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New Large Language Models (LLMs) become available every few weeks, and modern application developers confronted with the unenviable task of having to decide if they should switch to a new model. While human evaluation remains the gold…
Automated speaking assessment (ASA) on opinion expressions is often hampered by the scarcity of labeled recordings, which restricts prompt diversity and undermines scoring reliability. To address this challenge, we propose a novel training…
Span annotation - annotating specific text features at the span level - can be used to evaluate texts where single-score metrics fail to provide actionable feedback. Until recently, span annotation was done by human annotators or fine-tuned…
This paper explores the effectiveness of using large language models (LLMs) for personalized movie recommendations from users' perspectives in an online field experiment. Our study involves a combination of between-subject prompt and…
Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and…
Large Language Models (LLMs) have shown remarkable capabilities in general natural language processing tasks but often fall short in complex reasoning tasks. Recent studies have explored human-like problem-solving strategies, such as…
Automated large-scale analysis of public discussions around contested issues like abortion requires detecting and understanding the use of arguments. While Large Language Models (LLMs) have shown promise in language processing tasks, their…
Software qualities such as usability or reliability are among the strongest determinants of mobile app user satisfaction and constitute a significant portion of online user feedback on software products, making it a valuable source of…
In this paper, we uncover a systematic bias in the evaluation paradigm of adopting large language models~(LLMs), e.g., GPT-4, as a referee to score and compare the quality of responses generated by candidate models. We find that the quality…
The increasing amount of pressure related to water and energy shortages has increased the urgency of cultivating individual conservation behaviors. While the concept of nudging, i.e., providing usage-based feedback, has shown promise in…
Qualitative research provides methodological guidelines for observing and studying communities and cultures on online social media platforms. However, such methods demand considerable manual effort from researchers and can be overly focused…
How do Large Language Models understand moral dimensions compared to humans? This first large-scale Bayesian evaluation of market-leading language models provides the answer. In contrast to prior work using deterministic ground truth…
Novelty is a crucial criterion in the peer review process for evaluating academic papers. Traditionally, it's judged by experts or measure by unique reference combinations. Both methods have limitations: experts have limited knowledge, and…
Usability describes quality attributes of application user interfaces that determine how effectively users can interact with them. Traditional usability evaluation methods require considerable expertise and resources, which can be…
State-of-the-art supervised NLP models achieve high accuracy but are also susceptible to failures on inputs from low-data regimes, such as domains that are not represented in training data. As an approximation to collecting ground-truth…
In the era of rapid digital communication, vast amounts of textual data are generated daily, demanding efficient methods for latent content analysis to extract meaningful insights. Large Language Models (LLMs) offer potential for automating…
The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…
An open challenge in constructing dialogue systems is developing methods for automatically learning dialogue strategies from large amounts of unlabelled data. Recent work has proposed Next-Utterance-Classification (NUC) as a surrogate task…
Human decision-making belongs to the foundation of our society and civilization, but we are on the verge of a future where much of it will be delegated to artificial intelligence. The arrival of Large Language Models (LLMs) has transformed…
Modern natural language generation systems with Large Language Models (LLMs) exhibit the capability to generate a plausible summary of multiple documents; however, it is uncertain if they truly possess the capability of information…