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In the rapidly evolving field of artificial intelligence, large language models (LLMs) have demonstrated significant capabilities across numerous applications. However, the performance of these models in languages with fewer resources, such…
Surveys are a widespread method for collecting data at scale, but their rigid structure often limits the depth of qualitative insights obtained. While interviews naturally yield richer responses, they are challenging to conduct across…
With the advent of Large Language Models (LLM), conversational assistants have become prevalent for domain use cases. LLMs acquire the ability to contextual question answering through training, and Retrieval Augmented Generation (RAG)…
This paper presents BARKPLUG V.2, a Large Language Model (LLM)-based chatbot system built using Retrieval Augmented Generation (RAG) pipelines to enhance the user experience and access to information within academic settings.The objective…
Real-time, intelligent, and natural speech interaction is an essential part of the next-generation human-computer interaction. Recent advancements have showcased the potential of building intelligent spoken chatbots based on large language…
Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…
Traditional chatbots usually need a mass of human dialogue data, especially when using supervised machine learning method. Though they can easily deal with single-turn question answering, for multi-turn the performance is usually…
To enhance Large Language Models' (LLMs) reliability, calibration is essential -- the model's assessed confidence scores should align with the actual likelihood of its responses being correct. However, current confidence elicitation methods…
The introduction of Large Language Models (LLMs) has significantly transformed Natural Language Processing (NLP) applications by enabling more advanced analysis of customer personas. At Volvo Construction Equipment (VCE), customer personas…
Companies regularly have to contend with multi-release systems, where several versions of the same software are in operation simultaneously. Question answering over documents from multi-release systems poses challenges because different…
Many organisations pursue digital transformation to enhance operational efficiency, reduce manual efforts, and optimise processes by automation and digital tools. To achieve this, a comprehensive understanding of their unique needs is…
Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…
With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…
The integration of Computer-Aided Diagnosis (CAD) with Large Language Models (LLMs) presents a promising frontier in clinical applications, notably in automating diagnostic processes akin to those performed by radiologists and providing…
This work explores the capability of conversational chatbots powered by large language models (LLMs), to understand and characterize predicate symmetry, a cognitive linguistic function traditionally believed to be an inherent human trait.…
The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…
When applied directly in an end-to-end manner to medical follow-up tasks, Large Language Models (LLMs) often suffer from uncontrolled dialog flow and inaccurate information extraction due to the complexity of follow-up forms. To address…
This paper examines the application of ChatGPT, a large language model (LLM), for question-and-answer (Q&A) tasks in the highly specialized field of nuclear data. The primary focus is on evaluating ChatGPT's performance on a curated test…
In this work, we present the Chatbot Interaction with Artificial Intelligence (CI-AI) framework as an approach to the training of deep learning chatbots for task classification. The intelligent system augments human-sourced data via…
We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…