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Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…

Computation and Language · Computer Science 2022-12-20 Malak Mashaabi , Areej Alotaibi , Hala Qudaih , Raghad Alnashwan , Hend Al-Khalifa

Tabletop exercises are a crucial component of many company's strategy to test and evaluate its preparedness for security incidents in a realistic way. Traditionally led by external firms specializing in cybersecurity, these exercises can be…

Cryptography and Security · Computer Science 2024-08-31 Sam Hays , Jules White

We introduce Llama Guard, an LLM-based input-output safeguard model geared towards Human-AI conversation use cases. Our model incorporates a safety risk taxonomy, a valuable tool for categorizing a specific set of safety risks found in LLM…

Given the complexity of combinations of tasks, languages, and domains in natural language processing (NLP) research, it is computationally prohibitive to exhaustively test newly proposed models on each possible experimental setting. In this…

Computation and Language · Computer Science 2020-05-05 Mengzhou Xia , Antonios Anastasopoulos , Ruochen Xu , Yiming Yang , Graham Neubig

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

Powerful new frontier AI technologies are bringing many benefits to society but at the same time bring new risks. AI developers and regulators are therefore seeking ways to assure the safety of such systems, and one promising method under…

Computers and Society · Computer Science 2025-02-11 Stephen Barrett , Philip Fox , Joshua Krook , Tuneer Mondal , Simon Mylius , Alejandro Tlaie

As AI technologies increase in capability and ubiquity, AI accidents are becoming more common. Based on normal accident theory, high reliability theory, and open systems theory, we create a framework for understanding the risks associated…

Computers and Society · Computer Science 2024-03-13 Heather M. Williams , Roman V. Yampolskiy

Chat-based language models are designed to be helpful, yet they should not comply with every user request. While most existing work primarily focuses on refusal of "unsafe" queries, we posit that the scope of noncompliance should be…

Academic advances of AI models in high-precision domains, like healthcare, need to be made explainable in order to enhance real-world adoption. Our past studies and ongoing interactions indicate that medical experts can use AI systems with…

In current NLP research, large-scale language models and their abilities are widely being discussed. Some recent works have also found notable failures of these models. Often these failure examples involve complex reasoning abilities. This…

Computation and Language · Computer Science 2023-02-06 Himanshu Gupta , Neeraj Varshney , Swaroop Mishra , Kuntal Kumar Pal , Saurabh Arjun Sawant , Kevin Scaria , Siddharth Goyal , Chitta Baral

Recent studies have revealed a security threat to natural language processing (NLP) models, called the Backdoor Attack. Victim models can maintain competitive performance on clean samples while behaving abnormally on samples with a specific…

Computation and Language · Computer Science 2021-03-30 Wenkai Yang , Lei Li , Zhiyuan Zhang , Xuancheng Ren , Xu Sun , Bin He

Artificial Intelligence (AI) advancements have enabled the development of Large Language Models (LLMs) that can perform a variety of tasks with remarkable semantic understanding and accuracy. ChatGPT is one such LLM that has gained…

Software Engineering · Computer Science 2024-08-02 M. Mehdi Kholoosi , M. Ali Babar , Roland Croft

Automated reasoning with unstructured natural text is a key requirement for many potential applications of NLP and for developing robust AI systems. Recently, Language Models (LMs) have demonstrated complex reasoning capacities even without…

Computation and Language · Computer Science 2023-06-14 Mehran Kazemi , Quan Yuan , Deepti Bhatia , Najoung Kim , Xin Xu , Vaiva Imbrasaite , Deepak Ramachandran

Prompt-based learning, with its capability to tackle zero-shot and few-shot NLP tasks, has gained much attention in community. The main idea is to bridge the gap between NLP downstream tasks and language modeling (LM), by mapping these…

Computation and Language · Computer Science 2022-11-21 Yulong Chen , Yang Liu , Li Dong , Shuohang Wang , Chenguang Zhu , Michael Zeng , Yue Zhang

This report examines a novel risk associated with current (and projected) AI tools. Making effective decisions about future actions requires us to reason under uncertainty (RUU), and doing so is essential to many critical real world…

Computers and Society · Computer Science 2024-02-06 Toby D. Pilditch

Legal QA platforms bear the promise to metamorphose the manner in which legal experts engage with jurisprudential documents. In this exposition, we embark on a comparative exploration of contemporary AI frameworks, gauging their adeptness…

Computation and Language · Computer Science 2023-10-17 Shubham Kumar Nigam , Shubham Kumar Mishra , Ayush Kumar Mishra , Noel Shallum , Arnab Bhattacharya

Large language model (LLM)-driven AI systems are increasingly important for autonomous decision-making in dynamic and open environments. However, most existing systems rely on predefined tasks and fixed prompts, limiting their ability to…

Artificial Intelligence · Computer Science 2026-02-03 Hong Su

Discrete prompts have been used for fine-tuning Pre-trained Language Models for diverse NLP tasks. In particular, automatic methods that generate discrete prompts from a small set of training instances have reported superior performance.…

Computation and Language · Computer Science 2023-02-14 Yoichi Ishibashi , Danushka Bollegala , Katsuhito Sudoh , Satoshi Nakamura

Large Language Models (LLMs) increasingly show reasoning rationales alongside their answers, turning "reasoning" into a user-interface element. While step-by-step rationales are typically associated with model performance, how they…

Human-Computer Interaction · Computer Science 2026-03-10 Xin Sun , Shu Wei , Jos A Bosch , Isao Echizen , Saku Sugawara , Abdallah El Ali

Large language models (LLMs) have significantly transformed the landscape of Natural Language Processing (NLP). Their impact extends across a diverse spectrum of tasks, revolutionizing how we approach language understanding and generations.…

Cryptography and Security · Computer Science 2025-06-13 Sara Abdali , Richard Anarfi , CJ Barberan , Jia He , Erfan Shayegani