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This research explores the application of large language models (LLMs) to generate synthetic datasets for Product Desirability Toolkit (PDT) testing, a key component in evaluating user sentiment and product experience. Utilizing…

Computation and Language · Computer Science 2025-03-11 John D. Hastings , Sherri Weitl-Harms , Joseph Doty , Zachary J. Myers , Warren Thompson

The rise of large language models (LLMs) has revolutionized natural language processing (NLP), yet the influence of prompt sentiment, a latent affective characteristic of input text, remains underexplored. This study systematically examines…

Computation and Language · Computer Science 2025-03-19 Vishal Gandhi , Sagar Gandhi

Recent advancements in Large Language Models (LLMs) have led to their increasing integration into human life. With the transition from mere tools to human-like assistants, understanding their psychological aspects-such as emotional…

Computation and Language · Computer Science 2025-03-27 Huanhuan Ma , Haisong Gong , Xiaoyuan Yi , Xing Xie , Dongkuan Xu

Automatic analysis of user reviews to understand user sentiments toward app functionality (i.e. app features) helps align development efforts with user expectations and needs. Recent advances in Large Language Models (LLMs) such as ChatGPT…

Computation and Language · Computer Science 2025-02-11 Faiz Ali Shah , Ahmed Sabir , Rajesh Sharma , Dietmar Pfahl

Software development involves collaborative interactions where stakeholders express opinions across various platforms. Recognizing the sentiments conveyed in these interactions is crucial for the effective development and ongoing…

Software Engineering · Computer Science 2026-04-22 Ting Zhang , Ivana Clairine Irsan , Ferdian Thung , David Lo

With the internet's evolution, consumers increasingly rely on online reviews for service or product choices, necessitating that businesses analyze extensive customer feedback to enhance their offerings. While machine learning-based…

Computation and Language · Computer Science 2025-02-06 Yejian Zhang , Shingo Takada

Recommendation systems are ubiquitous, from Spotify playlist suggestions to Amazon product suggestions. Nevertheless, depending on the methodology or the dataset, these systems typically fail to capture user preferences and generate general…

Information Retrieval · Computer Science 2024-01-15 Angela John , Theophilus Aidoo , Hamayoon Behmanush , Irem B. Gunduz , Hewan Shrestha , Maxx Richard Rahman , Wolfgang Maaß

Large Language Models (LLMs) have significantly advanced sentiment analysis, yet their inherent uncertainty and variability pose critical challenges to achieving reliable and consistent outcomes. This paper systematically explores the Model…

Evaluating developer satisfaction with conversational AI assistants at scale is critical but challenging. User studies provide rich insights, but are unscalable, while large-scale quantitative signals from logs or in-product ratings are…

Software Engineering · Computer Science 2025-09-24 Daye Nam , Malgorzata Salawa , Satish Chandra

I propose a relatively simple way to deploy pre-trained large language models (LLMs) in order to extract sentiment and other useful features from text data. The method, which I refer to as prompt-based sentiment extraction, offers multiple…

Computation and Language · Computer Science 2025-10-31 Fabian Slonimczyk

It is known that user-centered approaches to requirements engineering in general lead to a better suited product for the end-users. LLM4RE provides promising approaches to support the requirements elicitation process (e.g. classification of…

Software Engineering · Computer Science 2026-05-14 Cedric Wellhausen , Laura Reinhardt , Kurt Schneider

Understanding how visual content conveys sentiment is increasingly important in a digital landscape dominated by imagery. However, sentiment perception depends on complex scene-level semantics, making this a challenging task for…

Computer Vision and Pattern Recognition · Computer Science 2026-05-29 Neemias B. da Silva , John Harrison , Rodrigo Minetto , Myriam R. Delgado , Bogdan T. Nassu , Thiago H. Silva

Large Language Models (LLMs) have rapidly become central to NLP, demonstrating their ability to adapt to various tasks through prompting techniques, including sentiment analysis. However, we still have a limited understanding of how these…

Computation and Language · Computer Science 2025-06-02 Dario Di Palma , Alessandro De Bellis , Giovanni Servedio , Vito Walter Anelli , Fedelucio Narducci , Tommaso Di Noia

Financial sentiment analysis is critical for valuation and investment decision-making. Traditional NLP models, however, are limited by their parameter size and the scope of their training datasets, which hampers their generalization…

Computation and Language · Computer Science 2023-11-07 Boyu Zhang , Hongyang Yang , Tianyu Zhou , Ali Babar , Xiao-Yang Liu

Sentiment analysis is an essential part of text analysis, which is a larger field that includes determining and evaluating the author's emotional state. This method is essential since it makes it easier to comprehend consumers' feelings,…

Computation and Language · Computer Science 2025-10-03 Sumaiya Tabassum

Accurate and interpretable user satisfaction estimation (USE) is critical for understanding, evaluating, and continuously improving conversational systems. Users express their satisfaction or dissatisfaction with diverse conversational…

Due to the superior performance, large-scale pre-trained language models (PLMs) have been widely adopted in many aspects of human society. However, we still lack effective tools to understand the potential bias embedded in the black-box…

Computation and Language · Computer Science 2022-04-18 Apoorv Garg , Deval Srivastava , Zhiyang Xu , Lifu Huang

Large Language Models (LLMs) have demonstrated exceptional capabilities in generalizing to new tasks in a zero-shot or few-shot manner. However, the extent to which LLMs can comprehend user preferences based on their previous behavior…

Information Retrieval · Computer Science 2023-05-12 Wang-Cheng Kang , Jianmo Ni , Nikhil Mehta , Maheswaran Sathiamoorthy , Lichan Hong , Ed Chi , Derek Zhiyuan Cheng

Recent state-of-the-art recommender systems predominantly rely on either implicit or explicit feedback from users to suggest new items. While effective in recommending novel options, many recommender systems often use uninterpretable…

Information Retrieval · Computer Science 2024-07-22 Jerome Ramos , Hossen A. Rahmani , Xi Wang , Xiao Fu , Aldo Lipani

Serendipity plays a pivotal role in enhancing user satisfaction within recommender systems, yet its evaluation poses significant challenges due to its inherently subjective nature and conceptual ambiguity. Current algorithmic approaches…

Information Retrieval · Computer Science 2025-07-24 Li Kang , Yuhan Zhao , Li Chen
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