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Artificial Intelligence in Medicine has made significant progress with emerging applications in medical imaging, patient care, and other areas. While these applications have proven successful in retrospective studies, very few of them were…

Artificial Intelligence · Computer Science 2023-08-11 Nicoletta Prentzas , Antonis Kakas , Constantinos S. Pattichis

Explainable AI (XAI) systems are sociotechnical in nature; thus, they are subject to the sociotechnical gap--divide between the technical affordances and the social needs. However, charting this gap is challenging. In the context of XAI, we…

Human-Computer Interaction · Computer Science 2023-02-03 Upol Ehsan , Koustuv Saha , Munmun De Choudhury , Mark O. Riedl

Explainable AI (XAI) research has been booming, but the question "$\textbf{To whom}$ are we making AI explainable?" is yet to gain sufficient attention. Not much of XAI is comprehensible to non-AI experts, who nonetheless, are the primary…

Human-Computer Interaction · Computer Science 2021-12-03 Helen Jiang , Erwen Senge

We explore potential benefits of incorporating Rhetorical Design into the design of Explainable Artificial Intelligence (XAI) systems. While XAI is traditionally framed around explaining individual predictions or overall system behavior,…

Human-Computer Interaction · Computer Science 2026-01-27 Houjiang Liu , Yiheng Su , Matthew Lease

In this paper, we investigate the practical relevance of explainable artificial intelligence (XAI) with a special focus on the producing industries and relate them to the current state of academic XAI research. Our findings are based on an…

Machine Learning · Computer Science 2023-10-13 Thomas Decker , Ralf Gross , Alexander Koebler , Michael Lebacher , Ronald Schnitzer , Stefan H. Weber

Shared understanding plays a key role in the effective communication in and performance of human-human interactions. With the increasingly common integration of AI into human contexts, the future of personal and workplace interactions will…

Human-Computer Interaction · Computer Science 2025-05-27 Qingyu Liang , Jaime Banks

Many ethical frameworks require artificial intelligence (AI) systems to be explainable. Explainable AI (XAI) models are frequently tested for their adequacy in user studies. Since different people may have different explanatory needs, it is…

Artificial Intelligence · Computer Science 2023-10-17 Uwe Peters , Mary Carman

Despite significant progress, evaluation of explainable artificial intelligence remains elusive and challenging. In this paper we propose a fine-grained validation framework that is not overly reliant on any one facet of these…

Human-Computer Interaction · Computer Science 2024-03-20 Kacper Sokol , Julia E. Vogt

Predictive Process Monitoring (PPM) often uses deep learning models to predict the future behavior of ongoing processes, such as predicting process outcomes. While these models achieve high accuracy, their lack of interpretability…

Artificial Intelligence · Computer Science 2025-06-23 Soobin Chae , Suhwan Lee , Hanna Hauptmann , Hajo A. Reijers , Xixi Lu

Artificial intelligence (AI) is being applied in almost every field. At the same time, the currently dominant deep learning methods are fundamentally black-box systems that lack explanations for their inferences, significantly limiting…

Artificial Intelligence · Computer Science 2025-10-06 Martina Mattioli , Eike Petersen , Aasa Feragen , Marcello Pelillo , Siavash A. Bigdeli

As computational systems supported by artificial intelligence (AI) techniques continue to play an increasingly pivotal role in making high-stakes recommendations and decisions across various domains, the demand for explainable AI (XAI) has…

Artificial Intelligence · Computer Science 2023-12-20 Muhammad Suffian , Ulrike Kuhl , Jose M. Alonso-Moral , Alessandro Bogliolo

Explainable Artificial Intelligence (XAI) has become popular in the last few years. The Artificial Intelligence (AI) community in general, and the Machine Learning (ML) community in particular, is coming to the realisation that in many…

Artificial Intelligence · Computer Science 2026-02-24 Raymond Sheh , Isaac Monteath

A core assumption of explainable AI systems is that explanations change what users know, thereby enabling them to act within their complex socio-technical environments. Despite the centrality of action, explanations are often organized and…

Human-Computer Interaction · Computer Science 2023-05-11 Gennie Mansi , Mark Riedl

Explainable AI (XAI) provides methods to understand non-interpretable machine learning models. However, we have little knowledge about what legal experts expect from these explanations, including their legal compliance with, and value…

Computers and Society · Computer Science 2025-01-10 Laura State , Alejandra Bringas Colmenarejo , Andrea Beretta , Salvatore Ruggieri , Franco Turini , Stephanie Law

Ethical principles for algorithms are gaining importance as more and more stakeholders are affected by "high-risk" algorithmic decision-making (ADM) systems. Understanding how these systems work enables stakeholders to make informed…

Human-Computer Interaction · Computer Science 2023-05-26 Timothée Schmude , Laura Koesten , Torsten Möller , Sebastian Tschiatschek

While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

Explainable Artificial Intelligence (XAI) is an emerging area of research in the field of Artificial Intelligence (AI). XAI can explain how AI obtained a particular solution (e.g., classification or object detection) and can also answer…

Machine Learning · Computer Science 2021-07-16 Prashant Gohel , Priyanka Singh , Manoranjan Mohanty

Although modern machine learning and deep learning methods allow for complex and in-depth data analytics, the predictive models generated by these methods are often highly complex, and lack transparency. Explainable AI (XAI) methods are…

Machine Learning · Computer Science 2021-06-17 Mythreyi Velmurugan , Chun Ouyang , Catarina Moreira , Renuka Sindhgatta

Conversational human-AI interaction (CHAI) have recently driven mainstream adoption of AI. However, CHAI poses two key challenges for designers and researchers: users frequently have ambiguous goals and an incomplete understanding of AI…

Human-Computer Interaction · Computer Science 2025-01-31 Arthur Caetano , Kavya Verma , Atieh Taheri , Radha Kumaran , Zichen Chen , Jiaao Chen , Tobias Höllerer , Misha Sra

With advanced AI/ML, there has been growing research on explainable AI (XAI) and studies on how humans interact with AI and XAI for effective human-AI collaborative decision-making. However, we still have a lack of understanding of how AI…

Human-Computer Interaction · Computer Science 2024-05-28 Min Hun Lee , Silvana Xin Yi Choo , Shamala D/O Thilarajah