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Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Multimodal Emotion Recognition (MER) focuses on identifying and interpreting emotions from modality-compound inputs. Closely mirroring human cognitive processes in real-world environments, MER has drawn substantial attention from both…

Multimedia · Computer Science 2026-05-21 Hongrui Zhang , Daiqing Wu , Yangyang Li , Kuien Liu , Yuhui Wang , Yu Zhou , Sicheng Zhao

Behavior study experiments are an important part of society modeling and understanding human interactions. In practice, many behavioral experiments encounter challenges related to internal and external validity, reproducibility, and social…

Cognitive reappraisal is a well-studied emotion regulation strategy that helps individuals reinterpret stressful situations to reduce their impact. Many digital mental health tools struggle to support this process because rigid scripts fail…

Human-Computer Interaction · Computer Science 2026-01-05 Ananya Bhattacharjee , Jina Suh , Mohit Chandra , Javier Hernandez

How much large language models (LLMs) can aid scientific discovery, notably in assisting academic peer review, is in heated debate. Between a literature digest and a human-comparable research assistant lies their practical application…

Computation and Language · Computer Science 2025-08-19 Tianyi Li , Yu Qin , Olivia R. Liu Sheng

This paper deals with cross-lingual sentiment analysis in Czech, English and French languages. We perform zero-shot cross-lingual classification using five linear transformations combined with LSTM and CNN based classifiers. We compare the…

Computation and Language · Computer Science 2022-09-16 Pavel Přibáň , Jakub Šmíd , Adam Mištera , Pavel Král

Individuals engaging in online communication frequently express personal opinions with informal styles (e.g., memes and emojis). While Language Models (LMs) with informal communications have been widely discussed, a unique and emphatic…

Computation and Language · Computer Science 2026-04-03 Lei Wang , Eduard Dragut

Emotion Recognition in Conversation (ERC) is a crucial task for understanding human emotions and enabling natural human-computer interaction. Although Large Language Models (LLMs) have recently shown great potential in this field, their…

Artificial Intelligence · Computer Science 2026-04-14 Xinran Li , Yu Liu , Jiaqi Qiao , Xiujuan Xu

Conversational agents are increasingly used to address emotional needs on top of information needs. One use case of increasing interest are counselling-style mental health and behaviour change interventions, with large language model…

Human-Computer Interaction · Computer Science 2026-04-22 Selina Meyer , David Elsweiler

Large Language Models, such as Generative Pre-trained Transformer 3 (aka. GPT-3), have been developed to understand language through the analysis of extensive text data, allowing them to identify patterns and connections between words.…

Computation and Language · Computer Science 2023-10-03 Baphumelele Masikisiki , Vukosi Marivate , Yvette Hlope

Workshop courses designed to foster creativity are gaining popularity. However, even experienced faculty teams find it challenging to realize a holistic evaluation that accommodates diverse perspectives. Adequate deliberation is essential…

Computers and Society · Computer Science 2025-07-04 Toru Ishida , Tongxi Liu , Hailong Wang , William K. Cheunga

We investigate whether acoustic emotion recognition models can serve as proxies for the Pathos dimension in political speech analysis, as operationalised by the TRUST multi-agent large language model (LLM) pipeline. Using a Bundestag…

Artificial Intelligence · Computer Science 2026-05-22 Juergen Dietrich

Online learning is becoming increasingly popular, whether for convenience, to accommodate work hours, or simply to have the freedom to study from anywhere. Especially, during the Covid-19 pandemic, it has become the only viable option for…

Computers and Society · Computer Science 2021-09-17 Himali Aryal

The rapid emergence of Large Language Models (LLMs) presents both opportunities and challenges for programming education. While students increasingly use generative AI tools, direct access often hinders the learning process by providing…

Artificial Intelligence · Computer Science 2026-03-31 Thomas Van Mullem , Bart Mesuere , Peter Dawyndt

Emotional prompting - the use of specific emotional diction in prompt engineering - has shown increasing promise in improving large language model (LLM) performance, truthfulness, and responsibility. However these studies have been limited…

Machine Learning · Computer Science 2026-04-10 Ameen Patel , Felix Lee , Kyle Liang , Joseph Thomas

Sentiment analysis is a pivotal task in the domain of natural language processing. It encompasses both text-level sentiment polarity classification and word-level Part of Speech(POS) sentiment polarity determination. Such analysis…

Computation and Language · Computer Science 2023-09-15 Chengguang Gan , Qinghao Zhang , Tatsunori Mori

The use of transfer learning methods is largely responsible for the present breakthrough in Natural Learning Processing (NLP) tasks across multiple domains. In order to solve the problem of sentiment detection, we examined the performance…

Computation and Language · Computer Science 2023-07-05 Olumide Ebenezer Ojo , Hoang Thang Ta , Alexander Gelbukh , Hiram Calvo , Olaronke Oluwayemisi Adebanji , Grigori Sidorov

Evaluating the performance of Large Language Models (LLMs) is a critical yet challenging task, particularly when aiming to avoid subjective assessments. This paper proposes a framework for leveraging subjective metrics derived from the…

Computation and Language · Computer Science 2025-08-13 Haoze Du , Richard Li , Edward Gehringer

Large language models (LLMs) exhibit expert-level performance in tasks across a wide range of different domains. Ethical issues raised by LLMs and the need to align future versions makes it important to know how state of the art models…

Artificial Intelligence · Computer Science 2024-05-24 Guilherme F. C. F. Almeida , José Luiz Nunes , Neele Engelmann , Alex Wiegmann , Marcelo de Araújo

Text analysis of social media for sentiment, topic analysis, and other analysis depends initially on the selection of keywords and phrases that will be used to create the research corpora. However, keywords that researchers choose may occur…

Computation and Language · Computer Science 2022-04-21 Philip Feldman , Aaron Dant , James R. Foulds , Shemei Pan
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