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The experimental landscape in natural language processing for social media is too fragmented. Each year, new shared tasks and datasets are proposed, ranging from classics like sentiment analysis to irony detection or emoji prediction.…

Computation and Language · Computer Science 2020-10-27 Francesco Barbieri , Jose Camacho-Collados , Leonardo Neves , Luis Espinosa-Anke

Simultaneous translation on both text and speech focuses on a real-time and low-latency scenario where the model starts translating before reading the complete source input. Evaluating simultaneous translation models is more complex than…

Computation and Language · Computer Science 2020-08-03 Xutai Ma , Mohammad Javad Dousti , Changhan Wang , Jiatao Gu , Juan Pino

Large Language Models (LLMs) have unlocked new capabilities and applications; however, evaluating the alignment with human preferences still poses significant challenges. To address this issue, we introduce Chatbot Arena, an open platform…

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Effective communication in serious illness and palliative care is essential but often under-taught due to limited access to training resources like standardized patients. We present PAL (Palliative Assisted Learning-bot), a conversational…

Human-Computer Interaction · Computer Science 2025-11-12 Neil K. R. Sehgal , Hita Kambhamettu , Allen Chang , Andrew Zhu , Lyle Ungar , Sharath Chandra Guntuku

While dialogue remains an important end-goal of natural language research, the difficulty of evaluation is an oft-quoted reason why it remains troublesome to make real progress towards its solution. Evaluation difficulties are actually…

Computation and Language · Computer Science 2019-09-10 Margaret Li , Jason Weston , Stephen Roller

We introduce EvalAI, an open source platform for evaluating and comparing machine learning (ML) and artificial intelligence algorithms (AI) at scale. EvalAI is built to provide a scalable solution to the research community to fulfill the…

Evaluating large language models (LLMs) is challenging. Traditional ground-truth-based benchmarks fail to capture the comprehensiveness and nuance of real-world queries, while LLM-as-judge benchmarks suffer from grading biases and limited…

Computation and Language · Computer Science 2024-10-15 Jinjie Ni , Fuzhao Xue , Xiang Yue , Yuntian Deng , Mahir Shah , Kabir Jain , Graham Neubig , Yang You

To integrate seamlessly into real-world software engineering, Code Agents must evolve from passive instruction followers into proactive collaborative partners. However, current evaluation paradigms predominantly reward "guessing" user…

Software Engineering · Computer Science 2026-03-03 Jialin Li , Yuan Wu , Yi Chang

Seamless interaction between AI agents and humans using natural language remains a key goal in AI research. This paper addresses the challenges of developing interactive agents capable of understanding and executing grounded natural…

Artificial Intelligence · Computer Science 2024-07-15 Shrestha Mohanty , Negar Arabzadeh , Andrea Tupini , Yuxuan Sun , Alexey Skrynnik , Artem Zholus , Marc-Alexandre Côté , Julia Kiseleva

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

The rapid development of large language model (LLM) evaluation methodologies and datasets has led to a profound challenge: integrating state-of-the-art evaluation techniques cost-effectively while ensuring reliability, reproducibility, and…

Computation and Language · Computer Science 2024-04-10 Zhuohao Yu , Chang Gao , Wenjin Yao , Yidong Wang , Zhengran Zeng , Wei Ye , Jindong Wang , Yue Zhang , Shikun Zhang

As we build towards developing interactive systems that can recognize human emotional states and respond to individual needs more intuitively and empathetically in more personalized and context-aware computing time. This is especially…

Human-Computer Interaction · Computer Science 2024-06-25 Rahul Islam , Sang Won Bae

Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…

Software Engineering · Computer Science 2020-07-20 Christoph Matthies , Franziska Dobrigkeit , Guenter Hesse

Optimization is as much about modeling the right problem as solving it. Identifying the right objectives, constraints, and trade-offs demands extensive interaction between researchers and stakeholders. Large language models can empower…

Artificial Intelligence · Computer Science 2026-04-06 Joshua Drossman , Alexandre Jacquillat , Sébastien Martin

Large language models (LLMs) have displayed massive improvements in reasoning and decision-making skills and can hold natural conversations with users. Many recent works seek to augment LLM-based assistants with external tools so they can…

Computation and Language · Computer Science 2023-11-21 Nicholas Farn , Richard Shin

Pre-trained language models (LLMs) such as GPT-3 can carry fluent, multi-turn conversations out-of-the-box, making them attractive materials for chatbot design. Further, designers can improve LLM chatbot utterances by prepending textual…

Human-Computer Interaction · Computer Science 2023-02-08 J. D. Zamfirescu-Pereira , Bjoern Hartmann , Qian Yang

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Textual conversational agent or chatbots' development gather tremendous traction from both academia and industries in recent years. Nowadays, chatbots are widely used as an agent to communicate with a human in some services such as booking…

Computation and Language · Computer Science 2019-06-25 Endang Wahyu Pamungkas
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