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In conversational settings, individuals exhibit unique behaviors, rendering a one-size-fits-all approach insufficient for generating responses by dialogue agents. Although past studies have aimed to create personalized dialogue agents using…

Computation and Language · Computer Science 2023-04-20 Shivani Kumar , Rishabh Gupta , Md Shad Akhtar , Tanmoy Chakraborty

Personas are a valuable tool for discussing accessibility requirements in software design and development practices. However, the use of personas for accessibility-focused requirements elicitation in VR projects remains limited and is…

Human-Computer Interaction · Computer Science 2026-03-06 Yi Wang , Kexin Cheng , Xiao Liu , Chetan Arora , John Grundy , Thuong Hoang , Henry Been-Lirn Duh

Recent approaches have attempted to personalize dialogue systems by leveraging profile information into models. However, this knowledge is scarce and difficult to obtain, which makes the extraction/generation of profile information from…

Computation and Language · Computer Science 2023-08-29 Rui Ribeiro , Joao P. Carvalho , Luísa Coheur

In the context of chit-chat dialogues it has been shown that endowing systems with a persona profile is important to produce more coherent and meaningful conversations. Still, the representation of such personas has thus far been limited to…

Computation and Language · Computer Science 2020-10-08 Thomas Scialom , Serra Sinem Tekiroglu , Jacopo Staiano , Marco Guerini

Current state-of-the-art neural dialogue systems are mainly data-driven and are trained on human-generated responses. However, due to the subjectivity and open-ended nature of human conversations, the complexity of training dialogues varies…

Computation and Language · Computer Science 2020-03-17 Hengyi Cai , Hongshen Chen , Cheng Zhang , Yonghao Song , Xiaofang Zhao , Yangxi Li , Dongsheng Duan , Dawei Yin

Humans often refer to personal narratives, life experiences, and events to make a conversation more engaging and rich. While persona-grounded dialog models are able to generate responses that follow a given persona, they often miss out on…

Computation and Language · Computer Science 2021-06-17 Bodhisattwa Prasad Majumder , Taylor Berg-Kirkpatrick , Julian McAuley , Harsh Jhamtani

Conversational agents are increasingly expected to adapt across contexts and evolve their personalities through interactions, yet most remain static once configured. We present an exploratory study of how user expectations form and evolve…

It is important for sociable recommendation dialog systems to perform as both on-task content and social content to engage users and gain their favor. In addition to understand the user preferences and provide a satisfying recommendation,…

Computation and Language · Computer Science 2021-05-04 Yu Li , Shirley Anugrah Hayati , Weiyan Shi , Zhou Yu

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Providing emotional support through dialogue systems is becoming increasingly important in today's world, as it can support both mental health and social interactions in many conversation scenarios. Previous works have shown that using…

Computation and Language · Computer Science 2024-03-08 Seunghee Han , Se Jin Park , Chae Won Kim , Yong Man Ro

Humanness is core to speech interface design. Yet little is known about how users conceptualise perceptions of humanness and how people define their interaction with speech interfaces through this. To map these perceptions n=21 participants…

Human-Computer Interaction · Computer Science 2019-07-30 Philip R. Doyle , Justin Edwards , Odile Dumbleton , Leigh Clark , Benjamin R. Cowan

In order to build self-consistent personalized dialogue agents, previous research has mostly focused on textual persona that delivers personal facts or personalities. However, to fully describe the multi-faceted nature of persona, image…

Computation and Language · Computer Science 2023-05-30 Jaewoo Ahn , Yeda Song , Sangdoo Yun , Gunhee Kim

Current dialogue systems are not very engaging for users, especially when trained end-to-end without relying on proactive reengaging scripted strategies. Zhang et al. (2018) showed that the engagement level of end-to-end dialogue models…

Computation and Language · Computer Science 2018-09-07 Pierre-Emmanuel Mazaré , Samuel Humeau , Martin Raison , Antoine Bordes

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

Human-Computer Interaction · Computer Science 2025-09-25 Georgios Makridis , George Fragiadakis , Jorge Oliveira , Tomaz Saraiva , Philip Mavrepis , Georgios Fatouros , Dimosthenis Kyriazis

We present persona-based models for handling the issue of speaker consistency in neural response generation. A speaker model encodes personas in distributed embeddings that capture individual characteristics such as background information…

Computation and Language · Computer Science 2016-06-09 Jiwei Li , Michel Galley , Chris Brockett , Georgios P. Spithourakis , Jianfeng Gao , Bill Dolan

This work focuses on the context of software explainability, which is the production of software capable of explaining to users the dynamics that govern its internal functioning. User models that include information about their requirements…

Human-Computer Interaction · Computer Science 2021-12-06 Henrique Ramos , Mateus Fonseca , Lesandro Ponciano

Enhancing user engagement through personalization in conversational agents has gained significance, especially with the advent of large language models that generate fluent responses. Personalized dialogue generation, however, is…

Computation and Language · Computer Science 2024-07-30 Yi-Pei Chen , Noriki Nishida , Hideki Nakayama , Yuji Matsumoto

In this paper, we focus on the personalized response generation for conversational systems. Based on the sequence to sequence learning, especially the encoder-decoder framework, we propose a two-phase approach, namely initialization then…

Computation and Language · Computer Science 2019-12-03 Weinan Zhang , Ting Liu , Yifa Wang , Qingfu Zhu

Conversational recommenders are emerging as a powerful tool to personalize a user's recommendation experience. Through a back-and-forth dialogue, users can quickly hone in on just the right items. Many approaches to conversational…

Information Retrieval · Computer Science 2023-02-15 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

Personalizing dialogue agents is important for dialogue systems to generate more specific, consistent, and engaging responses. However, most current dialogue personalization approaches rely on explicit persona descriptions during inference,…

Computation and Language · Computer Science 2021-12-01 Wangchunshu Zhou , Qifei Li , Chenle Li