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A surge of interest in explainable AI (XAI) has led to a vast collection of algorithmic work on the topic. While many recognize the necessity to incorporate explainability features in AI systems, how to address real-world user needs for…

Human-Computer Interaction · Computer Science 2021-09-07 Q. Vera Liao , Daniel Gruen , Sarah Miller

Despite the fact that Artificial Intelligence (AI) has boosted the achievement of remarkable results across numerous data analysis tasks, however, this is typically accompanied by a significant shortcoming in the exhibited transparency and…

Explainable AI (XAI) has emerged as a powerful tool for improving the performance of AI models, going beyond providing model transparency and interpretability. The scarcity of labeled data remains a fundamental challenge in developing…

Computation and Language · Computer Science 2025-06-05 Melkamu Abay Mersha , Mesay Gemeda Yigezu , Atnafu Lambebo Tonja , Hassan Shakil , Samer Iskander , Olga Kolesnikova , Jugal Kalita

Black-box nature of Artificial Intelligence (AI) models do not allow users to comprehend and sometimes trust the output created by such model. In AI applications, where not only the results but also the decision paths to the results are…

Artificial Intelligence · Computer Science 2024-10-28 Ibrahim Kok , Feyza Yildirim Okay , Ozgecan Muyanli , Suat Ozdemir

Companies' adoption of artificial intelligence (AI) is increasingly becoming an essential element of business success. However, using AI poses new requirements for companies and their employees, including transparency and comprehensibility…

Human-Computer Interaction · Computer Science 2023-06-05 Katharina Weitz , Chi Tai Dang , Elisabeth André

The growing adoption of artificial intelligence in healthcare has raised concerns about the transparency and trustworthiness of AI-driven medical diagnosis systems. Many existing models operate as black boxes, limiting clinicians' ability…

Human-Computer Interaction · Computer Science 2026-04-21 Altynbek Seitenov , Ainur Nurzhanova , Azhar Bekbussinova , Yerassyl Bolatkan

The evolving landscape of explainable artificial intelligence (XAI) aims to improve the interpretability of intricate machine learning (ML) models, yet faces challenges in formalisation and empirical validation, being an inherently…

Both humans and machine learning models learn from experience, particularly in safety- and reliability-critical domains. While psychology seeks to understand human cognition, the field of Explainable AI (XAI) develops methods to interpret…

Human-Computer Interaction · Computer Science 2025-11-25 Roussel Rahman , Aashwin Ananda Mishra , Wan-Lin Hu

The growing attention to artificial intelligence-based applications has led to research interest in explainability issues. This emerging research attention on explainable AI (XAI) advocates the need to investigate end user-centric…

Artificial Intelligence · Computer Science 2023-11-07 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

The field of "explainable artificial intelligence" (XAI) seemingly addresses the desire that decisions of machine learning systems should be human-understandable. However, in its current state, XAI itself needs scrutiny. Popular methods…

Machine Learning · Computer Science 2026-04-09 Stefan Haufe , Rick Wilming , Benedict Clark , Rustam Zhumagambetov , Ahcène Boubekki , Jörg Martin , Danny Panknin

Despite a surge collection of XAI methods, users still struggle to obtain required AI explanations. Previous research suggests chatbots as dynamic solutions, but the effective design of conversational XAI agents for practical human needs…

Human-Computer Interaction · Computer Science 2023-10-30 Hua Shen , Chieh-Yang Huang , Tongshuang Wu , Ting-Hao 'Kenneth' Huang

Explainable Artificial Intelligence (XAI) aims to provide insights into the decision-making process of AI models, allowing users to understand their results beyond their decisions. A significant goal of XAI is to improve the performance of…

Artificial Intelligence · Computer Science 2023-06-12 Andrea Apicella , Luca Di Lorenzo , Francesco Isgrò , Andrea Pollastro , Roberto Prevete

In numerous high-stakes domains, training novices via conventional learning systems does not suffice. To impart tacit knowledge, experts' hands-on guidance is imperative. However, training novices by experts is costly and time-consuming,…

Human-Computer Interaction · Computer Science 2024-06-04 Philipp Spitzer , Niklas Kühl , Marc Goutier , Manuel Kaschura , Gerhard Satzger

This paper proposed a comprehensive mixed-methods framework with varied samples of older adults, including user experience, usability assessments, and in-depth interviews with the integration of Explainable Artificial Intelligence (XAI)…

Human-Computer Interaction · Computer Science 2024-02-14 Xueting Huang , Zhibo Zhang , Fusen Guo , Xianghao Wang , Kun Chi , Kexin Wu

Explainable Artificial Intelligence (XAI) is an emerging research field bringing transparency to highly complex and opaque machine learning (ML) models. Despite the development of a multitude of methods to explain the decisions of black-box…

Machine Learning · Computer Science 2022-03-16 Leander Weber , Sebastian Lapuschkin , Alexander Binder , Wojciech Samek

As narrative extraction systems grow in complexity, establishing user trust through interpretable and explainable outputs becomes increasingly critical. This paper presents an evaluation of an Explainable Artificial Intelligence (XAI)…

Computation and Language · Computer Science 2025-03-24 Brian Keith , Fausto German , Eric Krokos , Sarah Joseph , Chris North

Artificial intelligence systems are widely used by people with sensory disabilities, like loss of vision or hearing, to help perceive or navigate the world around them. This includes tasks like describing an image or object they cannot…

Human-Computer Interaction · Computer Science 2026-03-04 Shadab H. Choudhury

As Artificial Intelligence (AI) systems continue to grow in size and complexity, so does the difficulty of the quest for AI transparency. In a world of large models and complex AI systems, why do we explain AI and what should we explain?…

Artificial Intelligence · Computer Science 2026-04-23 Karina Cortinas-Lorenzo , Gavin Doherty

Explainable AI (XAI) techniques have become popular for multiple use-cases in the past few years. Here we consider its use in studying model predictions to gather additional training data. We argue that this is equivalent to Active…

Artificial Intelligence · Computer Science 2024-04-17 Emma Thuong Nguyen , Abhishek Ghose

Ensuring transparency and trust in artificial intelligence (AI) models is essential as they are increasingly deployed in safety-critical and high-stakes domains. Explainable AI (XAI) has emerged as a promising approach to address this…

Computer Vision and Pattern Recognition · Computer Science 2025-11-05 Reem Hammoud , Abdul Karim Gizzini , Ali J. Ghandour