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End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…

Computation and Language · Computer Science 2024-03-27 Navin Kamuni , Hardik Shah , Sathishkumar Chintala , Naveen Kunchakuri , Sujatha Alla Old Dominion

Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve…

Computation and Language · Computer Science 2020-10-07 Shaoxiong Feng , Xuancheng Ren , Hongshen Chen , Bin Sun , Kan Li , Xu Sun

Document-grounded dialogue (DGD) uses documents as external knowledge for dialogue generation. Correctly understanding the dialogue context is crucial for selecting knowledge from the document and generating proper responses. In this paper,…

Computation and Language · Computer Science 2024-10-22 Longxuan Ma , Jiapeng Li , Mingda Li , Wei-Nan Zhang , Ting Liu

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Dialogue state tracking (DST) aims at estimating the current dialogue state given all the preceding conversation. For multi-domain DST, the data sparsity problem is a major obstacle due to increased numbers of state candidates and dialogue…

Computation and Language · Computer Science 2020-10-08 Su Zhu , Jieyu Li , Lu Chen , Kai Yu

Spoken Language Understanding (SLU), a core component of the task-oriented dialogue system, expects a shorter inference latency due to the impatience of humans. Non-autoregressive SLU models clearly increase the inference speed but suffer…

Computation and Language · Computer Science 2021-08-17 Lizhi Cheng , Weijia Jia , Wenmian Yang

Dialogue management (DM) decides the next action of a dialogue system according to the current dialogue state, and thus plays a central role in task-oriented dialogue systems. Since dialogue management requires to have access to not only…

Computation and Language · Computer Science 2018-05-14 Zheng Zhang , Minlie Huang , Zhongzhou Zhao , Feng Ji , Haiqing Chen , Xiaoyan Zhu

Spontaneous spoken dialogue is often disfluent, containing pauses, hesitations, self-corrections and false starts. Processing such phenomena is essential in understanding a speaker's intended meaning and controlling the flow of the…

Computation and Language · Computer Science 2018-10-09 Igor Shalyminov , Arash Eshghi , Oliver Lemon

Cognitive impairment is becoming a major public health challenge. Cognitive Stimulation Therapy (CST) is an effective intervention for cognitive impairment, but traditional methods are difficult to scale, and existing digital systems…

Computation and Language · Computer Science 2026-03-12 Jiyue Jiang , Yanyu Chen , Pengan Chen , Kai Liu , Jingqi Zhou , Zheyong Zhu , He Hu , Fei Ma , Qi Tian , Chuan Wu

This paper is concerned with dialogue state tracking (DST) in a task-oriented dialogue system. Building a DST module that is highly effective is still a challenging issue, although significant progresses have been made recently. This paper…

Computation and Language · Computer Science 2021-06-01 Yue Feng , Yang Wang , Hang Li

Learning high-quality dialogue representations is essential for solving a variety of dialogue-oriented tasks, especially considering that dialogue systems often suffer from data scarcity. In this paper, we introduce Dialogue Sentence…

Computation and Language · Computer Science 2022-07-25 Zhihan Zhou , Dejiao Zhang , Wei Xiao , Nicholas Dingwall , Xiaofei Ma , Andrew O. Arnold , Bing Xiang

State of the art models in intent induction require annotated datasets. However, annotating dialogues is time-consuming, laborious and expensive. In this work, we propose a completely unsupervised framework for intent induction within a…

Computation and Language · Computer Science 2023-07-31 Rita Costa , Bruno Martins , Sérgio Viana , Luisa Coheur

Mainstream cross-lingual task-oriented dialogue (ToD) systems leverage the transfer learning paradigm by training a joint model for intent recognition and slot-filling in English and applying it, zero-shot, to other languages. We address a…

Computation and Language · Computer Science 2024-02-06 Ekaterina Artemova , Verena Blaschke , Barbara Plank

Task oriented dialog agents provide a natural language interface for users to complete their goal. Dialog State Tracking (DST), which is often a core component of these systems, tracks the system's understanding of the user's goal…

Computation and Language · Computer Science 2020-02-21 Adarsh Kumar , Peter Ku , Anuj Kumar Goyal , Angeliki Metallinou , Dilek Hakkani-Tur

In the absence of sense-annotated data, word sense induction (WSI) is a compelling alternative to word sense disambiguation, particularly in low-resource or domain-specific settings. In this paper, we emphasize methodological problems in…

Computation and Language · Computer Science 2026-03-13 Anna Mosolova , Marie Candito , Carlos Ramisch

Manually annotating fine-grained slot-value labels for task-oriented dialogue (ToD) systems is an expensive and time-consuming endeavour. This motivates research into slot-filling methods that operate with limited amounts of labelled data.…

Computation and Language · Computer Science 2023-07-06 Guangzhi Sun , Chao Zhang , Ivan Vulić , Paweł Budzianowski , Philip C. Woodland

The design of dialogue flows is a critical but time-consuming task when developing task-oriented dialogue (TOD) systems. We propose an approach for the unsupervised discovery of flows from dialogue history, thus making the process…

Computation and Language · Computer Science 2024-05-03 Patrícia Ferreira , Daniel Martins , Ana Alves , Catarina Silva , Hugo Gonçalo Oliveira

Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data…

Computation and Language · Computer Science 2024-06-14 Ming Gu , Yan Yang

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

In this work we discuss the related challenges and describe an approach towards the fusion of state-of-the-art technologies from the Spoken Dialogue Systems (SDS) and the Semantic Web and Information Retrieval domains. We envision a…