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As large language models (LLMs) become integral to intelligent user interfaces (IUIs), their role as decision-making agents raises critical concerns about alignment. Although extensive research has addressed issues such as factuality, bias,…

Artificial Intelligence · Computer Science 2025-04-23 Anna Karnysheva , Christian Drescher , Dietrich Klakow

Sentiment analysis in software engineering focuses on understanding emotions expressed in software artifacts. Previous research highlighted the limitations of applying general off-the-shelf sentiment analysis tools within the software…

Software Engineering · Computer Science 2026-04-16 Reem Alfayez , Manal Binkhonain

User and product information associated with a review is useful for sentiment polarity prediction. Typical approaches incorporating such information focus on modeling users and products as implicitly learned representation vectors. Most do…

Computation and Language · Computer Science 2022-12-20 Chenyang Lyu , Linyi Yang , Yue Zhang , Yvette Graham , Jennifer Foster

Current methods for analyzing student engagement in e-learning platforms, including automated systems, often struggle with challenges such as handling fuzzy sentiment in text comments and relying on limited metadata. Traditional approaches,…

Computation and Language · Computer Science 2024-12-20 Ali Hamdi , Ahmed Abdelmoneim Mazrou , Mohamed Shaltout

Vision-language models (VLMs) show promise as tools for inferring affect from visual stimuli at scale; it is not yet clear how closely their outputs align with human affective ratings. We benchmarked nine VLMs, ranging from state-of-the-art…

Large Language Models (LLMs) have made significant strides in both scientific research and practical applications. Existing studies have demonstrated the state-of-the-art (SOTA) performance of LLMs in various natural language processing…

Computation and Language · Computer Science 2024-01-09 Yajing Wang , Zongwei Luo

Conversational AI chatbots have become increasingly common within the customer service industry. Despite improvements in their emotional development, they often lack the authenticity of real customer service interactions or the competence…

Human-Computer Interaction · Computer Science 2025-02-14 Antonin Brun , Ruying Liu , Aryan Shukla , Frances Watson , Jonathan Gratch

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of…

Computation and Language · Computer Science 2024-08-27 Zhiwei Liu , Kailai Yang , Tianlin Zhang , Qianqian Xie , Sophia Ananiadou

This paper shows how LLMs (Large Language Models) may be used to estimate a summary of the emotional state associated with piece of text. The summary of emotional state is a dictionary of words used to describe emotion together with the…

Computation and Language · Computer Science 2023-10-18 David Sinclair , Willem Pye

The multi-dimensional nature of user experience warrants rigorous assessment of the interactive experience in systems. User experience assessments are based on product evaluations and subsequent analysis of the collected data using…

Computers and Society · Computer Science 2016-06-14 Sisira Adikari , Craig McDonald , John Campbell

The groundbreaking capabilities of Large Language Models (LLMs) offer new opportunities for enhancing human-computer interaction through emotion-adaptive Artificial Intelligence (AI). However, deliberately controlling the sentiment in these…

Computation and Language · Computer Science 2026-02-09 Kerstin Sahler , Sophie Jentzsch

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

Personalizing the outputs of large language models (LLMs) to align with individual user preferences is an active research area. However, previous studies have mainly focused on classification or ranking tasks and have not considered…

Computation and Language · Computer Science 2025-10-02 Koki Ryu , Hitomi Yanaka

Sentiment classification has been crucial for many natural language processing (NLP) applications, such as the analysis of movie reviews, tweets, or customer feedback. A sufficiently large amount of data is required to build a robust…

Computation and Language · Computer Science 2020-08-27 Alberto Poncelas , Pintu Lohar , Andy Way , James Hadley

Large Language Models (LLMs) are increasingly expected to handle complex decision-making tasks, yet their ability to perform structured resource allocation remains underexplored. Evaluating their reasoning is also difficult due to data…

Artificial Intelligence · Computer Science 2025-08-11 Sankarshan Damle , Boi Faltings

Empowering large language models to accurately express confidence in their answers is essential for trustworthy decision-making. Previous confidence elicitation methods, which primarily rely on white-box access to internal model information…

Computation and Language · Computer Science 2024-03-19 Miao Xiong , Zhiyuan Hu , Xinyang Lu , Yifei Li , Jie Fu , Junxian He , Bryan Hooi

Interpretability remains a key difficulty in sentiment analysis with Large Language Models (LLMs), particularly in high-stakes applications where it is crucial to comprehend the rationale behind forecasts. This research addressed this by…

Computation and Language · Computer Science 2025-03-18 Thivya Thogesan , Anupiya Nugaliyadde , Kok Wai Wong

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

By simply composing prompts, developers can prototype novel generative applications with Large Language Models (LLMs). To refine prototypes into products, however, developers must iteratively revise prompts by evaluating outputs to diagnose…

Human-Computer Interaction · Computer Science 2024-02-28 Tae Soo Kim , Yoonjoo Lee , Jamin Shin , Young-Ho Kim , Juho Kim

As large language models (LLMs) are increasingly deployed in diverse user facing applications, aligning them with real user preferences becomes essential. Existing methods like Reinforcement Learning from Human Feedback (RLHF) rely on…