Related papers: Developing a Llama-Based Chatbot for CI/CD Questio…

Conventional chatbots focus on two-party response generation, which simplifies the real dialogue scene. In this paper, we strive toward a novel task of Response Generation on Multi-Party Chatbot (RGMPC), where the generated responses…

Large language models (LLMs), such as ChatGPT, are able to generate human-like, fluent responses for many downstream tasks, e.g., task-oriented dialog and question answering. However, applying LLMs to real-world, mission-critical…

This study explores enhancing grammatical error correction (GEC) through artificial error generation (AEG) using language models (LMs). Specifically, we fine-tune Llama 2-based LMs for error generation and find that this approach yields…

In this work, we investigate the use of Large Language Models (LLMs) within a graph-based Retrieval Augmented Generation (RAG) architecture for Energy Efficiency (EE) Question Answering. First, the system automatically extracts a Knowledge…

Recently, as Large Language Models (LLMs) have shown impressive emerging capabilities and gained widespread popularity, research on LLM-based search agents has proliferated. In real-world situations, users often input contextual and highly…

E-Commerce customer support requires quick and accurate answers grounded in product data and past support cases. This paper develops a novel retrieval-augmented generation (RAG) framework that uses knowledge graphs (KGs) to improve the…

Clinicians often need to retrieve patient-specific information from electronic health records (EHRs), a task that is time-consuming and error-prone. We present a locally deployable Clinical Contextual Question Answering (CCQA) framework…

Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of…

Users can discuss a wide range of topics with large language models (LLMs), but they do not always prefer solving problems or getting information through lengthy conversations. This raises an intriguing HCI question: How does instructing…

Large Language Models (LLMs) are prone to generating factually incorrect information when responding to queries that involve numerical and statistical data or other timely facts. In this paper, we present an approach for enhancing the…

This paper presents a question answering system that operates exclusively on a knowledge graph retrieval without relying on retrieval augmented generation (RAG) with large language models (LLMs). Instead, a small paraphraser model is used…

For a human-like chatbot, constructing a long-term memory is crucial. However, current large language models often lack this capability, leading to instances of missing important user information or redundantly asking for the same…

Embodied conversational agents (ECAs) are increasingly more realistic and capable of dynamic conversations. In online surveys, anthropomorphic agents could help address issues like careless responding and satisficing, which originate from…

The increasing trust in large language models (LLMs), especially in the form of chatbots, is often undermined by the lack of their extrinsic evaluation. This holds particularly true in nutrition, where randomised controlled trials (RCTs)…

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Evaluating open-ended responses from large audio language models (LALMs) is challenging because human annotators often genuinely disagree on answer correctness due to multiple valid interpretations, partial correctness, and subjective…

Large language models (LLMs) have emerged as powerful machine-learning systems capable of handling a myriad of tasks. Tuned versions of these systems have been turned into chatbots that can respond to user queries on a vast diversity of…

Recent advancements in large language models (LLMs) have provided a new avenue for chatbot development. Most existing research, however, has primarily centered on single-user chatbots that determine "What" to answer. This paper highlights…

LLMs (Large Language Models) usually interact with users in the form of dialogue and generate responses following their instructions, which naturally require dialogue comprehension abilities. However, dialogue comprehension is a general…

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…