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We propose an end-to-end empathetic dialogue speech synthesis (DSS) model that considers both the linguistic and prosodic contexts of dialogue history. Empathy is the active attempt by humans to get inside the interlocutor in dialogue, and…

In this paper we survey the methods and concepts developed for the evaluation of dialogue systems. Evaluation is a crucial part during the development process. Often, dialogue systems are evaluated by means of human evaluations and…

Computation and Language · Computer Science 2020-06-29 Jan Deriu , Alvaro Rodrigo , Arantxa Otegi , Guillermo Echegoyen , Sophie Rosset , Eneko Agirre , Mark Cieliebak

Emotional Support Conversation (ESC) systems are pivotal in providing empathetic interactions, aiding users through negative emotional states by understanding and addressing their unique experiences. In this paper, we tackle two key…

Computation and Language · Computer Science 2024-04-04 Zhe Xu , Daoyuan Chen , Jiayi Kuang , Zihao Yi , Yaliang Li , Ying Shen

Empathy is increasingly recognized as a key factor in human-AI communication, yet conventional approaches to "digital empathy" often focus on simulating internal, human-like emotional states while overlooking the inherently subjective,…

Human-Computer Interaction · Computer Science 2025-09-23 Jina Suh , Lindy Le , Erfan Shayegani , Gonzalo Ramos , Judith Amores , Desmond C. Ong , Mary Czerwinski , Javier Hernandez

Emotional text-to-speech synthesis (TTS) aims to generate realistic emotional speech from input text. However, quantitatively controlling multi-level emotion rendering remains challenging. In this paper, we propose a flow-matching based…

Sound · Computer Science 2025-06-24 Sho Inoue , Kun Zhou , Shuai Wang , Haizhou Li

The lack of time-efficient and reliable evaluation methods hamper the development of conversational dialogue systems (chatbots). Evaluations requiring humans to converse with chatbots are time and cost-intensive, put high cognitive demands…

Artificial Intelligence · Computer Science 2020-10-06 Jan Deriu , Don Tuggener , Pius von Däniken , Jon Ander Campos , Alvaro Rodrigo , Thiziri Belkacem , Aitor Soroa , Eneko Agirre , Mark Cieliebak

The most meaningful connections between people are often fostered through expression of shared vulnerability and emotional experiences in personal narratives. We introduce a new task of identifying similarity in personal stories based on…

Computation and Language · Computer Science 2023-12-07 Jocelyn Shen , Maarten Sap , Pedro Colon-Hernandez , Hae Won Park , Cynthia Breazeal

We present Empathic Prompting, a novel framework for multimodal human-AI interaction that enriches Large Language Model (LLM) conversations with implicit non-verbal context. The system integrates a commercial facial expression recognition…

Human-Computer Interaction · Computer Science 2026-05-29 Lorenzo Stacchio , Andrea Ubaldi , Alessandro Galdelli , Maurizio Mauri , Emanuele Frontoni , Andrea Gaggioli

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

Human-Computer Interaction · Computer Science 2021-10-29 Roxana Girju

Humans are skilled in reading the interlocutor's emotion from multimodal signals, including spoken words, simultaneous speech, and facial expressions. It is still a challenge to effectively decode emotions from the complex interactions of…

Machine Learning · Computer Science 2022-12-20 Feng Qiu , Chengyang Xie , Yu Ding , Wanzeng Kong

Emotion recognition is a topic of significant interest in assistive robotics due to the need to equip robots with the ability to comprehend human behavior, facilitating their effective interaction in our society. Consequently, efficient and…

Human-Computer Interaction · Computer Science 2023-12-05 Rutherford Agbeshi Patamia , Paulo E. Santos , Kingsley Nketia Acheampong , Favour Ekong , Kwabena Sarpong , She Kun

We introduce EQ-Bench, a novel benchmark designed to evaluate aspects of emotional intelligence in Large Language Models (LLMs). We assess the ability of LLMs to understand complex emotions and social interactions by asking them to predict…

Computation and Language · Computer Science 2024-01-04 Samuel J. Paech

The fields of human-robot interaction (HRI) and embodied conversational agents (ECAs) have long studied how empathy could be implemented in machines. One of the major drivers has been the goal of giving multimodal social and emotional…

Robotics · Computer Science 2026-03-24 Angelica Lim , Ö. Nilay Yalçin

The emotion recognition in conversation (ERC) task aims to predict the emotion label of an utterance in a conversation. Since the dependencies between speakers are complex and dynamic, which consist of intra- and inter-speaker dependencies,…

Computation and Language · Computer Science 2022-06-08 Yinan Bao , Qianwen Ma , Lingwei Wei , Wei Zhou , Songlin Hu

EEG is a non-invasive, safe, and low-risk method to record electrophysiological signals inside the brain. Especially with recent technology developments like dry electrodes, consumer-grade EEG devices, and rapid advances in machine…

Machine Learning · Computer Science 2025-06-23 Tri Duc Ly , Gia H. Ngo

While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…

Human-Computer Interaction · Computer Science 2019-10-08 Sang Won Lee

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Many individuals especially those with autism spectrum disorder (ASD), alexithymia, or other neurodivergent profiles face challenges in recognizing, expressing, or interpreting emotions. To support more inclusive and personalized emotion…

Human-Computer Interaction · Computer Science 2025-08-14 Von Ralph Dane Marquez Herbuela , Yukie Nagai

A prevalent shortfall among current empathic AI systems is their inability to recognize when verbal expressions may not fully reflect underlying emotional states. This is because the existing datasets, used for the training of these…

Human-Computer Interaction · Computer Science 2025-09-09 Sharjeel Tahir , Judith Johnson , Jumana Abu-Khalaf , Syed Afaq Ali Shah

The Complex Emotion Recognition System (CERS) deciphers complex emotional states by examining combinations of basic emotions expressed, their interconnections, and the dynamic variations. Through the utilization of advanced algorithms, CERS…

Signal Processing · Electrical Eng. & Systems 2024-09-13 Javad Hassannataj Joloudari , Mohammad Maftoun , Bahareh Nakisa , Roohallah Alizadehsani , Meisam Yadollahzadeh-Tabari
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