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Large Language Model (LLM)-powered web GUI agents are increasingly automating everyday online tasks. Despite their popularity, little is known about how users' preferences and values impact agents' reasoning and behavior. In this work, we…

Prevailing large language models (LLMs) are capable of human responses simulation through its unprecedented content generation and reasoning abilities. However, it is not clear whether and how to leverage LLMs to simulate field experiments.…

Artificial Intelligence · Computer Science 2024-08-20 Yaoyu Chen , Yuheng Hu , Yingda Lu

Accurately measuring consumer emotions and evaluations from unstructured text remains a core challenge for marketing research and practice. This study introduces the Linguistic eXtractor (LX), a fine-tuned, large language model trained on…

Computation and Language · Computer Science 2026-02-18 Stephan Ludwig , Peter J. Danaher , Xiaohao Yang , Yu-Ting Lin , Ehsan Abedin , Dhruv Grewal , Lan Du

Evaluating recommender systems remains challenging due to the gap between offline metrics and real user behavior, as well as the scarcity of interaction data. Recent work explores large language model (LLM) agents as synthetic users, yet…

Information Retrieval · Computer Science 2026-01-06 Nicolas Bougie , Gian Maria Marconi , Tony Yip , Narimasa Watanabe

Designers of digital solutions increasingly consult Large Language Models (LLMs) for their work. However, it remains unclear how this may affect the user experiences they produce and there are no established practices. We investigate how…

Human-Computer Interaction · Computer Science 2026-05-19 Eduard Kuric , Peter Demcak , Matus Krajcovic

In today's data-driven era, computational systems generate vast amounts of data that drive the digital transformation of industries, where Artificial Intelligence (AI) plays a key role. Currently, the demand for eXplainable AI (XAI) has…

Artificial Intelligence · Computer Science 2025-03-07 Georgios Makridis , Vasileios Koukos , Georgios Fatouros , Dimosthenis Kyriazis

Large language models (LLMs) have demonstrated unprecedented emergent capabilities, including content generation, translation, and simulation of human behavior. Field experiments, on the other hand, are widely employed in social studies to…

Computers and Society · Computer Science 2025-05-22 Yaoyu Chen , Yuheng Hu , Yingda Lu

Getting a better understanding of user behavior is important for advancing information retrieval systems. Existing work focuses on modeling and predicting single interaction events, such as clicks. In this paper, we for the first time focus…

Information Retrieval · Computer Science 2018-05-10 Alexey Borisov , Martijn Wardenaar , Ilya Markov , Maarten de Rijke

In ranking competitions, document authors compete for the highest rankings by modifying their content in response to past rankings. Previous studies focused on human participants, primarily students, in controlled settings. The rise of…

Information Retrieval · Computer Science 2025-02-18 Tommy Mordo , Tomer Kordonsky , Haya Nachimovsky , Moshe Tennenholtz , Oren Kurland

Large language models (LLMs) achieve remarkable success in natural language processing (NLP). In practical scenarios like recommendations, as users increasingly seek personalized experiences, it becomes crucial to incorporate user…

Information Retrieval · Computer Science 2025-04-02 Langming Liu , Shilei Liu , Yujin Yuan , Yizhen Zhang , Bencheng Yan , Zhiyuan Zeng , Zihao Wang , Jiaqi Liu , Di Wang , Wenbo Su , Pengjie Wang , Jian Xu , Bo Zheng

This study explores the potential of large language models (LLMs) to conduct market experiments, aiming to understand their capability to comprehend competitive market dynamics. We model the behavior of market agents in a controlled…

Human-Computer Interaction · Computer Science 2024-11-04 Jingru Jia , Zehua Yuan

The emergence of Large Language Models (LLMs) demonstrates their potential to encapsulate the logic and patterns inherent in human behavior simulation by leveraging extensive web data pre-training. However, the boundaries of LLM…

Physics and Society · Physics 2025-11-19 Jiarui Ji , Runlin Lei , Xuchen Pan , Zhewei Wei , Hao Sun , Yankai Lin , Xu Chen , Yongzheng Yang , Yaliang Li , Bolin Ding , Ji-Rong Wen

Large Language Models (LLMs), such as ChatGPT, have demonstrated the capability to generate human like, natural responses across a range of tasks, including task oriented dialogue and question answering. However, their application in real…

Computation and Language · Computer Science 2025-05-01 Naheed Rayhan , Md. Ashrafuzzaman

Artificial intelligence (AI) has become tightly integrated into modern technology, yet existing exploratory visualizations for explainable AI (XAI) are primarily designed for users with technical expertise. This leaves everyday users, who…

Human-Computer Interaction · Computer Science 2024-10-08 Yuzhe You , Jian Zhao

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Large language models (LLMs) are increasingly used in the social sciences to simulate human behavior, based on the assumption that they can generate realistic, human-like text. Yet this assumption remains largely untested. Existing…

Computation and Language · Computer Science 2025-11-26 Nicolò Pagan , Petter Törnberg , Christopher A. Bail , Anikó Hannák , Christopher Barrie

We present Large Language Model for Mixed Reality (LLMR), a framework for the real-time creation and modification of interactive Mixed Reality experiences using LLMs. LLMR leverages novel strategies to tackle difficult cases where ideal…

Human-Computer Interaction · Computer Science 2024-03-25 Fernanda De La Torre , Cathy Mengying Fang , Han Huang , Andrzej Banburski-Fahey , Judith Amores Fernandez , Jaron Lanier

In this paper, we introduce ECom-Bench, the first benchmark framework for evaluating LLM agent with multimodal capabilities in the e-commerce customer support domain. ECom-Bench features dynamic user simulation based on persona information…

Computation and Language · Computer Science 2025-11-11 Haoxin Wang , Xianhan Peng , Xucheng Huang , Yizhe Huang , Ming Gong , Chenghan Yang , Yang Liu , Ling Jiang

LLMs have recently demonstrated strong potential in simulating online shopper behavior. Prior work has improved action prediction by applying SFT on action traces with LLM-generated rationales, and by leveraging RL to further enhance…

Computers and Society · Computer Science 2025-10-23 Yimeng Zhang , Jiri Gesi , Ran Xue , Tian Wang , Ziyi Wang , Yuxuan Lu , Sinong Zhan , Huimin Zeng , Qingjun Cui , Yufan Guo , Jing Huang , Mubarak Shah , Dakuo Wang

A growing body of research runs human subject evaluations to study whether providing users with explanations of machine learning models can help them with practical real-world use cases. However, running user studies is challenging and…

Human-Computer Interaction · Computer Science 2022-08-23 Valerie Chen , Nari Johnson , Nicholay Topin , Gregory Plumb , Ameet Talwalkar
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