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Related papers: On the Automated Processing of User Feedback

200 papers

One of the biggest hurdles for customers when purchasing fashion online, is the difficulty of finding products with the right fit. In order to provide a better online shopping experience, platforms need to find ways to recommend the right…

Computation and Language · Computer Science 2019-08-30 Stephan Baier

Software development tasks must be performed successfully to achieve software quality and customer satisfaction. Knowing whether software tasks are likely to fail is essential to ensure the success of software projects. Issue Tracking…

Software Engineering · Computer Science 2020-06-03 Sandra L. Ramírez-Mora , Hanna Oktaba , Helena Gómez-Adorno

Automatically fixing software bugs is a challenging task. While recent work showed that natural language context is useful in guiding bug-fixing models, the approach required prompting developers to provide this context, which was simulated…

Software Engineering · Computer Science 2022-11-14 Sheena Panthaplackel , Milos Gligoric , Junyi Jessy Li , Raymond J. Mooney

To solve complex tasks, large language models (LLMs) often require multiple rounds of interactions with the user, sometimes assisted by external tools. However, current evaluation protocols often emphasize benchmark performance with…

Computation and Language · Computer Science 2024-03-13 Xingyao Wang , Zihan Wang , Jiateng Liu , Yangyi Chen , Lifan Yuan , Hao Peng , Heng Ji

Providing valuable and personalized feedback is essential for effective learning, but delivering it promptly can be challenging in large-scale courses. Recent research has explored automated feedback mechanisms across various programming…

Software Engineering · Computer Science 2025-08-14 Ricardo Brancas , Pedro Orvalho , Carolina Carreira , Vasco Manquinho , Ruben Martins

Software product quality can be defined as the features and characteristics of the product that meet the user needs. The quality of any software can be achieved by following a well defined software process. These software process results…

Software Engineering · Computer Science 2018-02-19 Karuna Prasad , MG Divya , N Mangala

Software with natural-language user interfaces has an ever-increasing importance. However, the quality of the included Question Answering (QA) functionality is still not sufficient regarding the number of questions that are answered…

Information Retrieval · Computer Science 2021-12-13 Aleksandr Gashkov , Aleksandr Perevalov , Maria Eltsova , Andreas Both

The rapid adoption of Artificial Intelligence(AI) programming assistants such as GitHub Copilot introduces new challenges in how these software tools address human needs. Many existing evaluation frameworks address technical aspects such as…

Software Engineering · Computer Science 2025-08-07 Soroush Heydari

Feedback is a critical component of the learning process, particularly in computer science education. This study investigates the quality of feedback generated by Large Language Models (LLMs), Small Language Models (SLMs), compared with…

Human-Computer Interaction · Computer Science 2026-01-21 Suqing Liu , Bogdan Simion , Christopher Eaton , Michael Liut

Software development is a collaborative task and, hence, involves different persons. Research has shown the relevance of social aspects in the development team for a successful and satisfying project closure. Especially the mood of a team…

Software Engineering · Computer Science 2021-05-07 Martin Obaidi , Jil Klünder

Despite being trained on vast amounts of data, most LLMs are unable to reliably generate well-designed UIs. Designer feedback is essential to improving performance on UI generation; however, we find that existing RLHF methods based on…

Human-Computer Interaction · Computer Science 2026-02-18 Jason Wu , Amanda Swearngin , Arun Krishna Vajjala , Alan Leung , Jeffrey Nichols , Titus Barik

The increasing number of product reviews posted online is a gold mine for designers to know better about the products they develop, by capturing the voice of customers, and to improve these products accordingly. In the meantime, product…

Machine Learning · Computer Science 2021-12-20 Michael Saidani , Harrison Kim , Bernard Yannou

BACKGROUND: Software engineering is a human activity. People naturally make sense of their activities and experience through storytelling. But storytelling does not appear to have been properly studied by software engineering research. AIM:…

Software Engineering · Computer Science 2021-05-03 Austen Rainer

The number of scientific articles produced every year is growing rapidly. Providing quality control over them is crucial for scientists and, ultimately, for the public good. In modern science, this process is largely delegated to peer…

Large Language Models (LLMs) are revolutionizing Software Engineering (SE) by introducing innovative methods for tasks such as collecting requirements, designing software, generating code, and creating test cases, among others. This article…

Software Engineering · Computer Science 2024-05-06 Malik Abdul Sami , Zeeshan Rasheed , Muhammad Waseem , Zheying Zhang , Tomas Herda , Pekka Abrahamsson

The rapid advancement of Large Language Models (LLMs) is reshaping software engineering by profoundly influencing coding, documentation, and system maintenance practices. As these tools become deeply embedded in developers' daily workflows,…

Software Engineering · Computer Science 2025-12-29 Vítor Mateus de Brito , Kleinner Farias

Context and motivation. Online user feedback is a valuable resource for requirements engineering, but its volume and noise make analysis difficult. Existing tools support individual feedback analysis tasks, but their capabilities are rarely…

Software Engineering · Computer Science 2026-01-19 Manjeshwar Aniruddh Mallya , Alessio Ferrari , Mohammad Amin Zadenoori , Jacek Dąbrowski

Researches have shown that most effort of today's software development is maintenance and evolution. Developers often use integrated development environments, debuggers, and tools for code search, testing, and program understanding to…

Software Engineering · Computer Science 2018-09-10 Xiaoran Wang , Benwen Zhang

Can LLMs provide support to creative writers by giving meaningful writing feedback? In this paper, we explore the challenges and limitations of model-generated writing feedback by defining a new task, dataset, and evaluation frameworks. To…

Computation and Language · Computer Science 2025-07-23 Hannah Rashkin , Elizabeth Clark , Fantine Huot , Mirella Lapata

Personas are crucial in software development processes, particularly in agile settings. However, no effective tools are available for generating personas from user feedback in agile software development processes. To fill this gap, we…

Software Engineering · Computer Science 2023-08-24 Xishuo Zhang , Lin Liu , Yi Wang , Xiao Liu , Hailong Wang , Anqi Ren , Chetan Arora
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