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AI has become pervasive in recent years, but state-of-the-art approaches predominantly neglect the need for AI systems to be contestable. Instead, contestability is advocated by AI guidelines (e.g. by the OECD) and regulation of automated…

As AI regulations around the world intensify their focus on system safety, contestability has become a mandatory, yet ill-defined, safeguard. In XAI, "contestability" remains an empty promise: no formal definition exists, no algorithm…

Computers and Society · Computer Science 2025-06-03 Catarina Moreira , Anna Palatkina , Dacia Braca , Dylan M. Walsh , Peter J. Leihn , Fang Chen , Nina C. Hubig

In an October 2023 executive order (EO), President Biden issued a detailed but largely aspirational road map for the safe and responsible development and use of artificial intelligence (AI). The challenge for the January 24-25, 2024…

Computers and Society · Computer Science 2024-06-18 Susan Landau , James X. Dempsey , Ece Kamar , Steven M. Bellovin , Robert Pool

The proliferation of AI-driven systems presents a fundamental challenge to Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW), often diminishing user agency and failing to account for value pluralism. Current…

Human-Computer Interaction · Computer Science 2025-07-08 Andreas Mayer

As the use of algorithmic systems in high-stakes decision-making increases, the ability to contest algorithmic decisions is being recognised as an important safeguard for individuals. Yet, there is little guidance on what…

Computers and Society · Computer Science 2021-03-03 Henrietta Lyons , Eduardo Velloso , Tim Miller

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

There is a growing consensus in HCI and AI research that the design of AI systems needs to engage and empower stakeholders who will be affected by AI. However, the manner in which stakeholders should participate in AI design is unclear.…

Artificial Intelligence · Computer Science 2021-11-02 Fernando Delgado , Stephen Yang , Michael Madaio , Qian Yang

Contestability -- the ability to effectively challenge a decision -- is critical to the implementation of fairness. In the context of governmental decision making about individuals, contestability is often constitutionally required as an…

Computers and Society · Computer Science 2024-03-05 Susan Landau , James X. Dempsey , Ece Kamar , Steven M. Bellovin

Multi-agent systems (MAS) are increasingly used in healthcare to support complex decision-making through collaboration among specialized agents. Because these systems act as collective decision-makers, they raise challenges for trust,…

Artificial Intelligence · Computer Science 2026-03-24 Truong Thanh Hung Nguyen , Hélène Fournier , Piper Jackson , Makoto Itoh , Shannon Freeman , Rene Richard , Hung Cao

Explainability and its emerging counterpart contestability have become important normative and design principles for trustworthy AI as they enable users and subjects to understand and challenge AI decisions. However, realizing these…

Computers and Society · Computer Science 2025-08-15 Timothée Schmude , Mireia Yurrita , Kars Alfrink , Thomas Le Goff , Sebastian Tschiatschek , Tiphaine Viard

A paper presented at the Workshop on Contestability in Algorithmic Systems at CSCW 2019. Challenging algorithmic decisions is important to decision subjects, yet numerous factors can limit a person's ability to contest such decisions. We…

Human-Computer Interaction · Computer Science 2021-02-10 Henrietta Lyons , Eduardo Velloso , Tim Miller

Qualitative inductive methods are widely used in CSCW and HCI research for their ability to generatively discover deep and contextualized insights, but these inherently manual and human-resource-intensive processes are often infeasible for…

Human-Computer Interaction · Computer Science 2021-02-09 Jialun Aaron Jiang , Kandrea Wade , Casey Fiesler , Jed R. Brubaker

While Generative AI (GenAI) systems draw users away from (Q&A) forums, they also depend on the very data those forums produce to improve their performance. Addressing this paradox, we propose a framework of sequential interaction, in which…

Artificial Intelligence · Computer Science 2026-05-01 Niv Fono , Yftah Ziser , Omer Ben-Porat

Human-AI decision making is becoming increasingly ubiquitous, and explanations have been proposed to facilitate better Human-AI interactions. Recent research has investigated the positive impact of explanations on decision subjects'…

Human-Computer Interaction · Computer Science 2023-05-02 Mireia Yurrita , Agathe Balayn , Ujwal Gadiraju

With AI systems becoming more powerful and pervasive, there is increasing debate about keeping their actions aligned with the broader goals and needs of humanity. This multi-disciplinary and multi-stakeholder debate must resolve many…

Artificial Intelligence · Computer Science 2021-12-21 Koen Holtman

Rapid advances in artificial intelligence (AI) are reshaping how students imagine, explore, and prepare for STEM careers across K-16 education. As AI systems increasingly influence feedback, advising, and access to information about…

Computers and Society · Computer Science 2026-03-04 Sugana Chawla , Si Chen , Julia Qian , Gina Svarovsky , Alison Cheng , Rick Johnson , Nitesh V. Chawla , Ronald Metoyer

Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the…

Human-Computer Interaction · Computer Science 2023-02-10 Kars Alfrink , Ianus Keller , Neelke Doorn , Gerd Kortuem

This paper introduces a methodological framework for empirically testing AI alignment strategies through structured multi-model dialogue. Drawing on Peace Studies traditions - particularly interest-based negotiation, conflict…

Artificial Intelligence · Computer Science 2026-01-29 Gray Cox

The emergence of pre-trained AI systems with powerful capabilities across a diverse and ever-increasing set of complex domains has raised a critical challenge for AI safety as tasks can become too complicated for humans to judge directly.…

Artificial Intelligence · Computer Science 2023-11-27 Jonah Brown-Cohen , Geoffrey Irving , Georgios Piliouras

Sustainable AI projects are continuously responsive to the transformative effects as well as short-, medium-, and long-term impacts on individuals and society that the design, development, and deployment of AI technologies may have.…

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