Chen , Zenan Zhou , Wentao Zhang

This report investigates approaches for prompting a tool-augmented large language model (LLM) to act as a role-playing dialogue agent in the API track of the Commonsense Persona-grounded Dialogue Challenge (CPDC) 2025. In this setting,…

Computation and Language · Computer Science 2025-10-14 Saksorn Ruangtanusak , Pittawat Taveekitworachai , Kunat Pipatanakul

Evaluating alignment in language models requires testing how they behave under realistic pressure, not just what they claim they would do. While alignment failures increasingly cause real-world harm, comprehensive evaluation frameworks with…

Artificial Intelligence · Computer Science 2026-02-25 Nora Petrova , John Burden

We introduce an approach to evaluate language model (LM) agency using negotiation games. This approach better reflects real-world use cases and addresses some of the shortcomings of alternative LM benchmarks. Negotiation games enable us to…

Computation and Language · Computer Science 2026-02-19 Tim R. Davidson , Veniamin Veselovsky , Martin Josifoski , Maxime Peyrard , Antoine Bosselut , Michal Kosinski , Robert West

Role-playing has garnered rising attention as it provides a strong foundation for human-machine interaction and facilitates sociological research. However, current work is confined to textual modalities, neglecting speech, which plays a…

Sound · Computer Science 2026-04-27 Xi Chen , Wei Xue , Yike Guo

In recent years, with the rapid development of the depth and breadth of large language models' capabilities, various corresponding evaluation benchmarks have been emerging in increasing numbers. As a quantitative assessment tool for model…

Computation and Language · Computer Science 2025-08-22 Shiwen Ni , Guhong Chen , Shuaimin Li , Xuanang Chen , Siyi Li , Bingli Wang , Qiyao Wang , Xingjian Wang , Yifan Zhang , Liyang Fan , Chengming Li , Ruifeng Xu , Le Sun , Min Yang

Results reported in large-scale multilingual evaluations are often fragmented and confounded by factors such as target languages, differences in experimental setups, and model choices. We propose a framework that disentangles these…

Computation and Language · Computer Science 2025-08-26 Songbo Hu , Ivan Vulić , Anna Korhonen

Task-oriented conversational datasets often lack topic variability and linguistic diversity. However, with the advent of Large Language Models (LLMs) pretrained on extensive, multilingual and diverse text data, these limitations seem…

Reward models (RMs) have driven the state-of-the-art performance of LLMs today by enabling the integration of human feedback into the language modeling process. However, RMs are primarily trained and evaluated in English, and their…

Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which…

Computation and Language · Computer Science 2020-04-09 Zhaojiang Lin , Zihan Liu , Genta Indra Winata , Samuel Cahyawijaya , Andrea Madotto , Yejin Bang , Etsuko Ishii , Pascale Fung

Large Language Models (\textbf{LLMs}), e.g. ChatGPT, have been widely adopted in real-world dialogue applications. However, LLMs' robustness, especially in handling long complex dialogue sessions, including frequent motivation transfer,…

Computation and Language · Computer Science 2025-09-16 Chenghao Yang , Yinbo Luo , Zhoufutu Wen , Qi Chu , Tao Gong , Longxiang Liu , Kaiyuan Zhang , Jianpeng Jiao , Ge Zhang , Wenhao Huang , Nenghai Yu

Humans engage in lifelong social interactions through interacting with different people under different scenarios for different social goals. This requires social intelligence to gather information through a long time span and use it to…

Artificial Intelligence · Computer Science 2025-06-17 Hitesh Goel , Hao Zhu

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

What makes a good Large Language Model (LLM)? That it performs well on the relevant benchmarks -- which hopefully measure, with some validity, the presence of capabilities that are also challenged in real application. But what makes the…

Computation and Language · Computer Science 2024-06-21 Nidhir Bhavsar , Jonathan Jordan , Sherzod Hakimov , David Schlangen

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

Computation and Language · Computer Science 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

As language models are often deployed as chatbot assistants, it becomes a virtue for models to engage in conversations in a user's first language. While these models are trained on a wide range of languages, a comprehensive evaluation of…

Computation and Language · Computer Science 2024-06-18 Seongbo Jang , Seonghyeon Lee , Hwanjo Yu

Large Language Models (LLMs) have demonstrated wide-ranging applications across various fields and have shown significant potential in the academic peer-review process. However, existing applications are primarily limited to static review…

Computation and Language · Computer Science 2024-06-11 Cheng Tan , Dongxin Lyu , Siyuan Li , Zhangyang Gao , Jingxuan Wei , Siqi Ma , Zicheng Liu , Stan Z. Li